We came here over christmas break for a family vacation. The property is great and the golf was excellent, but the service was one of the worst I have ever experienced. Here are some examples of the poor service... The hotel lost a fax from the airline saying our flight was changed....Lunch at the pool took 45 minutes bc they closed the pool kitchen....it took 15 minutes for toilet paper one morning....The waiter at breakfast constantly overcharged us for the breakfast buffet....
The rooms are very large, but in poor condition. I thought maybe there was a frat party in the room before we got there. The airc onditioner was broken when we arrived. The lighting fixtures were all broken. All in all, the shower was nice and the bed was comfortable.
The conceirge was helpful with food reservations and the pool was very nice. There is a water slide for the kids and two hot tubs.
I liked that this hotel has villa type accomadations as opposed to a high rise hotel. The only thing is that you must request a building close to the pool and main house, otherwise you are far away from everything and must use the golf cart service to get around.
- Official Description (provided by the hotel):
- The Westin Mission Hills Golf Resort & Spa is a Palm Springs resort and hotel where the picturesque mountain views and secluded location create the perfect escape. Our Palm Springs hotel is the perfect place to unwind. Enjoy the best Palm Springs Golf on one of our championship courses, lounge at any of our three pools, splash down our 75-foot waterslide or enjoy a delectable meal at one of our Palm Springs restaurant options, including the on-site restaurant Pinzimini. A soothing sanctuary awaits those looking for a rejuvenating desert retreat with our expansive Palm Springs resort spa featuring treatments for everyone. ... more less
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- Also Known As:
- Westin Mission Hills Resort And Spa
- Westin Mission Hills Hotel Rancho Mirage
- Westin Rancho Mirage
- Palm Springs Westin
- Westin Mission Hills Golf Resort & Spa Rancho Mirage, CA - California Desert