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Aloft Ontario-Rancho Cucamonga
Ranked #7 of 10 Hotels in Rancho Cucamonga
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good hotel”
Reviewed August 18, 2011

Good hotel for the price ($100 approx). Location is convenient to the airport and Restaurants. I usually stay here or at the four points on foothill depending on which on is cheaper. 

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tjsaprilia1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhonesiaa, Front Office Manager at Aloft Ontario-Rancho Cucamonga, responded to this review, December 11, 2011
Thank you for providing your opinion of Aloft Ontario Rancho Cucamonga. We greatly appreciate your business and would love to have you back soon! Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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609 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
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Ventura County
Level 4 Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 10, 2011

I love this hotel. Love the shower, with the clean glass enclosure and no yucky shower curtain. Love all the clean uncluttered counter space in the bathroom. Love the bed and soft linen, love the flat screen tv. Yea the shampoo conditioner isn't my thing but they are at least trying to be green and it is the only Leeds certified hotel in the area. Love the bar vibe and the shuttle will take you anywhere. Loving life on the road at Aloft . . .

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BigTraveler47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhonesiaa, Front Office Manager at Aloft Ontario-Rancho Cucamonga, responded to this review, December 11, 2011
Thank you for sharing your thoughts of our hotel. We are happy to know that you enjoy so many things about our property. We look forward to seeing you on your next visit to Rancho Cucamonga!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlsbad, California
1 review
Reviewed August 10, 2011

Aloft hotel is a convenient affordable hotel with a trendy relaxing atmosphere. The hotel staff was friendly and very helpful. Aloft hotel offers a hotel lobby bar where Shawn the bar tender told us about the area and made us feel very welcome. I would recommend this hotel to those who are passing through on vacation or simply need a nice hotel to stay out for business purposes.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Christy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Pole
Level 6 Contributor
277 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
Reviewed August 5, 2011

I really have no gripes about this hotel. I have never paid more than $80 a night to stay here. I don't believe there are any SPG upgrades here, but I am satisfied with the rooms. If I had one issue, it would be that the main level staff are a little too unprepared for "aggressive hospitality". They might try being a little "less cool" and more focused on doing the BASICS of running a hotel operation, like having "change" at the front desk and having the food options available as "stated". Maybe they need to be reminded that they are working in Ontario-RC and NOT IN WEST HOLLYWOOD!

  • Stayed July 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Viking94708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 3, 2011

Squaty pillows. Zero hotel room service just a menu from a delivering sports pub. vanity lights didn't work. zero blackout shade. when traveling seeing light isn't welcomed. Not family friendly. alarm clock was even the wrong time... not to mention the terrible idea of shampoo / conditioner built into the shower wall... Not very clean.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank xkellyedgex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern CA
Level 4 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 28, 2011

This hotel was just fine for our purposes. There were some quirky things that happened during our stay but the room was comfortable (especially the beds), it was nicely set up in terms of a long "desk" area with iPod docking port. The towels were plentiful and they don't replace them or the sheets unless you ask. They also have a recycling can in the room. Love the conservation efforts. The shampoo/conditioner (all in one-so bring conditioner if you use it) is in a dispenser in the shower, not in little bottles that you can take home and end up in landfill. They do provide little bottles of lotion and little bars of soap (Bliss Products). No closet or chest of drawers just a small curtained area opposite the sink with a small bar to hang a few things and a shelf where you could put folded items. Not a ton of room there, but enough for the two of us for the weekend. All in all not bad for $80 a night.
All of the staff we encountered were very nice and accomodating.Every request was graciously attended to.

Now to the quirks. . in our room one of the outets (the one you'd plug the hairdryer into) did not work. And one of the days housekeeping didn't show up. I am sure if we brought these things to their attention it would have been remedied - that seemed to be the way their staff was-but we didn't so that's on us. All weekend long people were getting stuck (for just a couple of minutes) in one of the elevators.
The only real negative to this hotel is that they are trying to use the small bar and common area as a night club. As a mom traveling with a young teenager-it limited are use of public spaces. There were at least 5 sports teams of 13-14 year olds staying here and on Friday night as we returned from dinner (not late) there was a DJ playing pretty loud we couldn't use the common lobby area or the pool table. We did go out to the pool-but when that became the "smoking area" for the DJ party-we went to our room. We felt a little trapped in the room. Sunday afternoon (about 4:00) when we returned to the hotel there was a huge security guy at the door and a raging party going on at the pool. The party had reached capacity and they weren't letting any more people in. It was easy to convince him that my 13 year old and I were not trying to attend the party and showed him our room key he let us in the front door. He was a really nice guy just doing his job and looking out for us which I appreciated. The pool and pool deck was absolutely packed (the pool isn't very big so thing a mini version of Rehab at the Hard Rock) the bar was crowded with half naked partiers and the DJ was thumping out more loud "music" (not judging-just describing)
I totally understand that this party was not intended to appeal to someone my age and the people that were there looked like they were having a blast. That's all fine, but again-couldn't use the common areas or the pool. I'd have been mad if we had planned a quite afternoon around the pool but we hadn't, so it was cool. It was kind of fun to watch for a little while-surprised no one got hurt with the drinking and pushing in the pool antics. (I'll stop now, I'm sounding really old). Anyway, there's nothing wrong with a good party but do your homework (we did not, but I never would have imagined this or thought to ask in advance) and see what the Aloft has on it's schedule before you book a room here. According to the guard the party happens on certain Sunday(s) of the month so it should be easy to avoid or attend!
I would absolutely stay here again, for the comfortable rooms, accomodating staff and good value. . . .after I placed a call to see what was on the party schedule! Thanks for the good stay

Stayed July 2011, traveled with family
Helpful?
Thank Maui4us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aloftMNGR, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review, July 29, 2011
Thank you for your posting... All of your comments are well taken. The Aloft Brand is a little different than your traditional hotel and gives a new twist to travel. As part of the W vision, the entertainment aspect of our hotel is part of the DNA we draw from our big sister.

It is brand standard for each Aloft property to have two entertaining events per week. This would include our Acoustic Guitarist on Wednesday and the LA Dodgers own DJ on Friday nights. Our hotel is very unique and offers our space for special event rentals.

Splash Sunday is a private event put on during the summer and is designed to be similar to the Vegas style pool parties. We definitely take the feedback of our guests and work hard to ensure that our guests feel comfortable.

We definitely encourage our guests to call us ahead and let us design a travel experience on their behalf. Our talented staff have a great pulse of what is happening in the hotel to what is happening in the city. Aloft Ontario Rancho Cucamonga is definitely the IT hotel in Rancho Cucamonga with great value and style.
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California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 27, 2011

We were in So Cal for a family event and decided to stay at the Aloft. We have a 10 month old baby (need I say more) -this place is NOT for families. If you are a couple looking to have fun or a single person this place is for you. Friday night the place turned into a night club! We were on the 3rd floor and could hear the DJ playing the music so loud and the 'boom boom' of the bass. Also the people that would go outside we could also hear loud and clear (from the 3rd floor). There are no bath tubs -again not ideal when you have a baby. The room was just ok -nothing that special but it was clean and tidy. Free internet was nice. Also, I thought it was strange to not have a microwave.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank honeymoon-wedding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aloftMNGR, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review, July 29, 2011
Thank you so much for your comments. With a 10 month old, I totally understand as I have two small children myself. Anytime you look to stay with us again, please call us ahead.

Our talent loves to create an experience for our guests and go above and beyond their expectations. Requesting a high floor, quiet room, and mentioning that your baby loves a soothing bath before bedtime. Would have sent my team in to a great flurry, rushing around the city grabbing unique baby items to WOW you.

As part of the W vision, our hotel is very different from traditional hotels. Microwaves and ice are located on the first floor near our front desk to evoke conversation and personal touch. A simple ring down to the desk our talent can run up ice or even heat a bottle.

We are committed to live.life aloft
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft Ontario-Rancho Cucamonga

Property: Aloft Ontario-Rancho Cucamonga
Address: 10480 4th St, Rancho Cucamonga, CA 91730-5893
Phone Number:
Location: United States > California > Rancho Cucamonga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Rancho Cucamonga
#4 Family Hotel in Rancho Cucamonga
#5 Business Hotel in Rancho Cucamonga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Ontario-Rancho Cucamonga 3*
Number of rooms: 136
Official Description (provided by the hotel):
The Aloft Ontario-Rancho Cucamonga Hotel is located just minutes from the Ontario Airport. Enjoy our wireless internet, loft inspired rooms, and nearby shopping, baseball, Nascar, and so much more! ... more   less 
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Also Known As:
Aloft Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Aloft Rancho Cucamonga

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