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“I'll be bock...” 4 of 5 stars
Review of Sunrise Hotel & Suites Rancho Cordova

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Sunrise Hotel & Suites Rancho Cordova
Ranked #7 of 17 Hotels in Rancho Cordova
Certificate of Excellence
Rancho Cordova
1 review
“I'll be bock...”
4 of 5 stars Reviewed February 18, 2014

I stay in the area for business, booked here 1st time. Polite staff, room was very quiet, clean and LARGE. Price was better than other close hotels. I will stay here again and often. Comp b-fast great.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
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    13
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85
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
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English first
Huntington Beach, California
Level Contributor
82 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed February 12, 2014

I travel to the Sacramento area on a regular basis and am always interested in trying out the hotels in the area. This one BY FAR is in a class by itself. Everything was superb! Starting with the room.. big, quiet, very clean, comfortable beds, two flat screen TV's, newer upgrades, nice comfortable towels, small mini fridge and a microwave. When your there for 5 days, a those things really make a hotel nice. No having to hunt down someone to heat up food, etc.
Next, were the employees. Everyone was so courteous, professional, friendly and helpful, they went out of their way to please! I only got the name of the breakfast attendant because I saw her every morning and she would come to my table and talk to me and see if I needed anything and make small talk. Her name is Lourdes and she is a wonderful employee who cares about the patrons.
The breakfast was fabulous, made to order omlettes and lots of other hot food always available, other egg dishes, potatoes, bacon or sausage, oatmeal, pancakes/waffles, fresh fruit and yogurt, juices and coffee/tea, with other things as well. Always well stocked and clean! There was something for everyone, I eat healthy so I enjoyed the option of egg whites and all the vegetables in the omlettes. I also really appreciated the times of the breakfast during the week, they stayed open until 09:30! Most hotels don't realize that not all their patrons are buisness people and like to sleep in and have a later breakfast, loved that, and I even saw them stay open a bit later when some guests came a little late. SERVICE!
The fitness room was wonderful, bikes, treadmills, ellipiticals, weight machines, stretch balls and weight balls. There is a private TV for each machine with the exception of the bikes, and there is a big flat screen to watch if you happen to be on a bike. They provide free earphones, so what your watching is private and have fresh bottled water, towels that were always stocked and my favorite, a little fridge where they have wet, cold towels to wipe down with when your done working out. It's those little extra things that make a big difference in my world.
The wireless worked great in the room and everywhere, it was free, as was parking. They have a buisness center with 4 or 5 computers available with free printing, and they have a little mini store for snacks, drinks and newspaper. The security and lighting were great at night, the hotel is locked at night, accessible with your key, even in the front, so I felt very safe in this environment being a lone, female traveler.
This hotel has a beautiful pool and jacuzzi which I didn't use because it was pouring rain, but I could see the steam coming from it and went out to touch it and it was warm. This is a really nice thing since all the pools I have stayed at at this time of year are not heated for their guests. I would have used the pool had the weather not been so bad, it looked rather inviting!
They have a bar open from 5-10 pm every night that I did not take advantage of with food options to order, when I return next time I will try this. This hotel is a bit out of the way, so no walking distance to the common things, such as liquor store, grocery store or common restaurants, but the drive to those things ( over a freeway overpass) was a mere 5-10 minutes. There is a Starbucks in the Marriot right across the street so that was a nice thing to have available that I could walk to.
I don't know what else to say...it was wonderful, felt like home and I never slept so good in my entire life while staying in a hotel. BRAVO to the staff, owners which made this a very pleasant stay!

Room Tip: I was on second floor facing the pool, it was very quiet. I can imagine in the summer it might be a...
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  • Stayed February 2014, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank blesdx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
41 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed February 12, 2014

Hyatt House is the rebranding of the former Hotel Sierra and Summerfield Suites. And just like with Amerisuites when they converted them to Hyatt Place, it can be hit or miss with these places. This particular location is an older hotel that Hyatt decided to go cheap on the renovations. They threw some paint on the walls and stuck a few pieces of contemporary furniture around the room but it's easy to see where they cut corners. Showers were untouched and look like they're from the 80's. There was peeling paint in my bathroom. They stuck a flat screen TV in the living area but in the bedroom, they kept the big old Zenith TV's. Personally, it's a bad sign when a hotel still has the big televisions. Elevators are old and the one in the back of the hotel would drop a bit before the doors closed. The hotel is also very cut up so you will be walking through long hallways and cutting across the middle courtyard to get to your room.

I initially thought Hyatt House was supposed to compete with more modern, mid-level hotels like aloft, newer Garden Inns and Courtyard but it appears this particular location is more like a Fairfield Inn or Comfort Inn. There are newer Hampton Inns that are much better than this location. Hyatt had a chance to win me over but thanks to this location, I will be keeping my Hilton Diamond status.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank ScooterRed71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aiea, Hawaii
Level Contributor
79 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 5, 2014

I stayed here on a business trip. The room cost was within the per diem rate. The staff was very courteous. The room was a two room suite, a little older, but clean. Free wireless internet, free on premises parking, fitness room and a great hot breakfast, free.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Joe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosemont, Ill, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 1, 2014

Over the last year, I have stayed at 7 hotels in the Rancho Cordove area.

This is by far the best hotel. I stayed in the one bedroom double queen suite. Those rooms are the nicest I have ever stayed in. The only exception was a room in the London Waldorf in an executive suite,

The living room has a desk facing the TV. Between the desk and the sofa bed there is a nice amount of space, then there is the the sofa bed and accross from the sofa bed is the TV, Heading to the bathroom from the living room is a sink to the left and across from that is the bedroom with its own door and TV, The really nice feature of the room is you do not have to go thru the bedroom for the bathroom, which allows the person in the bedroom quiet while you are working.

I found the staff really friendly and willing tio help.

The only downside to this hotel property is the units with kitchens. I stayed in those for one week and was not really happy with the unit, If you really need a kitchen, consider paying double for the Residence Inn,. If you do not need a kitchen, make sure you are in the main building.

Also, the breakfast is fantastic.

THe rankings of the hotel as a business traveller is
1) Hyatt House
2) Residence Inn (Alot more expensive and prefer the Hyatt House layout better, The desk in the Residence Inn is facing the window and is against the window)
3( Fairfield (No dinner)
4) Marriott (The staff is ok, but I heard they are getting worse, but do not complain to Marriott, the GM will try to get you fired)
5) Holiday Inn (Breakfast sucks and it is sit down)
6) Hyatt Place (Room Layout)
7) Choice Inn (big dive)

Room Tip: Ask for the main building. Other building with the kitchens are not as nice
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Stanley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgeport, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 9, 2014

We have enjoyed staying here a number of times now and the service has been great each time. The dining staff has been very friendly, especially Loundes and the chef. The front desk has also been very accommodating also, helping us get the rooms we needed.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Beth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed January 7, 2014

I booked this about 2 days before we were due to arrive there.
I booked this based on other people's reviews and the fact it was part of the Hyatt brand. It was also a good price at $80 per night.
Faced with a choice of staying at a SFO hotel for our arrival night, then moving on somewhere close to Sacramento for the following 2 nights, I just decided to book this place for 3 nights and do the 2 hr drive from SFO to Rancho Cordova...........after our 11hr flt from London!
From check in to departure, all the staff were excellent! They were all very friendly, helpful and polite. Staff that I remember particularly.....nawal and Zina from the breakfast service area. They fell in love with my 2 little girls and made a point of coming over to us the following 2 mornings at breakfast to say hello. Nawal makes a wicked omelette!
So, it goes without saying, the 'free' breakfast each morning was a great success with our 2 and 3 yr old girls. They had a fantastic choice of food.
Our room was very spacious. 2 queen beds in a room that can be isolated from the living area. The beds were soooooooo comfy! I think beds are a very important factor in any hotel/apartment and these were superb.
The hotel has a heated pool, but, for this December stay, a bit too chilly to use.
The hotel, all in all, was well presented and had a nice feel about it.
Something we don't usually do in hotels is eat there in the evening. I don't like paying over the odds and not getting a good meal.......however.....this place was fantastic. Our 2 girls were too tired to go out and so we were stuck with eating at the hotel. It definitely did not disappoint though, a great meal, at a reasonable price, at a great pint of decent ale. The ambience was really nice too. I have to say, it certainly surprised me/us at how good the food was, along with the friendly service and the fair price!
All in all, a great stay!
We did go to stay at another Hyatt House, about 10 days later, which seemed to be in a nicer area - San Ramon (review to follow)

Room Tip: Just get a rate you're happy with. We paid $80 a night, but, had we shifted a night, it would ha...
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Audi_Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunrise Hotel & Suites Rancho Cordova

Property: Sunrise Hotel & Suites Rancho Cordova
Address: 11260 Point East Dr, Rancho Cordova, CA 95742-6232 (Formerly HYATT house Sacramento/Rancho Cordova)
Location: United States > California > Rancho Cordova
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Rancho Cordova
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sunrise Hotel & Suites Rancho Cordova 3*
Number of rooms: 158
Official Description (provided by the hotel):
The HYATT House Sacramento/Rancho Cordova blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 158 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include cook-to-order breakfast, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or relax and unwind on the outdoor pool patio with cabanas and lounge seating. Conveniently located just 11 miles east of downtown Sacramento. ... more   less 
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Also Known As:
Motel Sierra Rancho Cordova

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