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“Worth More Than The Money I Paid”

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Homewood Suites by Hilton Ontario-Rancho Cucamonga
Ranked #4 of 10 Hotels in Rancho Cucamonga
Certificate of Excellence
Reviewed April 25, 2008

Our stay at the Homewood Suites Ontario was by far the best experience we've ever had! LODGING: First off, the whole ambiance was welcoming and gorgeous, the lobby was very spacious, and the front desk personnel was courteous, friendly, and accommodating. When I walked into our room I knew I was in hotel heaven; the kitchen was well equipped, the livingroom was spacious and comfortable with a sofa and tv; the bathroom setup was great because it has its own door to the main area, yet another door to the actual commode/tub...so neither of us had to wait for the bathroom to be available if we only needed to wash up in the morning; the bedroom with its own doors had its own tv and the bed was pure heaven!...the most comfortable bed i've ever slept in with huge comfortable pillows and a thick comfortable comforter; the bedroom and livingroom looked out over the pool. LOCATION: This hotel is located right across Ontario Mills Mall and tons of eateries, Olive Garden and Bostons serve great food; the hotel's free breakfast bar (NOT continental breakfast) includes hot food and was very delicious. All this for the same price as Holiday Inn Express (we walked out of that place because the front desk personnel irked me!). We will definitely be staying at Homewood Suites again next time we're in the area!!!!

  • Stayed: August 2006, traveled as a couple
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Thank CoconutGirl3l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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448 - 454 of 464 reviews

Reviewed January 22, 2008

This was my second time to the property and I was very disappointed with my stay. My previous review was glowing. this one, not so much. The location is excellent. Near the freeway and mall with tons of food choices. I didn't find the staff as welcoming on this visit. The HVAC system didn't work in my room and there were dogs barking in the hallway around 6am. No newspaper's were available for people who weren't high tier Hilton rewards members. The breakfast foods were undercooked both mornings. For $160/ night, I expect better. I will stay in another hotel near this location on my next visit.

  • Stayed: January 2008, traveled on business
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Thank FrqTravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2008

This is a new property in a great location for families and business people. There are numerous restaurants and a large mall within walking distance. The hotel is close to the airport, but not so close that you hear jets all night! The property is clean and the rooms are large. The evening reception is excellent. It would be great if all Homewoods would add some upgrading to their breakfast setup, but otherwise Homewoods are always a top choice.

Stayed: January 2008
Thank GoCanes87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2007

This is a great location if you have business or other things to do in the Ontario area. It is minutes from Ontario International Airport and there are so many restaurants you can walk to, its amazing. I have stayed here at least 6 times in the past year.

Everything from BJ's, Olive Garden, Chevy's, and many smaller fast food types, with a lot of variety. It is driving distance to the upscale Victoria Gardens shopping area and across the street from the older Ontario Mills Mall.

The rooms are so comfortable, with plenty of space, nice small kitchen with full refrigerator, microwave and stove. Rooms are spotless and the bed is very comfortable. There doesn't seem to be a bad location for a room. Plenty of free parking. Pool area and basketball court area are well maintained.

Hilton Garden Inn and other nice properties are also close by. I don't think you can go wrong at this place.

  • Stayed: September 2006, traveled on business
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1  Thank TravelingMan5989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2006

This is a difficult property to review. First off, I love the Homewood Suites in general. Most of their properties are off the chart for relaxing and comfortable - indeed - all the pleasures of being at home. There were aspects of this stay which were consistant with that. The room was comfortable, staff friendly, overall cleanliness very nice. My gripe is with their reservations process. Somehow they cancelled my reservation one day before my arrival. They stated that I called the day before, which was very suspect, as I was in church at the time. OK, so they found a room for me and no lasting damage, I suppose. The second issue was also related to reservations. This time I was billed an extra night for my stay. After five phone calls, I finally got the explanation that it was a no-show charge. I can understand that as well, as plans can change from time-to-time. But I was sleeping in their hotel that night and they charged me anyway!! Whew! That's a tough one to understand. Maybe they need a better set of controls over their reservation procedures. Watch your charge card statement closely is the lesson, I suppose.

Stayed: May 2006
2  Thank tomp4657
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Virginia Beach, VA
15
Reviewed April 6, 2006

Except you don't have to clean up after yourself. VERY CLEAN ESTABLISHMENT. Many establishments with kitchenettes don't do your dishes, well here they do.

Friendly Service, Safe location. You can Walk to a very nice clean Mall if you don't have a car. Highly recommend. Especially if you get a good deal. I would venture to say it is much better than the Residence Inn in near-by Ontario which has similar accommodations. The complementary food isn't bad either. If you like nothing else, at least they had fresh salad and free Beer and Wine. (ps. the beer is really good stuff).

  • Stayed: March 2006, traveled on business
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5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2017
Google Translation

  • Stayed: December 2017, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank dagojuarez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tharaldson, Guest Relations Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this reviewResponded January 15, 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Ontario-Rancho Cucamonga

Address: 11433 Mission Vista Dr, Rancho Cucamonga, CA 91730-6056
Phone Number:
Location: United States > California > Rancho Cucamonga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Rancho Cucamonga
#2 Family Hotel in Rancho Cucamonga
#4 Business Hotel in Rancho Cucamonga
Price Range: $151 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Ontario-Rancho Cucamonga 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Homewood Suites Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Homewood Suites Rancho Cucamonga
Homewood Rancho Cucamonga
Rancho Cucamonga Homewood Suites

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