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“Great value, good hotel, good staff, had a great stay.”

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Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area
Ranked #7 of 8 Hotels in Rancho Mirage
Certificate of Excellence
Reviewed February 26, 2013

Stayed 5 nights with the family, mid February in suite 215. After a long flight we arrive at 1:30 am. The night manager offered us iced fruit water, gave snacks to our 2 grumpy children and helped us to our room.
215 is a suite, it was roomy, clean, had very comfortable beds and airconditioning that is very quiet. The living room part of the suite has a desk, TV, coffee table, and a pullout couch. We certainly enjoyed the extra space. WIFI worked well only by the desk. In the rest of the room reception was at best intermittent. Front desk has internet cables if you need them.
Breakfast was a full breakfast. Scrambled, hard boiled eggs, ham, sausage, cereals, bagels, yogurt, fruit, toast and good coffee. Lots of choices. Everyone in the family found something they liked. Beware that the breakfast room may become crowded when the bus tours descend.
Pool was comfortably warm, and had lots of chairs.
Staff was very helpful with good local knowledge. Morning staff seemed stretched when the bus tours were leaving
Hotel is located within walking distance to a Mega mall with many restaurants, movies and lots of shopping.
Would definitley stay again. We had a great stay in a comfortable room that had everything we need except a nightlight in the bathroom.
Jim from Toronto

Room Tip: If you are travelling with kids or staying for a while the large suites with the sitting area are wo...
  • Stayed: February 2013, traveled with family
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Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (186)
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132 - 138 of 186 reviews

Reviewed February 26, 2013

This motel has some good things going for it: the rooms are fairly clean, the location next to The River is convenient to shopping and restaurants, the hotel staff is helpful and courteous, and I never had problems finding parking. However, there are also some things that folks should know: the walls are very thin - you can hear everything that goes on in the next room and if you have a discourteous guest - it is difficult to get a good night's sleep. The mattress was not firm enough for me nor did I like the soft feather pillows. The air conditioning unit was so loud you could not watch television or you would have had to have the volume up way too loud. The Business Center consists of ONE computer for guest use. Since there was always a wait, I think they should put another one in. The one that had was sorely in need of updating as it had Windows Vista operating system and had no malware protection on it. For the price paid for the room, it was a bargain for the area but I would prefer paying a bit more and being able to feel a bit more comfortable.

  • Stayed: February 2013, traveled solo
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Thank knahs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2013

My husband and I came to Palm Springs to get away and see the sights. We stay exclusively at Holiday Inns or HI Express. This is one of the best ones we have stayed at. Room was clean, service was great for the most part. Housekeepers were always working to making the whole hotel look great. If there was any negatives to this trip, it was only that we had a 6:20 am departure and the free breakfast that was to start at 6:00 am wasn't ready. We went to breakfast promptly at 6 and had to wait on the hot items for 10 to 15 minutes. The guy getting the breakfast out was not in a hurry and several people were waiting besides us. Overall, that was not a huge problem, just a minor one. It is a great hotel to stay and I look forward to staying there again when I am in PS area.

  • Stayed: January 2013, traveled as a couple
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Thank Betty O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

our check in was so welcoming front desk person took his time too show us the hotel and what it offers its guests daniel thanks for an awsome stay and overall excellent service food was warm breakfeast area wvery well keeped and lobby was also very clean aqnd he offers us to enroll into holiday inns hotles priority club members and we did sign up daniel took his time and gave us a run down on the benifits hoilday inn prorty club offers thanks a lot daniel

Room Tip: nice hotel and area
  • Stayed: January 2013, traveled with family
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1  Thank luis m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

We stayed in this hotel in late november, right after Thanksgiving. The hotel is nice, the temperature was warm enough to have a good time in the swimming pool with our two kids. The hotel is close (3 minutes walk!) to a beatiful mall with a huge artificial lake, live music and many shops and restaurants (I suggest to go to the Spaghetti Factory, across the street). Staff is very friendly and make you comfortable, we got a late check-out and a welcome pack with snacks thanks to the front desk guy that had sign us for free with the Hilton Reward Program. Breakfast is good.

Room Tip: Avoid the room with pool view, is any. We stayed at the second floor and was good (there is an eleva...
  • Stayed: November 2012, traveled with family
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1  Thank CiroDk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

would like to tell pepole across the usa/world to book your stay when you plan to vist wonderful palm springs/rancho mirage area the hotel is very very nice nice rooms are clean fresh pools are warm and Aaron will take care of you thanks Aaron for our great stay your awsome

Room Tip: none smoking rooms all rooms
  • Stayed: December 2012, traveled on business
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Thank gilberto l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2012

Quickest check in ever. Josh had our paperwork waitng for us when we got there. Derek was very helpful and all the staff bent over backwards to make our stay relaxing and enjoyable.
It was the cleanest hotel I have ever stayed in.
Cookies by the front door every evening!
Not a spec of dirt out in the pool area.
Comfy beds.
Quiet room.
We chose this hotel because it was near Sunnylands (which is spectacular, don't miss it.) We had no idea that we would get such a wonderful experience. We were really treated like family, this is where will will stay when we go back to the Palm Springs area.

  • Stayed: December 2012, traveled as a couple
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Thank hikerache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh G, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area, responded to this reviewResponded December 28, 2012

First off, we would like to thank you, HIKERACHE, for taking the time and consideration in writing your review. We value your input and appreciate the positive feedback. Our Front desk team, is always here 24hrs a day to accomodate our guests needs. Fortunately, our cookies are always implemented every evening, next to our cozy fireplace, to give a homely vibe to our hotel. Thank you again, for choosing to stay with our Holiday Inn Express Rancho Mirage Location. We hope to see you again on your next trip.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area

Address: 71730 Highway 111, Rancho Mirage, Greater Palm Springs, CA 92270-4496
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Rancho Mirage
Price Range: $88 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area 2.5*
Number of rooms: 80
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Holiday Inn Express Hotel & Suites Rancho Mirage - Palm Spgs Area CA - California Desert

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