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“I'm coming back and bringing my wife!!”

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Omni Rancho Las Palmas Resort & Spa
Ranked #4 of 8 Hotels in Rancho Mirage
Certificate of Excellence
Reviewed October 13, 2009

I went for a conference and hotel was basically pre-booked and part of the deal and boy it was GREAT!!
The front desk staff rocked from the minute I walked in - accomodated my wish for a quiet room upstairs.
Room was large and bed was amazing - incl. a huge flat screen tv.
Bathroom was large and with a good dressing area and large closet.
Staff worked hard and the maid even lent me her cell phone when I had to dial my phone which I'd misplaced. A perfect example how all staff went out of their way to make my stay and the entire conference a success.
The conference meals were very good, fresh well tasting and poached eggs came out perfect - for 300 people!!
The PA systems worked perfectly - so if you plan a conference this is a great place to go. It all worked!

And I'm going back there and bringing my wife so we can sit on the balcony of the room and enjoy the sunsets of the mountains.

  • Stayed: October 2009, traveled on business
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1  Thank TravellingFoolS_f_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RanchoLasPalmas, Manager at Omni Rancho Las Palmas Resort & Spa, responded to this reviewResponded October 30, 2009

Thank you for taking the time to post. We hear from so many of our conference guests that they didn't quite get the chance to relax and enjoy the resort, so you're not alone in your comments! Look forward to seeing you back at Rancho soon - this time with your wife to relax and enjoy!

Best Regards,
Rancho Las Palmas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (3,674)
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3,445 - 3,451 of 3,674 reviews

Reviewed October 10, 2009

Found hotel through Tripadvisor for a "Spur-of-the-moment trip with kids 12 & 8." $99 deal was appealing. (but I hate the fees) Room near pool/view of golf course was perfect! Beautiful view of San Jacinto Mtns. Did not experience noise from pool like other reviews. Our kids loved Splashtopia. Only complaint "no enough wait staff" around Splashtopia, but short walk to cafe. Blue Ember restaurant was pricey but great they had a BOGO entree free deal which helped. Grounds are beautiful with a lovely walk from room to restaurant every evening and early morning. Very enjoyable but crowded this time of year. would like to visit again in the off-season.

  • Stayed: August 2009, traveled with family
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1  Thank Lisajoe526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2009

We just spent a few days at Rancho Las Palmas and loved it! The room was very clean (no mildewy smell in our room as reported by others .. thank goodness!) and even though the double beds seemed smaller than normal, they were super comfortable with soft, comfy bedding. The carpeting looked brand new and there was a large, cozy chair with an ottoman that I sunk into regularly! We were on the ground floor, with a sliding door that opened onto a small patio area overlooking the golf course which was nice and quiet. My one small gripe would have to be about the louvered pocket door to the bathroom. I'm just not a fan of them.

Our teenaged girls thoroughly enjoyed the lazy river at the Splashtopia pool and we practically had the whole place to ourselves. I can honestly say there was never more than ten people in the entire pool area at any time we were there! The weather was absolutely perfect, about 85 degrees and sunny each day.

We also ate on the premises at bluEmber, Palms Cafe (basically just coffee, teas, and continental breakfast type items which was fine with us), and the Splash Grill. Everything was good .. but with typical exorbitant prices found at resorts. The River, with a variety of restaurants...shops...and movie theaters is just across the street though.

The Spa personnel were lovely ladies who were SO accomodating and sweet. They brought in an extra pedicurist so two of us could go at once.

One issue I could have lived without would be the gardeners who started at 8:00am with their loud equipment right outside the door! Ugh.

  • Stayed: October 2009, traveled with family
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2  Thank SkipperB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2009

We traveled to Rancho Las Palmas for a weekend getaway with our 13 month old son. The location of this resort is great. It's literally across the street from The River, which is a mall filled with various restaurants like PF Changs, Flemings and Cheesecake Factory to name a few. We mainly ate at the resort until we discovered The River. Food was good, but somewhat pricey.

We loved the pool amenities that this resort offers. They have a great lazy river. However, it is extremely overcrowded and I felt like I was at a rock concert trying to get seats. People line up outside the gates and it's a mad frenzy to save seats. People throwing items to reserve their spot, pushing, shoving and some "bully" parents.

The rooms were average. I was not too pleased with the size of the double beds. My husband and I ended up sleeping in our bed since we couldn't fit comfortably in one bed.

This is not a resort that I would stay at if I was looking for a couples getaway. However, it is a great place for families since it really caters to our needs.

  • Stayed: August 2009, traveled with family
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1  Thank ccbloom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2009

Had a great time at the Rancho Las Palmas this past weekend with my husband and three kids ages 12, 7, and 3. We hadn't ever been to Palm Springs before and were pleasantly surprised. The area was very nice, much like Orange County in some sections. The resort grounds were beautiful. I had read a lot of negative reviews before booking and felt like we were taking our chances but when we saw the hotel we started uncrossing our fingers. Our fam checked in around 5 as we did the Tram first along with some hiking (both of which I highly recommend), so we didn't have to worry about check-in hassles like some other reviews mentioned. I had requested a poolside room with a king bed, however, the only available room with a king was by the golf course so we took it. The location was nice, more isolated feeling. When we walked into the room it had a very very musty mildewy smell. The room itself was very nice and the view of the course was great. The carpet, however, had a lot of stains. It's unfortunate that somebody spent 35 million dollars on renovating this place and picked carpet that obviously doesn't stand up well to heavy traffic. I was thinking the mildewy smell had something to do with their carpet cleaning methods. We called the front desk and they said they would send somebody to "refresh" the room. We were also told that somebody would come bring sheets and make-up the pullout bed for our kids. We went out to dinner came back and the room still smelled horrible and there were no sheets for the pull out bed. We called again asking to switch rooms but were told that they were fully booked and unable to switch us but they would send somebody to "refresh" the room and would also bring sheets. The sheets were brought but the room was never refreshed. Spent that night wondering if we were all breathing in something a little toxic. Sunday afternoon everyone had cleared out and we were able to switch to a poolside room with two double beds. We were so happy when we walked in the front door and the room didn't smell, although I have to mention that walking past other rooms by the pool I smelled that same mildewy smell again. The view was great. I loved being by the action and although two doubles is a little small for a family of five we were happy to have a nice comfy chair with an ottoman which our older son was excited to sleep on. The double and the chair was much better than the pull-out mattress in the other room, which according to our kids was very uncomfortable (and they like sleeping on those things!). My older one complained about springs and buttons sticking in his back. If we stayed in a king room again we would bring an air mattress to put on top of the pullout. The carpet was stained in a lot of places in this room as well but that was the only main detraction. Ok, on a more positive note, we all loved Splashtopia! The waterslides were so much fun and the lazy river was relaxing. We went off-season so it really wasn't that crowded but I can imagine if it was the river would be too crowded, the slide lines would be long, and there wouldn't be enough chairs to go around. As it was we went down the slides countless times, didn't have to wait for chairs, and there were plenty of innertubes and room in the lazy river. Loved it!!! My kids also like ordering poolside. They like their meals and my husband and I liked the drinks we got. Although, when you pay $12 for a drink it would be nice for it to come in a glass rather than a plastic cup with a lid. The nachos we ordered were so so. All in all I would order pool side again but be prepared for a hefty bill. Breakfast at the Blu Ember was very nice as well, would definitely eat there again. The cafe is also a nice option for breakfast as well. If you don't feel like a big breakfast the cafe has pastries, cereal, juices, and coffee. It was nice having the River nearby as well for dining options. One night we ate at the Cheesecake Factory and the next we at the Pieros Aqua Pazza, both places were delicious. We could have walked there but both nights were a little windy and chilly. I would come here again but only at a more discounted rate, we paid about $210 a night all fees included.

  • Stayed: September 2009, traveled with family
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4  Thank sugarmama34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2009

First time at Rancho Las Palmas. Was there for a softball tourney and didn't get to spend much time exploring which was a shame. Phenomenal grounds. Fantastic pool area for kids and families. Separate pool for adults for quite time with poolside service. The spa was fantastic. If you go ask for Michelle for the massage. Across the street is The River with numerous restaurants and multiplex. Didn't have time to eat at the on site restaurant, but it looked nice. Best place I have stayed in the Palm Springs area and if you are playing at Big League Dreams it's only about 6 miles and 10-15 minutes. Very convenient and what a great place to relax after games. The room we stayed in was nicer than any I have stayed in in Vegas to include the suites. I plan on going back when the temp drops below 100.

  • Stayed: September 2009, traveled as a couple
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1  Thank TJontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2009

My wife and I have stayed at Rancho Las Palmas 5 or 6 times over the last few years and we absolutely love the resort.

The staff are fantastic and I have felt many times that they have gone above and beyond the call of duty. I have read some of the negative reviews and simply cannot believe that these people had these experiences, I would recommend Rancho las Palmas to all my friends and family.

If you are looking for a nice weekend getaway of golfing, relaxing by the spa pool, enjoying the mountain views or sampling the fine cuisine at the Blu Ember, this resort has it all.

My wife and i are counting the days until we go back.

Ps - Try the Chilean Sea bass at the Blu Ember restaurant - mouthwatering.

  • Stayed: September 2009, traveled as a couple
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2  Thank englishman37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Rancho Las Palmas Resort & Spa

Address: 41000 Bob Hope Drive, Rancho Mirage, Greater Palm Springs, CA 92270-4416
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Rancho Mirage
#2 Business Hotel in Rancho Mirage
#2 Spa Hotel in Rancho Mirage
#3 Luxury Hotel in Rancho Mirage
#3 Romantic Hotel in Rancho Mirage
Price Range: $218 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Rancho Las Palmas Resort & Spa 4*
Number of rooms: 450
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Also Known As:
Rancho Las Palmas Hotel Rancho Mirage
Rancho Las Palmas Resort And Spa
Rancho Las Palmas Resort Spa
Rancho Palmas Resort
Omni Rancho Las Palmas Resort & Spa Rancho Mirage, CA - California Desert

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