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“Wonderful”

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Westin Mission Hills Golf Resort & Spa
Ranked #5 of 8 Hotels in Rancho Mirage
Certificate of Excellence
Suffolk
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Wonderful”
Reviewed October 8, 2011

We were booked into the Westin by our holiday company at the last minute as the hotel we had booked had been sold. What an amazing piece of luck. The hotel staff were all so friendly and helpful. We were celebrating an anniversary and the receptionist arranged for a bottle of champagne and strawberries and chocolate to be placed in our room. We also recieved (unexpectedly) complimentary (and delicious) continental breakfasts which could be upraded at a small cost. We were ferried around the site, to and from the pool, by golf buggies. The pools were lovely with plenty of comfortable sunbeds. Our room was so spacious and the bed was wonderful, they don't call them heavenly beds for nothing. When we checked in, we were also given vouchers for free appetisers and desserts and a shopping bag. Thanks for making our anniversary trip so much more special than we expected.

Room Tip: All rooms seem to have a patio or balcony with table and chairs. Probably a view of the golf course...
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  • Stayed September 2011, traveled as a couple
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Helpful?
Thank PogleSuffolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMissionHills, Manager at Westin Mission Hills Golf Resort & Spa, responded to this review, October 21, 2011
Dear PogleSuffolk,

Thank you for you WONDERFUL review. We appreciate all your comments and concerns. Please let us know if we may assist you with a future stay. We look forward to welcoming you back very soon. Have a lovely day!

Be well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,459 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (679)
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Malta
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 6, 2011

The staff were extremely nice.The whole property is amazing.We got a really nice room.The pool is really cool and even the restaurants. the food was very good.This was one of our stops during our honeymoon and we were very happy with the choice.

  • Stayed May 2011, traveled as a couple
    • Value
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Helpful?
Thank Travelandenjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMissionHills, Manager at Westin Mission Hills Golf Resort & Spa, responded to this review, October 21, 2011
Dear Travelandenjoy,

Thank you for your AMAZING review. We hope you will join us again very soon. Please feel free to contact us if we can assist you with a future stay. We look forward to welcoming you back. Have a lovely day!

Be well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, California
1 review
Reviewed October 5, 2011

The tennis pro gave us a very good clinic and managed to gear our lesson to a disparate level of players. With 7 courts, you should showcase this activity for tennis groups. Thanks for a nice stay. Mary Frizzle

Room Tip: We needed to be on the ground floor. Thanks
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  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MaryF947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMissionHills, Manager at Westin Mission Hills Golf Resort & Spa, responded to this review, October 16, 2011
Dear Ms. Frizzle,

Thank you for your review. Please do join us again soon!
Should you need assistance with your future stay please do contact us.

Be well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
studio city
1 review
Reviewed October 5, 2011

i very much enjoyed the hotel..but one of the main reasons i went was to go to the spa..altought the massage and facial where avrage the personal attention for the price was the worst i have ever experianced..un helpful and very unrelaxing..you can sit here..asked me for nothing..and we will cattle you in and out..some one really should consult a manners specialist..it might have been because i was male..

  • Stayed October 2011, traveled with friends
    • Value
    • Location
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Helpful?
Thank pete d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Cajon
1 review
Reviewed October 5, 2011

The room was lovely and spacious -- even with 2 queen beds. The staff were all friendly and more than helpful. I "went green" and needed shampoo one day. I asked the maid as I left the building. When I got back, she had replaced my shampoo & left an extra!

The only "complaint" is that I couldn't get the TV checkout to work.

  • Stayed September 2011, traveled on business
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Helpful?
Thank Randa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
Reviewed October 4, 2011

First time at the Westin and we were very impressed! Bruno gave us a warm welcome at check-in, Duke was friendly and entertaining at the bar and our massages at the spa with Grace Ann and Brandon were incredible. Our room was very spacious and modern and the view of the golf course was a peaceful greenery. It was everything and more we expected for our romantic getaway. Thank you for a wonderful stay!

  • Stayed September 2011, traveled as a couple
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    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Monica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porter Ranch, CA
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 2, 2011

The last impression I have of the Westin was waiting in line to check out. this was notable because there was only one clerk at the front desk and it took a long time to get through the line of three people, and because you couldn't check out through the express check out on the TV because the TV's didn't work. Which points up the glaring deficiencies of this location: the wireless internet was actually the internetless WiFi; the WiFi worked the internet didn't, the phones didn't always have a dial tone, the TV would jump back to the greeting menu every five minutes, all annoying little details.
Bed was nice, room was fine, grounds are OK, food was excellent, but the annoyances were bush league. Not a happy stay.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westin Mission Hills Golf Resort & Spa

Property: Westin Mission Hills Golf Resort & Spa
Address: 71333 Dinah Shore Dr, Rancho Mirage, CA 92270-1501
Phone Number:
Location: United States > California > California Desert > Rancho Mirage
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Rancho Mirage
#3 Family Hotel in Rancho Mirage
#3 Spa Hotel in Rancho Mirage
#4 Romantic Hotel in Rancho Mirage
#4 Luxury Hotel in Rancho Mirage
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Westin Mission Hills Golf Resort & Spa 4*
Number of rooms: 512
Official Description (provided by the hotel):
The Westin Mission Hills Golf Resort & Spa is a Palm Springs resort and hotel where the picturesque mountain views and secluded location create the perfect escape. Our Palm Springs hotel is the perfect place to unwind. Enjoy the best Palm Springs Golf on one of our championship courses, lounge at any of our three pools, splash down our 75-foot waterslide or enjoy a delectable meal at one of our Palm Springs restaurant options, including the on-site restaurant Pinzimini. A soothing sanctuary awaits those looking for a rejuvenating desert retreat with our expansive Palm Springs resort spa featuring treatments for everyone. ... more   less 
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Also Known As:
Westin Mission Hills Hotel Rancho Mirage
Westin Mission Hills Resort And Spa
Westin Rancho Mirage
Palm Springs Westin
Westin Mission Hills Golf Resort & Spa Rancho Mirage, CA - California Desert

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