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Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area
Ranked #7 of 8 Hotels in Rancho Mirage
Certificate of Excellence
Los Angeles, California
Level Contributor
95 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 323 helpful votes
“Not bad, not great”
3 of 5 bubbles Reviewed October 11, 2004

Its not horrible. The staff was actually very helpful and friendly. The rooms were decent size and clean. After all, this is not a 5 star. We had a problem with noise. Sounded like a car was blasting bass outside and we couldnt sleep. After calling the front desk, we were told that he would be up after checking people in. Only one person working!!?? We were given a room with 2 queen beds. We moved to the other bed and the noise was gone. I found out later that is was actually the noise of the ice machine or vending machine downstairs... Nice location, right next to the really nice mall The River. And Applebees (although the hotel inhouse book didnt have the number listed) is basically connected. So its a basic, clean room, with decent staff.

  • Stayed October 2004, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Baronent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
    73
    65
    28
    7
    9
See reviews for
53
67
7
27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • English first
  • French first
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  • Italian first
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  • Spanish first
  • Any
English first
A TripAdvisor Member
1 of 5 bubbles Reviewed February 23, 2004

I booked the room sight unseen at the country inn website. The line at check in was four deep and very slow (30 minutes). Upon arrival, I was horrified by the small dank rooms complete with musty odors. I immediatly went back to the front to ask for a refund. They insisted that I see if another room would be satisfactory. They showed me a larger "suite". It was all of another 2 feet wider than my first room.
I said that it wasn't going to work for me, and I would appreciate a refund so I could find accommodations that would. They refused to refund or make other arrangements. I ended up going to Marriott's Shadow Ridge for the night.

  • Stayed February 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area

Property: Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area
Address: 71730 Highway 111, Rancho Mirage, CA 92270-4496
Phone Number:
Location: United States > California > California Desert > Rancho Mirage
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Rancho Mirage
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area CA - California Desert

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