Yikes! I kept wanting to like this hotel, but the overall experience was pretty horrible
Check in took forever; the desk clerk was really inefficient
TV in room was broken
Internet connectivity in hotel was broken (from the time of check in until after 2PM the next day)
Light in bathroom was broken (or as I heard from another hotel resident, there was a safety recall on the light fixtures so many were broken/non functional in rooms)
I called for a wake up call and no one from the front desk ever picked up.
I stayed here for a conference and attended meetings in one of the meeting rooms. The catering services provided by the hotel were not very good; food arrived at odd times, we had to frequently request water refills.
Based on my experience, I would not recommend this hotel.
- Official Description (provided by the hotel):
- The Aloft Ontario-Rancho Cucamonga Hotel is located just minutes from the Ontario Airport. Enjoy our wireless internet, loft inspired rooms, and nearby shopping, baseball, Nascar, and so much more! ... more less
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- Also Known As:
- Aloft Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
- Aloft Rancho Cucamonga