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“LOVED THE DECOR AND ATOMSPHERE OF HOTEL”

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Aloft Ontario-Rancho Cucamonga
Ranked #7 of 10 Hotels in Rancho Cucamonga
Reviewed November 1, 2013

The hubbs and I came out to San Bernardino for an event. My first impression was that it seemed like a clean and modern hotel. I loved all the decor starting from the lobby to the room. We booked a 2 queen bed room and was soooo worth it for the price we paid.
If im on that side of town then thats the place well stay again.

Beds were super comfy!! & LOVED THE BATHROOM

Re-Visit most def!

  • Stayed: October 2013, traveled as a couple
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Thank Dan_Fran_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this reviewResponded November 12, 2013

Dear Dan_Fran_10 ,
We truly appreciate all of your wonderful compliments on our hotel especially on the decor and atmosphere. It is always exciting to hear when our guests take the time to share details of an outstanding trip after staying with us. It was our pleasure to make such an impression on you. Thank you for choosing to stay with us and for completing the review for our property. We look forward in welcoming you back soon!
Best Regards,
Gonzalo Rodriguez

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373 - 379 of 615 reviews

Reviewed October 28, 2013

Just stayed here one night, and it was great.
I prefer staying in ALoft hotels, they are always nice. But I always like to give people a heads up before they stay of a few things:
It's not your typical looking hotel when you walk in. It looks like a cool/modern/hip lounge. Complete with bar, cool furnishings, and club music. The front desk is a circular island. Everything looks/feels trendy.
The rooms are small but every space is used well. It doesn't feel like a small room.

But what always makes an even better stay is the staff - and this staff was really great and kind when I got in after a very long day of driving.
It's in a good location, not far from shops.
My GPS on my phone had a hard time finding it, but I figured it out.

I'd definitely recommend it, just go in knowing it's not your typical hotel (which is a positive in my book)

Room Tip: I just asked for the best room they had available.
See more room tips
  • Stayed: October 2013, traveled on business
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Thank ncreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this reviewResponded November 12, 2013

Dear ncreviews,
We are extremely happy to hear that we met your expectations during your stay with us. We also are always happy to hear that our property, services, guest services and that one of our team members made your stay more enjoyable. Please know that we take pride on what we do and I can ensure you that we will celebrate all the great comments you noted on your review. Thank you for completing the review and taking the time to give us such great feedback. Thank you for your comments and we look forward to see you next year!

Best Regards,
Gonzalo Rodriguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

Check in was efficient done by a friendly front desk clerk. The room was furnished by Ikea type furniture and fixtures. Our room was pretty quiet, we didn't really notice any road noise or any sounds from other rooms, but our room faced away from the road.

The bed was comfortable, the air conditioner worked and there was hot water for showering.

Ladies, make sure you bring your own shampoo and conditioner. They supply shampoo/conditioner combo in a dispenser in the shower. That might be ok for guys with short hair, but it's very drying for my hair.
Speaking of guys, Aloft's clientele seems to be mostly young men.

There is a small fridge in the room, but it needed to be defrosted, it didn't seem to keep thing very cold, and it was set on max.

Funny thing about the blow dryer they supplied, it only had a setting for low heat. I'm not sure if it was just stuck on that setting, or if it was only meant to blow low heat.

We had a coffee maker in the room, but was only supplied enough regular coffee for one cup, so my husband didn't get coffee in the morning.

Maybe I seem a picky about those small things, but for the price we paid, we just expect a little more attention to details.

Stayed: October 2013, traveled as a couple
Thank ElmoOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this reviewResponded October 28, 2013

Dear ElmoOne,
We truly appreciate your compliments about the Front Desk. It is always helpful to hear when our guests take the time to share details of a trip after staying with us. I apologize that our accomodations in the room did not meet your needs. Your feedback is important to us and this is the only way we improve our service & product. We hope to see you and your husband again soon and ensure we exceed your expectations and you both enjoy your stay with us.

Best Regards,
Gonzalo Rodriguez

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Reviewed October 22, 2013

Just stayed here for 3 nights. Cool hotel, chilled bar good "Grab and Go" breakfast. The whole hotel is very modern but also warm. Great beds and showers. A few nights a weeks they have live music at the bar. Quiet and cool..

Room Tip: Rooms on the South side, the street side are loud at night. Request one that faces the mountains.
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  • Stayed: October 2013, traveled on business
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Thank H_and_L_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this reviewResponded October 28, 2013

Dear HLBiker,
We truly appreciate all of your wonderful compliments on our hotel and accommodations. It is always exciting to hear when our guests take the time to share details of a good trip after staying with us. Your feedback is important to us and this is the only way we improve our service & product. Thank you for choosing to stay with us and for completing the review for our property. We look forward in welcoming you back soon!

Best Regards,
Gonzalo Rodriguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013 via mobile

This is a small property which makes it more personable. Customer service is represented well here. I had a small issue and management took care of it in a very professional and expedited manner. The rooms are cozy with ultra comfortable beds. The atmosphere in the lounge area is hip. There is a snack bar/store located next to the lobby.

This hotel is located down the street from Ontario Mills mall. There is ample shopping, movie theaters, and restaurants. Other entertainment is located within a couple miles. Ontario International Airport is also within a few miles.

Overall, it's a good hotel to stay at for business or a get-away.

  • Stayed: September 2013
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Thank kutiepie74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this reviewResponded October 28, 2013

Dear kutiepie74,
Thank you for choosing to stay with us and taking the time to give us your feedback. We would like to thank you for sharing your great comments about our staff and hotel. Your feedback is important to us. We hope to be welcoming you back soon!

Sincerely,

Gonzalo Rodriguez

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Reviewed October 14, 2013

This is a hotel for younger generation. It's inexpensive and trendy. The only downside is that the hotel is very close to a major highway. Traffic noise makes it difficult to fall asleep in the night (even though we stayed on the highest floor, the 5th floor).

  • Stayed: October 2013, traveled as a couple
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    • Cleanliness
    • Service
Thank KCJANG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this reviewResponded October 28, 2013

Dear KCJANG,
Thank you for choosing to stay with us. We would like to apologize for any noise you experienced. We hope that you return soon and give us the opportunity to provide you with a quiet room and an even better stay. Thank you again for sharing your comments with other travelers and giving us your feedback.

Sincerely,
Gonzalo Rodriguez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

I recently stayed here the weekend of Oct 5-7. Upon leaving on Oct 7 I discovered that my car was stolen. I have not yet heard back from the hotel management. I have called and left emails and no one has contacted me.. No security and supposedly no cameras.

  • Stayed: October 2013
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2  Thank Shquae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aloft Ontario-Rancho Cucamonga

Address: 10480 4th St, Rancho Cucamonga, CA 91730-5893
Phone Number:
Location: United States > California > Rancho Cucamonga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Rancho Cucamonga
#4 Family Hotel in Rancho Cucamonga
#5 Business Hotel in Rancho Cucamonga
Price Range: $112 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Ontario-Rancho Cucamonga 3*
Number of rooms: 136
Official Description (provided by the hotel):
The Aloft Ontario-Rancho Cucamonga Hotel is located just minutes from the Ontario Airport. Enjoy our wireless internet, loft inspired rooms, and nearby shopping, baseball, Nascar, and so much more! ... more   less 
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Also Known As:
Aloft Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Aloft Rancho Cucamonga

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