Positive with a few suggestions:
I stay regularly at this hotel and really appreciate their accommodations and the overall quality of the rooms themselves. The place is clean, quiet and staff is courteous (with a few exceptions listed below). Parking is nice. The pool is clean and surrounding area is well maintained. Housekeeping is prompt and flexible. Front desk and bell men rock and the 10th floor lounge is my piece of heaven sometimes!
The one and only restaurant in the facility is for the most part great. I have had a handful of their entrees and appetizers- but depending on the night, I get mixed results. The second to last time I ate there they were understaffed as someone didn't show up at 3oclock and there was no manager to be found. The mere fact that I overheard these discussions between employees is a negative for the Marriott. I only ordered a hummus plate and it came out promptly (usually takes 10-15 minutes) but was given to me with stale bread and no silverware. This is an easy example of what happens when the restaurant gets overwhelmed and I would hope that management is all over that - no sacrificing quality in the light of personnel shortage. (Bottom line: If they look busy, drive somewhere else. You will get better quality for your bucks)
Finally, the Starbucks there is painfully terrible. I am not even sure if this applies to the Marriott's overall service initiative but they need to take a close look at the quality of their coffee as well as a few staff members who are the rudest baristas I have even encountered. My coworkers and are convinced the coffee is watered down. I won't even stop by the counter if certain baristas are working because they are so unfriendly and do not know the difference between a cappuccino and latte. (Bottom line: if you drink specialty drinks or drip coffee, drive a few miles down Folsom Blvd to the much friendly, higher quality SB)
- Official Description (provided by the hotel):
- Welcome to the Sacramento Marriott Rancho Cordova Hotel, whether you are visiting on business or traveling for pleasure, our Rancho Cordova hotel is sure to exceed your expectations. Ideally located this Rancho Cordova hotel, is an elegant 4 Diamond property that offers a distraction-free suburban location. The State-of-the-art meeting space, elegant guest rooms, Starbucks and award winning restaurant - Formaggio- make the Sacramento Marriott Rancho Cordova hotel ideal for work or play. ... more less
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- Also Known As:
- Sacramento Marriott Rancho Cordova Hotel Rancho Cordova
- Marriott Rancho Cordova
- Rancho Cordova Marriott