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Hilton Garden Inn Ontario / Rancho Cucamonga
Ranked #2 of 10 Hotels in Rancho Cucamonga
Certificate of Excellence
Reviewed May 6, 2014

We stayed at hotel for a weekend trip, the hotel is nice and clean with a pool and friendly staff. It is an hour drive from LAX, where we flew into and probably fifteen minutes away from Ontario Airport. The area is nice, other hotels within the walking distance, there is also a lot of restaurants within walking distance.

Room Tip: We were on the second floor
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  • Stayed: May 2014, traveled as a couple
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Thank tasyed786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this reviewResponded May 27, 2014

Dear Tasyed786,
Thank you for taking the time to leave us your feedback here on Trip Advisor. I am so glad that you enjoyed your stay with us and found our hotel location to be convenient. Thank you for your compliments of your friendly staff, I will be sure to pass on your kind words.

Kind Regards,
Heather Cristler
Operations Manager

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323 - 329 of 514 reviews

Reviewed May 2, 2014

I really enjoyed staying here. The lobby is inviting and comfortable to hang out while waiting for co-workers or getting some work done. The breakfast could have better options but what they have was a decent bargain.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Davin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this reviewResponded May 20, 2014

Dear Davin C,
Thank you so much for taking the time to leave us your feedback. We are glad you enjoyed the amenities of the hotel. Your In breakfast suggestion will be shared with our management team to ensure we may improve in this area. We look forward to welcoming you upon your return.

Thank you,
Heather Cristler
Operations Manager

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Reviewed April 30, 2014

The are is nice with alot of options for entertainment close by the staff if friendly and the hotel is well kept my son enjoyed the indoor pool because the weather was a bit chilly over the weekend of our stay

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Tristian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this reviewResponded May 20, 2014

Dear Tristian P,
Thank you for taking the time to review your recent stay with us. We are so happy to hear that you enjoyed your stay with us as well as our location and staff. Im glad you found our indoor pool and jacuzzi to come in handy with the cold weather outside. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Kind Regards,
Heather Cristler
Operations Manager

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Reviewed April 22, 2014

my husband and I have Been staying at this location off and on bout once every 6 TO 8 weeks for the last 5 years. Bout 6 MO ago we noticed one of the front desk gentlemen wasn't there when we inquired they said he took a leave when we stayed last TIME HE STILL REMEMBERED US THATS WHAT I CALL GOOD PERSONAL SERVICE HE SEES THOUSANDS OF PEOPLE AND TO REMBER US MADE US FEEL SPECIAL

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this reviewResponded May 20, 2014

Dear Andrew S,
Thank you so much for leaving us your feedback here on TripAdvisor. I am happy to hear that you enjoyed your stay with us and that you found the exceptional service of our front desk clerk to make you feel at home! We hope when back in the area that we can welcome you back to the Hilton Garden Inn Rancho Cucamonga!

Warm Regards,
Heather Cristler
Operations Manager

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Reviewed April 17, 2014

Mike the bartender is a great guy with a genuine, warm and pleasant demeanor. I always have drinks there just because of him. He makes being on the road, which is an unpleasant grind a little more tolerable. He remembers me and I do appreciate his personal touch, give him a raise

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Kenneth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this reviewResponded May 20, 2014

Dear Kenneth H,
Thank you for taking the time to write such a kind review here on TripAdvisor. We are pleased to hear that you enjoy your stays with us and that Mike is able to provide such an enjoyable experience for you. We hope to welcome you back soon.

Sincerely,
Heather Cristler
Operations Manager

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Reviewed April 11, 2014

I stayed here the night before my wedding. The staff was super amazing and the room was great! It was spacious enough to have eight bridesmaids and hair and make up people in the room without feeling over crowded! I would stay here again in a quick minute!

  • Stayed: December 2013
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Thank Melonsita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this reviewResponded April 18, 2014

Dear Melonsita,
We are delighted that you chose us as your hotel during such a joyous occassion. We are pleased to hear that you found the room to be spacious enough to get ready for your big day comfortably! We hope that if you ever need hotel accommodations that we can welcome you here again!

Warm Regards,
Heather Cristler
Operations Manager

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Reviewed April 8, 2014

A middle-aged hotel which is begining to experience maintenance issues which are not being addressed. The front desk staff is trying their best but do not have the support by the maintanence support. The requirement for 200 characters is rediculous!

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Arnold S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this reviewResponded April 18, 2014

Dear Arnold S,
Thank you for taking the time to review your recent stay with us. I greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. We welcome any opportunity to improve.

Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Heather Cristler
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Ontario / Rancho Cucamonga

Address: 11481 Mission Vista Dr, Rancho Cucamonga, CA 91730-6056
Phone Number:
Location: United States > California > Rancho Cucamonga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Rancho Cucamonga
#3 Family Hotel in Rancho Cucamonga
#4 Romantic Hotel in Rancho Cucamonga
Price Range: $119 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ontario / Rancho Cucamonga 3*
Number of rooms: 122
Official Description (provided by the hotel):
Centrally located near the intersection of I-15 and I-10, the Hilton Garden Inn Ontario/ Rancho Cucamonga hotel lets you make the best of your time in Central Southern California. When you stay here, you are only four miles from Ontario International Airport and within easy reach of nearby corporations, restaurants and shopping. Keep connected with complimentary WiFi and 24-hour business center. Stay active with a workout in the fitness center and a swim in the pool. Refuel with a cooked-to-order breakfast and dinner in the Great American Grill(R) restaurant. Three flexible function rooms and a dedicated events team will help make sure your Rancho Cucamonga, CA meeting or event goes without a hitch. ... more   less 
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Also Known As:
Hilton Garden Inn Ontario / Rancho Cucamonga Hotel Rancho Cucamonga
Hilton Rancho Cucamonga
Rancho Cucamonga Hilton

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