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“Ontario, Ca_Town WestUSA” 3 of 5 bubbles
Review of Courtyard Ontario Rancho Cucamonga

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Courtyard Ontario Rancho Cucamonga
Certificate of Excellence
Scottsdale, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Ontario, Ca_Town WestUSA”
3 of 5 bubbles Reviewed October 26, 2009

I only stayed two days for business but was able to get around fairly easy with close amenities and shopping within walking distance of hotel. The weather was great, warm at night, a little hot during the day; not too humid. Very typical of town West USA_ not iniquities' found here.

Stayed at Marriott Country Inn in Rancho Cucamonga; $15 taxi ride from airport. Check-in very obliging and held my bags before I checked in. Even with full-booking due to a nearby race, the management and staff made me feel like I was only guest. Full contentenatal breakfast: Good. Will certainly stay again for next business trip.

Helpful?
1 Thank ander957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    91
    79
    18
    9
    5
See reviews for
40
25
8
99
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Smyrna, Georgia
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 8, 2009

The room was very clean and well equipped. The free wireless internet in the room was nice. I did not find an in room safe, but I was able to hide my laptop in the room. The hotel was only a few minutes from the Ontario airport. Breakfast service in the restaurant was good and the food was well prepared. The only complaint was the missing curtains from the window in the room. Several of my colleagues and myself had rooms where the center window contained only a sheer and no privacy curtain. This turned out not to be to big of a problem, since we were awake before daylight on each day of the trip.

  • Stayed September 2009, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank C0mp0ster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed September 20, 2009

My friend and I stayed here for one night over Labor Day Weekend. We were in California for vacation and came out to visit friends in this area for one night. They recommeneded this hotel. After reading the reviews we were nervous about staying here but we experienced nothing bad. When we checked in we were given a one bed room, we asked for two beds and they moved us immediately. The room was clean and comfortable. The bathroom was huge, twice the size of the one we had the previous two nights at another hotel. The beds were comfortable. I am an extremely light sleeper and have problems when traveling of even falling asleep. I feel asleep and heard nothing thru out the night. There was a wedding that had been taking place earlier, but it was quiet throughout the entire hotel when we got back about 11pm. I heard nothing thoughout the night. The room was clean and had everything that we needed, it looked to either be a new hotel, or newly remodeled. It was a great deal and a great night of sleep.

  • Stayed September 2009, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travelingirls15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed June 21, 2009

When we arrived at the hotel, I was so impressed by the hotel staff, their hospitality and cheerful attitudes. There were a lot of great small touches that would make me want to come back. But by the time Friday and Saturday night came around, I decided I would never stay at the hotel again. Even though they didn't have any banquet halls/rooms, they accommodated two Quinceneras in their lobby and courtyard. We could hear the bumping and thumping while we were trying to get some sleep. We almost thought it would be better to just crash the party in our pj's than to try and plug our ears and want to scream!

Again, super friendly staff. Ridiculous that they up their business at their guests expense.

  • Stayed June 2009, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank jrocek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 8, 2009

This is a horrible hotel! One of the worst I have ever stayed at!! Not only are there a thousand people running all around the hotel at all hours so you can NEVER sleep, their shower didn't even have hot water when we stayed there! Their continental breakfast is $9.95 per person and it is the most pathetic display of food I have ever seen. They didn't even have water there and claimed they had to 'get it from the back'...We just left our plates there and ate a much better breakfast down the street at McDonald's! I would never ever go back there again. And I thought Marriots were supposed to be good.

  • Stayed April 2009, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank SBB8225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 30, 2008

We were scheduled to stay 5 nights while attending a wedding in L.A. Upon check-in, the room we were assigned reeked of cigarette smoke, no problem, the hotel staff assigned us another room. The real fun began on Saturday night when a quinceenera party took over the hotel. Over a hundred "non-guests" in various forms of party regale: smoking, drinking, leaving trash everywhere, kids unmonitored running through the lobby etc. The staff appeared very apathetic and quite overwhelmed. There was no management presence during this time. Needless to say, we promptly checked-out the next morning and went elsewhere. This Courtyard is probably fine for business travellers, but don't expect a quiet or clean hotel on the weekend. I took pictures of the trashed lobby and common areas that I intended to send to management, but felt more compelled to not recommend this hotel to fellow travellers. It is apparently a trend as there is another review stating similar comments regarding parties in the lobby.

  • Stayed January 2008, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank leo705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 23, 2008

The staff was friendly, the room impecable, the beds nice and soft, but I was not invited to the Quincenera or the 21st birthday that they held right outside our room and yet I felt like the life of the party, in fact I had no choice. I was traveling with a 1 year old and these parties were held on both nights we were there. The hotel allowed these paties to continue playing their music up to 11 PM. Other than that problem, the hotel was phenomenal.

  • Liked — The room itself
  • Disliked — The hotel allowing those parties to play loud music up to 11PM
  • Stayed June 2008, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank thedragn01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Ontario Rancho Cucamonga

Property: Courtyard Ontario Rancho Cucamonga
Address: 11525 Mission Vista Dr, Rancho Cucamonga, CA 91730-6085
Phone Number:
Location: United States > California > Rancho Cucamonga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rancho Cucamonga
#5 Romantic Hotel in Rancho Cucamonga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Ontario Rancho Cucamonga 3*
Number of rooms: 117
Official Description (provided by the hotel):
We feature 100% Non-Smoking Rooms at our location! The Courtyard by Marriott Ontario-Rancho Cucamonga meets your unique needs with a spacious, functional, and well-appointed guest room; a hot breakfast buffet; and personal service. Located in the heart of the growing business district of Rancho Cucamonga, we are also centrally located to Ontario, Upland, Fontana, and Chino. The Courtyard by Marriott Ontario-Rancho Cucamonga welcomes you to our brand-new hotel! ... more   less 
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Also Known As:
Courtyard By Marriott Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Courtyard Rancho Cucamonga
Marriott Rancho Cucamonga
Rancho Cucamonga Marriott
Rancho Cucamonga Courtyard

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