This is the first time I have stayed at a Hyatt Place, and if this is typical of this line, I would not stay in one again. I was given a room next to the elevator on the 2nd floor, although I had requested a high floor. They moved me down the hall to another room (202) which was smaller, and not as nice as the other room, but it was my only choice. However, I wanted to sleep and didn't want to listen to an elevator all night long. At 5:30 a.m. I was awakened by garbage trucks outside the window and people throwing boxes around. Not to speak of the constant hum of the generator outside the window all night long. Or the ant that marched across the sheets when I got into bed. Or the lack of amenities--just shampoo and conditioner. (When I asked about that I was told that was standard, along with two soaps. They gave me hand lotion at the front desk, but were out of shower caps.) The breakfast is very uninspired, and two of the mornings, the decaf coffee canister was empty. On the third morning, they didn't even bother to serve it. When I checked out, I found out that as a privilege of being a Gold Passport member, they would charge me $1/day for the Wall St Journal and that 800 calls were $1/each. It was just a very disappointing stay, and not what I expected from the Hyatt brand.
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- Also Known As:
- Hyatt Place Sacramento/Rancho Cordova Hotel Rancho Cordova
- Hyatt Place Rancho Cordova
- Hyatt Rancho Cordova
- Rancho Cordova Hyatt