We have reservations for this weekend and we made them EXCLUSIVELY because of their Splashtopia Waterpark. We just discovered that the waterpark is closed because of yearly maintenance. Keep in mind that this"yearly maintenance" was not disclosed online when we made the reservations for our first vacation at this resort. Consequently we called the resort and tried to at least get a refund on the resort fee, but of course this was met with a "No, but you can come back again." Really, ruin a vacation and expect us to return....NEVER. Try not to advertise something that doesn't exist!
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- Also Known As:
- Rancho Las Palmas Hotel Rancho Mirage
- Rancho Las Palmas Resort And Spa
- Rancho Las Palmas Resort Spa
- Rancho Palmas Resort
- Omni Rancho Las Palmas Resort & Spa Rancho Mirage, CA - California Desert