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Agua Caliente Casino Resort Spa
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Reviews (647)
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Reviewed October 16, 2013

Great to have a hotel/casino with smoking rooms and smoking allowed in casino area, will be back! Non-smokers should just go to the 90 percent of hotels in the U.S. that don't allow smoking. Pool and grounds were very well maintained, room was great and food was good.

  • Stayed: September 2013, traveled with family
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2  Thank bonAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

The hotel itself is very nice. Very comfy beds, large bathrooms, nicely furnished. The pool area is very nice as well. It is unfortunate that the hotel has some type of ventilation system which pumps in heavily scented air which mixes with the heavy smoke filled casino and lobby. It neither covers up the smoke smell nor makes it more bearable. After 10 minutes my lungs hurt when I took a breath and it made me nauseous. It was impossible to stay and use the casino. Apparently the hotel is aware of this problem, as their solution was to offer us a "purified air" room for $20 more per night. These rooms have nice clean air and no odor but that still doesn't solve the problem of the lobby casino area. I honestly would love to go back to this hotel if it weren't for this problem, but it is such a huge health issue, I know we won't be back. Sorry Agua Caliente.

  • Stayed: October 2013, traveled with friends
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3  Thank Patti B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013 via mobile

I booked Agua Caliente through Trip Advisor. They connected me to Travelocity for a smokin deal. So glad I did.

All hotels in the area have an additional 'resort fee' and you won't get a discount walking in the door!
I saved almost 20%.

This hotel is very classy. The casino is clean and has plenty to offer. The restaurants have excellent food.

I plan to come back!!

  • Stayed: September 2013
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1  Thank TeethWhiteningLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

The Agua Caliente Casino Resort Spa is located right off I-10 and is extremely easy to find and has terrific and ample parking. I am writing this strictly from a Coachella perspective as I have stayed at the hotel with a large group several years in a row. It is a $25 cab ride from the airport and located near good shopping restaurants and discounters like wal-mart.

The Great:

1. Super Staff, very friendly for years they have tolerated us blizted out of our minds at wee hours in the morning with a smile and a great attitude From the check in to check it has always been great!
2. The Pool. The Pool is amazing, and has tremendous service as well. They used to have day DJ pool parties during Coachella, but I think it disturbed too many other guests and they did away with it this year.
3. The Layout. Ok...it is a casino with a killer hotel attached, but it is set up perfectly, not like those puzzles in Vegas where you are constantly searching for the way in or out, plus they had great lighting and everything is taken care of extremely well.
4. The rooms. the Rooms are massive and have amazing desert or poolside views, it is really extraordinary from the upper floors.
5. The upkeep. The upkeep is fantastic, everything feels fresh and new, and always well maintained from the pool to the rooms to the casino.
6. The access right off of I-10 is unbeatable.
7. How well they accommodate Coachella festival attendees.
8. Bus drivers to and from Coachella were all super cool and patient. Made it very smooth.

The Good:
1. The Gift Shop. The Gift Shop has a wide array of necessity items, but could stay open a little later.
2. The Casino. The Casino is new, well laid out, and in my opinion the best in the area. Good assortment of electronic and table games...it can get packed on Friday and Saturday nights.
The Casino

The Ugly:
1. Distance to Coachella. If you are here to stay and gamble great, but if you are there for Cochella be prepared to take the fantastic shuttle service, which always has buses available; but is at least 30minute drive there and an hour (fter stopping at 3-4 other Hotels on the way home. Your other open a $50 cab ride. It was also very far from all of the other after parties.
2. The restaurants. There is a convenient sandwich shop by the elevators, which every one loved outside of that the restaurants were HORRIBLE. Especially the over priced buffet...save your money. Three years ago we tried and it was awful, then once again this year we hoped for improvement, but it was even worse than before. During the "late hours" there is a "deli" with about five menu choices which was equally as horrible.
3.Spa. Booked the spa, but we had some issues, it looked good but they lost points for overbooking.

All in all if you know what you are getting into it it worth it for the room size and how clean, and new everything is, but stock up on sandwich meat and bread and skip the buffet.

Room Tip: Get a high room with a balcony overlooking the pool. Extraordinary views! For Coachella goers make sure you are aware of drive times to and from show they can get lengthy...especially at night.
  • Stayed: April 2013, traveled with friends
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3  Thank vivrelemonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2013

This is a nice hotel right off I-10. It has nice restaurants and a nice casino. It is 25 miles east of Cabazon Outlet Stores. The room was clean and comfortable.We had a nice view of the pool area. The beds were comfortable. TVs were in 2 places. Elevators were efficient.

Room Tip: Ask if it is possible to have a room facing the pool area.
  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CaliforniaViv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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