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“Too Kid Friendly ?”

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Omni Rancho Las Palmas Resort & Spa
Ranked #4 of 8 Hotels in Rancho Mirage
Certificate of Excellence
Reviewed December 26, 2013 via mobile

If you are staying here without kids I suggest you ask for a room at the front of the hotel near the spa. Since Omni took this hotel over that area is now considered " premium " & you have to pay extra but it's worth it for the peace & quiet if that's what you are looking for. Because the water park & the kids pool is in the back that's where all the families stay. This was our 4 th stay at the hotel & our first since Omni took over. Can't say it's an improvement. It used to be adult & upscale. Now it's families & family scale. Don't get me wrong. I have 2 kids of my own but I would never have brought them to a pool which was clearly labelled "quiet .,, adults only " ( cause there was no where else except the spa where it was quiet ). No one around to enforce adult's only. If you come with a family this would be great ! If you come as a couple for peace & quiet you will be disappointed. Rooms haven't changed in 5 years. Nice. Well equipped. Sliding glass doors. Pray you don't have kids near by as they aren't very sound proof. Even though we paid extra to be in the quiet area near the adult pool we had one family near us where their daughter must have been practicing to be an opera singer. Thankfully she stopped singing by 9 pm every night so we did get some peace & quiet. I would only return here as a family with children under 14.

Stayed: November 2013, traveled on business
Thank OnTheRochs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,802 - 2,808 of 3,895 reviews

Reviewed December 26, 2013

Staff are great but the room had ants in the bathroom and one bed, never resolved. people upstairs were extremely noisy, the walls are very thin and can hear everything going on in other rooms including a man swearing at his wife. Reported the issue thre times but never got resolved either. The golf course was rather nice though as was the setting.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Jaimin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2013

Beautiful property. Wall were too thin. Could hear the conversations/arguments in the next room. Very peaceful. Didn't get to try the lazy river or slides, but was told the water was heated to 86-89 degrees F. Because we stayed during xmas break, there were a lot of guests. The staff had a hard time keeping up, especially at breakfast.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Sapna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
San Francisco, California
1
Reviewed December 23, 2013

Beautiful grounds and setting kept up with great care. Very good food. Big and comfortable rooms. Friendly staff. Just falls short of a true luxury hotel in a few ways. Service not the top even though they are friendly, not trained in top service.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2013

Recently stayed here for a quick business trip. I had no idea how nice this place is. The rooms and the views and the service were all really great. The wait staff on the patio were particularly top notch. My only complaint was the riding lawn mower on the golf, which continued to back fire and scare the hell out of everyone by the pool. Time for a new mower folks. I really enjoyed this resort.

  • Stayed: October 2013, traveled on business
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1  Thank Bryan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

The lobby is very nice. People were friendly and check-in went quickly, at 11:00 PM. Restaurants close early. Rooms are dated, tired and dark. It also had a musty smell. Had to leave the door and window open for 20 minutes. AC doesn't work well and is too nosy. Bed is no heavenly comfort

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Arthur Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2013 via mobile

I stayed at Omni this month and was disappointed in the response from staff when problems initially arose. I had stayed at this property many times over years before it was an Omni property. There were issues with packages I wasn't offered, housekeeping, and spa cleanliness to name a few. I complained to management and initially really did not appreciate the response received. After I returned home I was contacted by the front desk manager Lalo who really took my concerns seriously and took steps to correct the situation. We will return to give the resort another try because of Lalo's actions.
The grounds of the resort are very nice and well maintained. We did enjoy the live music in the evenings

Stayed: December 2013, traveled as a couple
Thank TikiTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Rancho Las Palmas Resort & Spa

Address: 41000 Bob Hope Drive, Rancho Mirage, Greater Palm Springs, CA 92270-4416
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Rancho Mirage
#2 Business Hotel in Rancho Mirage
#2 Spa Hotel in Rancho Mirage
#3 Romantic Hotel in Rancho Mirage
#3 Luxury Hotel in Rancho Mirage
Price Range: $240 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Rancho Las Palmas Resort & Spa 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Rancho Las Palmas Hotel Rancho Mirage
Rancho Las Palmas Resort And Spa
Rancho Las Palmas Resort Spa
Rancho Palmas Resort
Omni Rancho Las Palmas Resort & Spa Rancho Mirage, CA - California Desert

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