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“Clean, Friendly”

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Four Points by Sheraton Ontario-Rancho Cucamonga
Ranked #4 of 10 Hotels in Rancho Cucamonga
Certificate of Excellence
Reviewed January 20, 2014

I had a quick stay here last week driving through the area, arrived late and left early. Check in was friendly, room was clean, not the best bed ever but it was comfortable for the night. Wifi was fast. Great area, safe, I would stay here again.

Stayed: January 2014, traveled solo
Thank TheWinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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173 - 179 of 347 reviews

Reviewed January 14, 2014

I recently stayed at this location for a friends wedding. We book a standard room with two double beds and a pull out couch. The room was big enough for three adults to share, with a cabinet for our clothes, a mini refrigerator, microwave, and desk area. The room SEEMED cleaned but when I went to plug in my computer near the bed, I noticed some left over candy on the ground :(

The hotel is located in next to various shopping centers off of the famous Route 66. There are multiple restaurants, stores, and gas stations within blocks of the hotel.

A major problem I had with the hotel was their wifi connection. It kept disconnecting from my devices and became a hassle for me, to the point where I just turned on my 4G on my phone and turned off the wifi option and plugged in my computer using the ethernet plug.

This location's saving grace was their customer service. The employees at the front desk were more than helpful with our stay included letting us check in early and check out early without being fined! They were also more than helpful in providing us with coffee amenities and extra bedding when needed!

With that, I give them 4 out of 5.

Room Tip: Rooms away from the main street were quiet They have black out shades so if you are facing the park...
  • Stayed: January 2014, traveled with friends
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1  Thank Eradravu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014

Spent New Years night there. Hotel staff was very friendly and helpful. Rooms are large and VERY clean. Price was terrific.
Only issues were an iron that leaked, a coffee pot with a light burned out so you could not tell it was on, and a shower head that sprayed a side stream onto the bathroom floor. I would stay there again.

  • Stayed: December 2013, traveled with friends
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Thank JerryDuncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

I used my free SPG night. It was way exceeded expectations. Huge bathroom, modern interior design, with refrigerator, coffee maker, microwave. Besides, this is the only hotel that can still open window to fresh air during my five days three cities trip this year. Very good impression. Highly recommended.

  • Stayed: December 2013, traveled as a couple
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Thank vickyli2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013 via mobile

Although the appearance of the hotel was nice and the room was cozy, our room lacked ventilation and had a nasty oder. Bathroom was very accommodating which is very important. Just couldn't get over the smell. Hope it was an isolated situation.

Stayed: December 2013, traveled on business
1  Thank ElleStamsek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2013 via mobile

This hotel is great! I had to stay for 11 days for work and this place makes a trip easy! The rooms are clean, my room was huge! The room had a fridge, microwave and coffee maker. The also have a Resturant/bar downstairs in the lobby! They run this program that if you choose to opt out of housekeeping services they reward you with 5 bucks to spend at their little panty store or points for those of you collecting points! I opted for the 5 bucks x 8 night since I was working so long work shifts there was nights I didn't make it to the room! So that had me make out with 40 bucks! Either for the pantry or Resturant! Pretty awesome if you ask me! The staff is extremely helpful and polite. I will be staying again..

Stayed: November 2013, traveled on business
Thank Jose G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013

We stayed here 2 days at the beginning of our trip and then decided to come back for the last 2 days before we flew out as we had friends that lived minutes from here.

Clean hotel we were on the 4th floor for the first few days. The room was large, clean, 2 double beds and a fold out bed which our boy slept in. Free parking always a bonus

On the last 2 days before we flew out we requested to be on the 2nd floor as that is where the guest laundry was located and made it much easier to check the washing and drying, especially with a 3 year old. I noticed a few differences (not huge) The 4th floor is the VIP floor. You get 2 bottles of water, and extra special toiletries. When I called to say that we didn't receive them is when I found out our level didn't get these. The housekeeping lady was kind enough to provide with these which was fantastic!

The room service menu is not spectacular but a good price. We were out most of the time so we didn't actually eat at the hotel.

We would stay here again if we were visiting friends in the area.

Room Tip: The suite isn't that much more expensive and is very large.
  • Stayed: November 2013, traveled with family
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Thank Beccabec4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Ontario-Rancho Cucamonga

Address: 11960 Foothill Blvd, Rancho Cucamonga, CA 91739-9370
Phone Number:
Location: United States > California > Rancho Cucamonga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Rancho Cucamonga
Price Range: $120 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Ontario-Rancho Cucamonga 3.5*
Number of rooms: 118
Official Description (provided by the hotel):
Four Points by Sheraton Ontario Rancho Cucamonga. Close to Ontario Convention Center, Victoria Gardens, Auto Club Speedway, Hyundai Pavilion, Citizens Business Bank Arena, San Manuel Amphitheatre. ... more   less 
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Also Known As:
Four Points By Sheraton Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga

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