We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Get away”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Garden Inn Ontario / Rancho Cucamonga
Ranked #2 of 10 Hotels in Rancho Cucamonga
Certificate of Excellence
Los Angeles, United States
2 reviews
“Great Get away”
Reviewed November 17, 2013

Very friendly and competent staff - from the Front Desk clerks to Maintenance Workers and House Keeping. Clean quiet property. The onsite amenities make this an exceptional value.(Free parking, Internet, Pool, Jacuzzi, Fitness center) We especially enjoyed the Breakfast Buffet. Lots of things to do close by. Stores, restaurants, Movie theatres. Nice place to get away from the fruits and nuts in Los Angeles :)

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank W285BBtoms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, November 26, 2013
Dear Tom S,
Thank you so much for taking the time to leave us your feedback. I appreciate the compliments regarding our staff being fantastic and always very helpful and polite. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,
Heather Cristler
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

489 reviews from our community

Traveler rating
    284
    137
    38
    16
    14
See reviews for
127
82
35
213
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Santee, United States
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 16, 2013

Beds are not very comfortable, way too much noise above room, food in restaurant was good, but no bartender on a Friday night, so beer and wine only. Excellent location next to huge shopping center, many choices for eating, name brand restaurants of anything you might like. Red Lobster, Olive Garden, Rain Forest and many more.. Any fast food that you could ever want. Easy access to and from the freeway.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, November 26, 2013
Dear Jan D,
Thank you for taking the time to review your recent stay with us. I greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. I apologize for the areas that we may have fallen short particularly with the comfort of your bed. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve.

Thank you so much for your time. We hope to see you again in the future.

Kind Regards,
Heather Cristler
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carpinteria, California
Level Contributor
154 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed November 14, 2013

I reviewed this property a year ago and gave it outstanding reviews. A year later, we went back. I was so happy to find that nothing has changed. Still the great quality, clean rooms and friendly service I experienced the first time. The convenience of this hotel to the Fairplex raceway, along with two great places to eat and drink within walking distance makes this a great retreat. The staff are 5 star quality, greeting you with a smile, by name, and having everything ready to go. Consistency is difficult to maintain, and I was so happy to see it maintained here. And...we paid $80/night for a king room! Good luck finding this kind of quality for that price elsewhere.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank CA_dreamer__103066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, November 26, 2013
Dear CA_dreamer_103,
Thank you so much for taking the time to post a review here on TripAdvisor. I am so pleased that we have exceeded your expectations again. We strive for excellence and I appreciate the compliments of our hotel and our staff. I will pass on your kind words. We hope to show you the same great service during your next stay. Take Care.

Warm Regards,
Heather Cristler
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carpinteria, United States
1 review
Reviewed October 28, 2013

Front desk was super !! Fast check in and check out. Really nice room . Clean and smelled good. Quiet, no hallway noise. Very Close to lots restaurants and fast food places. Lots of shopping close by too. I would stay again !

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tami B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, November 26, 2013
Dear Tami B,
Thank you so much for posting your kind review here on TripAdvisor. We are so happy to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

Kind Regards,
Heather Cristler
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fontana, United States
Level Contributor
3 reviews
Reviewed October 24, 2013

The rooms and staff are great. The "Endless Breafast" had a lot to be desired. The juice and fresh fruit area was not replenished, they ran out of coffee, the cook was overwhelmed. Again nice place but there are other breakfast places within walking distance.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, October 25, 2013
Dear Steven H,
Thank you for taking the time to review your recent stay with us. I greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. I apologize for the areas that we may have fallen short particularly with your breakfast experience. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve. I would like to thank you for your compliments of our staff as well as our rooms.

Thank you so much for your time. We hope to see you again in the future.

Sincerely,
Heather Cristler
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
84 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed October 18, 2013

If you are looking for modern, clean, reasonably-priced, convenient (yet away from the Interstate) hotel, this is a great place stay. With a clear view of the San Bernandino Mountains out the back to the west and the Ontario Mills Mall out the front door with places where you could actually walk to shop and eat (in California!), this hotel was perfect for us as we were attending a college sporting event in the area. Staff is very friendly, rooms are nicely appointed (although open vent between adjoining bathrooms was unusual), and a nice size fitness room with plenty of cardio machines, free weights and space. Only negative was the breakfast. Servers were literally running around to keep up with tables and also at this hotel, they did not have a self-serve buffet for eggs/bacon/sausage/has browns as at other Hilton Garden Inns where we have stayed. Also, coffee was not available until close to 6:30 the morning we were there.

Room Tip: Get room facing west towards the mountains.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcadoo11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, October 25, 2013
Dear Mcadoo11,
Thank you very much for the kind review you posted here on TripAdvisor. We are so happy to hear you enjoyed your stay with us here at the Hilton Garden Inn Rancho Cucamonga. I appreciate the compliments of our staff, I will pass on your kind words. I am sorry for the experience you had during breakfast. We take your feedback as an opportunity to improve in this area. Thank you again for your review.

Kind Regards,
Heather Cristler
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riverside
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 15, 2013

Check In was Easy, Hotel was clean, It has a bar and restaurant, and is in a great location. I wish it had makeup mirrors, but it did not. There is so much to do in the area, Ontario Mills Malls and Victoria Gardens are very close, Several restaurant that are walking distance from the hotel. Olive Garden,Red Lobster, Famous Dave's BBQ, BJ Brewhouse. Wells fargo was across the street with a kohl's and Target and pet smart.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Whiskeyswoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather C, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review, October 23, 2013
Dear WhiskeysWoman,
Thank you for posting your kind review here on TripAdvisor. We are so pleased to see that you enjoyed your stay and the great location of our hotel. It really is in the prime location for great shopping and wonderful restaurants! We hope to welcome you back soon.

Kind Regards,
Heather Cristler
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Rancho Cucamonga
0.1 mi away
Homewood Suites by Hilton Ontario-Rancho Cucamonga
Homewood Suites by Hilton Ontari...
#4 of 10 in Rancho Cucamonga
385 reviews
1.9 mi away
Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Inn R...
#1 of 10 in Rancho Cucamonga
462 reviews
0.7 mi away
Country Inn & Suites By Carlson, Ontario at Ontario Mills
Show Prices
Show Prices
Show Prices
1.4 mi away
Aloft Ontario-Rancho Cucamonga
Aloft Ontario-Rancho Cucamonga
#3 of 10 in Rancho Cucamonga
602 reviews
0.1 mi away
Courtyard Ontario Rancho Cucamonga
Courtyard Ontario Rancho Cucamon...
#6 of 10 in Rancho Cucamonga
204 reviews
0.7 mi away
Hyatt Place Ontario / Rancho Cucamonga
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Ontario / Rancho Cucamonga? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Ontario / Rancho Cucamonga

Property: Hilton Garden Inn Ontario / Rancho Cucamonga
Address: 11481 Mission Vista Dr, Rancho Cucamonga, CA 91730-6056
Phone Number:
Location: United States > California > Rancho Cucamonga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Rancho Cucamonga
#3 Family Hotel in Rancho Cucamonga
#4 Romantic Hotel in Rancho Cucamonga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ontario / Rancho Cucamonga 3*
Number of rooms: 122
Official Description (provided by the hotel):
Centrally located near the intersection of I-15 and I-10, the Hilton Garden Inn Ontario/ Rancho Cucamonga hotel lets you make the best of your time in Central Southern California. When you stay here, you are only four miles from Ontario International Airport and within easy reach of nearby corporations, restaurants and shopping. Keep connected with complimentary WiFi and 24-hour business center. Stay active with a workout in the fitness center and a swim in the pool. Refuel with a cooked-to-order breakfast and dinner in the Great American Grill(R) restaurant. Three flexible function rooms and a dedicated events team will help make sure your Rancho Cucamonga, CA meeting or event goes without a hitch. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Orbitz, Hilton Hotels Direct, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly and HRS so you can book your Hilton Garden Inn Ontario / Rancho Cucamonga reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Ontario / Rancho Cucamonga Hotel Rancho Cucamonga
Hilton Rancho Cucamonga
Rancho Cucamonga Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing