Its not horrible. The staff was actually very helpful and friendly. The rooms were decent size and clean. After all, this is not a 5 star. We had a problem with noise. Sounded like a car was blasting bass outside and we couldnt sleep. After calling the front desk, we were told that he would be up after checking people in. Only one person working!!?? We were given a room with 2 queen beds. We moved to the other bed and the noise was gone. I found out later that is was actually the noise of the ice machine or vending machine downstairs... Nice location, right next to the really nice mall The River. And Applebees (although the hotel inhouse book didnt have the number listed) is basically connected. So its a basic, clean room, with decent staff.
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