First time at this Aloft (or any Aloft hotel for that matter) -- so I didn't know exactly what to expect.
In short, think the W Hotel's younger brother. Definitely, has a nice/hip vibe and a very attentive and accommodating staff. I'll highlight two folks that were exceptional: 1) Berlina - young, professional, friendly -- just very solid overall -- answered my questions about nearby attractions, restaurants etc. and always w/ a smile. 2) my housekeeper (correct term?) on the 5th floor - I apologize for not getting her name - but my stay was on 9/10 so that may help. Always a smile in the hallway, an extra towel or soap? - no problem, late checkout? - not an inconvenience to her. The entire Aloft staff seemed to take pride in their hotel and actually enjoy working there.
I liked the shower set up -- much prefer the bliss shower gel and shampoo/conditioner in dispensers vs the small bottles that are typical of most hotels. I love the glass vs. a shower curtain. Also, about the only time I'm taking a bath in a hotel is when it's a big jacuzzi tub (and there's room for two). Only improvement I'd love to see is a little more H20 pressure - it was OK but I like it strong.
Also, like I imagine you are doing, I read just a few reviews and I also spoke to the folks at SPG just to get a little information of other guests experiences. Candidly, I found the positive reviews accurate and the negative ones a little nitpicky. I didn't get any water coming out on the floor from the shower and I didn't have a problem w/out the standard dresser. Also, SIAP -- you get your ice in the first floor -- they have it set aside in a little fridge in their snack section. It's in little bags and it was readily available... just help yourself.
I'll be out in the area for business and pleasure in the near future and will definitely return to Aloft, RC.
- Official Description (provided by the hotel):
- The Aloft Ontario-Rancho Cucamonga Hotel is located just minutes from the Ontario Airport. Enjoy our wireless internet, loft inspired rooms, and nearby shopping, baseball, Nascar, and so much more! ... more less
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- Also Known As:
- Aloft Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
- Aloft Rancho Cucamonga