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Red Roof Inn Rancho Cordova - Sacramento
Ranked #12 of 17 Hotels in Rancho Cordova
Sacramento, California
1 review
“Roaches”
Reviewed November 13, 2012

We stayed at the hotel on a Sunday, watch football, ate, slept and woke up @ 3am to use the restroom and ....BOOM...., look what we have here..A ROACH.. I went to inform the clerk and she was nice and apologized. She gave us a 15% our next visit. Guess what? There wont be another visit. We killed the roach and left it for the maid to see. Room 212

  • Stayed November 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank china c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
    78
    51
    26
    21
    31
See reviews for
45
27
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54
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 4, 2012

Treated us like criminals and were extremely rude . Claimed they calle our room 'many times' when they have a sign that clearly says the phones are disconnected right now. And then sent a security gaurd into our room who was very rude and hostile. I would never reccommend this hotel to anyone unless you like knowing theres tweakers walking around at all hours of the night and that you will be treated horrible

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carlyyy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 28, 2012

Tenants upstairs were exceptionally loud all night the first night, barely slept. The second night the police raided the room right above ours, and we got no sleep again. There were so many loiterers outside our door, and we had a room near the stairs and people were running up and down the stairs and in front of our door.

0/10 rating. We will not stay there again.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tabitha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California, United States
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 23, 2012

who says you have to go to the Sheraton to get 5 star treatment!! This place was awesome, cozy and just plain great. We are from San Diego and people aren't that friendly here. When we walked into this place, we were greeted with a smile. They even welcomed our precious dog!!! We had free breakfast, comfortable beds, clean room!!! Mcdonalds was walking distance, walmart was a few minutes away and so was the expressway!! I would definitely stay here again and again!!! Please give this place a chance. you will not be disappointed!!! Great place!!

Room Tip: If you dont bring your pet you could get a room upstairs, i heard they were bigger and/or nicer...
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vdub W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Cordova, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2012

UUUggggghhh! Let me start by saying that It was a room. It had a bed, desk, tv, microwave, refrigerator, and a bathroom. However, it was HARDLY the 4-star rating everyone has given it. And it was NOT a 'superior king' room, as it was no bigger than any other basic hotel room. Curtains had rips, chair had stains and felt falling off the bottom. Less significant was the fact that the interior decor was crazy, with red/blue striped curtains that blew around with the AC on, the stained, blue chair had red polka dots, and then the comforter was tan and burgundy.

All of this I can tolerate, really I can. As I said, it was a room, it served its purpose. HOWEVER, I asked for non-smoking room; the room I received (123) was extremely strong smelling of smoke. There was no 'no smoking' sign evident anywhere in the room either. I understand they cannot prevent people from smoking, but at some point you need to realize during room maintenance that your room is now stuck with cigarette smoke smell. Either take measures to de-funk the room or let people know it stinks of smoke.

Lastly, there were some people loitering outside that seemed like they might be from the neighborhood. Unsavory characters, as that part of Rancho Cordova has gone downhill in the last 10 years. There was even a Target shopping cart outside of this room that I rented.

The hotel serves it's purpose, but if you are sensitive to smoke smells or worried about loiterers later at night, then you might want to go elsewhere.

Room Tip: If you must stay here, and desire a non-smoking room, be prepared that you might endure some smoke s...
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  • Stayed October 2012, traveled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank valerie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malhar J, Manager at Red Roof Inn Rancho Cordova - Sacramento, responded to this review, October 24, 2012
Dear Valerie M,

We are extremely sorry for the bad experience you had while you stayed with us. Please be advice that we take careful measures to ensure our guest the safest place possible. Also, the ambiance you saw while you stayed at our hotel is not the typical one will find on a daily basis. On behalf of my team and I, we are deeply sorry that you had requested a non-smoking room and we gave a room which had a smoking smell, the room that we gave you, is a designated non-smoking room. I will personally talk each one of my employees about issues brought up by you. Thank you for all your feedback. It is with your feedback that we make improvements to better serve those future guests.

While my apologies cannot reverse the experience you had, I truly hope you’ll accept mine and return to us at Red Roof Inn, Rancho Cordova-CA. Should you choose to, please reach out to me directly so I may make sure you are properly taken care of. Should you have any more questions, you can contact me at (916) 638-2500.

Regards,
Malhar Joshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cool, California, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 12, 2012

I found the room clean, the service refreshing, the amenities in perfect order, and the ambiance quite comfortable.I rested quite well which for a researcher writing a book on sleep is perhaps an understatement in terms of value. Dr John R. Engbeck.

Room Tip: 3rd floor for non wheelchair bound is the best spot
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  • Stayed October 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netanya, Israel
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 8, 2012

Clean and tidy, good value for the money. Free internet with bearable speed.

All was good, except one thing - we waited for the receptionist ~10 minutes, and when he came he was rude and unwilling to give any service.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jbaruch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Rancho Cordova - Sacramento

Property: Red Roof Inn Rancho Cordova - Sacramento
Address: 10800 Olson Dr, Rancho Cordova, CA 95670-5657
Phone Number:
Location: United States > California > Rancho Cordova
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Rancho Cordova
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Rancho Cordova - Sacramento 2*
Number of rooms: 133
Official Description (provided by the hotel):
Mather Airport, California State University, Sacramento VA Medical Center, Mercy San Juan Medical Center, Kaiser Hospital and Sacramento Convention Center. While in Rancho Cordova visit local attractions including the Sacramento Raceway Park, Travis Air Force Base, Sacramento Children's Museum, American River, Folsom Lake, Sutter's Fort, the Museum in Old Sacramento, the California State Railroad Museum, the Sacramento Zoo and Golden 1 Arena. ed Roof Rancho Cordova offers free WiFi and a flat screen TV in all guest rooms. We feature an outdoor unheated pool, a conference room (seats 10 - 15), a workout facility, a coin laundry facility and extended stay rooms. Most rooms offer microwave and refrigerator units. Experience our complimentary coffee-house style coffee and tea in the Lobby. We welcome your pet as a guest as one well behaved pet stays free. Welcome to Rancho Cordova and we invite you to be our guest at the Red Roof Inn. ... more   less 
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Also Known As:
Red Roof Inn Rancho Cordova
Rancho Cordova Red Roof Inn

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