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“Holiday travel made comfortable.” 4 of 5 stars
Review of Fairfield Inn & Suites Rancho Cordova

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Fairfield Inn & Suites Rancho Cordova
Ranked #6 of 17 Hotels in Rancho Cordova
Certificate of Excellence
Boise, Idaho
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Holiday travel made comfortable.”
4 of 5 stars Reviewed January 2, 2014

I traveled here the day after Christmas despite the website warning that there would be work going in inside the hotel beginning 12/26. As usual the Marriott hotels came through. the rooms are clean, the towels are fluffy and the beds are super comfortable.

The only downside to this hotel was the buffet breakfast. Although it served many of the same items as the other hotels in this family the quality seemed slightly lower. Also I am a fan of dog friendly hotels; however, it bothered me that a dog was allowed in the dining area and that a child of no more than 10 was put in charge of this dog. No one said anything about the dog being in the eating and actual food area.

I definitely would stay here again.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank h2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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150 reviews from our community

Traveler rating
    71
    57
    14
    3
    5
See reviews for
49
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
cemtral california
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 27, 2013

As a member of the hospitality industry, my biggest criteria is consistency and customer service. The reason why we keep coming back to this Fairfield Inn when we come to California is that they always exceed my expectations! Clean, comfortable, accommodations, along with a very generous complimentary breakfast makes this place a winner every time! A special thank you goes out to the breakfast host,Karen. Everyday, she presented one of the cleanest and most well stocked stations I have ever encountered. And her personality was always sincere and caring, a lovely individual. And then there's Angel who was manning the guest service desk during the morning and early afternoon shifts. This individual epitomizes what customer service is all about! Not one time did she not greet us with a smile and a sincere willingness to help if we needed something. Angel is a wonderful ambassador of the hotel. You were a delight to deal with and thank you for making us feel so welcome! You understand what hospitality is all about! Stay here the next time you're in town. Such a better deal for your dollar instead of paying higher prices in downtown Sacramento.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank dlbrownpg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen M, General Manager at Fairfield Inn & Suites Rancho Cordova, responded to this review, January 2, 2014
Thank you for your review, and your loyalty in returning to the Fairfield Inn & Suites Rancho Cordova. We are very happy to hear that you have experienced a high level of guest satisfaction each time you visit with us, thus being able to fully enjoy your stays when coming into town. Likewise, thank you for acknowledging Karen & Angel as they happily work diligently to provide a high level of service to every guest. We look forward to serving you again in the near future and happily remain at your service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Murieta, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 5, 2013

Clean modern rooms, friendly invitinfg service, great breakfast and great location. Off highway 50 15 minutes to downtown and 8 mintues to Aquatic center. Its a very restful, warm and inviting as you enter the reception area.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank DCE60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 30, 2013

It pains me to give this hotel an average rating, for the room and included breakfast are above average. But there are two items that are not to our liking. First, a minor item, the sink, shower and commode are in one area. I prefer that the sink area is separate from the shower and commode. But the real annoyance is the policy of charging our credit card about $25 more than the cost (including taxes and fees) of the room. We were told that there would be this added charge for the "amenities" and that we would receive a credit on our credit card if we did not use these "amenities". Well, we did not use any "amenities", at least we think we did not, and are now waiting for the credit to show up on our credit card statement. Of course, if they say we used an "amenity", how do we prove we did not. Other hotels just charge for the "amenity" when you use them and they show up when you check out.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Allan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Marino, California
Level Contributor
193 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed November 22, 2013

The refrigerator was silent. The mesh desk chair was nicer than I have at home. I did not have to remake the bed. The covers come way up, almost to the top. Each bed held five pillows. Breakfast was good with waffles.

Room Tip: We asked for and received a room that was not facing the freeway.
See more room tips
  • Stayed November 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank CASanMarino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
135 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed November 13, 2013

Feels like a new hotel, everything is clean and tidy. Breakfast has more selection than other hotels of the same tier. Free parking. Bigs rooms can easily accomodate 4 adults. Close to the Freeway and to the offices I visited.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Noel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California, United States
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed September 15, 2013

Was looking for an affordable place to stay for one night that would accommodate me a my 12 lb dog. Most places in the area clearly state they charge a non-refundable "fee" for pets; but the website for this Fairfield Inn (Marriott) was a little unclear about pet policies and recommended calling the property directly to ask. I did so and the young woman who handled the reservation explained that they did charge a $50 deposit that was refundable if there was no damage or need for extra cleaning.

Upon checking in, I was informed that there is no "deposit" - there is a non-refundable $50 FEE. Had I known this when making the reservation, would have kept on looking. While the front desk staff were polite, they made no offer to bring in a manager to discuss further, simply pulling a notebook off the shelf to demonstrate their policy.

Overall, the condition of the property is tired/old. Clearly, they do not use the "fee" to adequately clean the rooms, as the room had the smell of "wet dog" when first arriving. Seeing other reviews that question the honesty/integrity of how this property is managed has confirmed my experience. Look elsewhere....

  • Stayed September 2013, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank Matt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Rancho Cordova

Property: Fairfield Inn & Suites Rancho Cordova
Address: 10745 Gold Center Dr, Rancho Cordova, CA 95670-6038
Location: United States > California > Rancho Cordova
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Rancho Cordova
#9 Business Hotel in Rancho Cordova
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Rancho Cordova 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Welcome to the Fairfield Inn & Suites Rancho Cordova, a select-service Marriott hotel catering to the needs of leisure and business travelers visiting Rancho Cordova, Sacramento and nearby medical facilities including the Sacramento VA Medical Center, Kaiser Hospital and Mercy San Juan. We are located near office buildings, business parks, recreational and educational sites including CSU Sacramento, Sacramento State Aquatic Center and the Cordova Restaurant & Casino. We are the perfect choice when attending sporting competitions, retreats and family reunions. Be sure to stay with us each year for the Blue Angels Air Show! You will enjoy easy access to these destinations and other points of interest including the grounds of Folsom Lake and the Prairie City State Vehicular Recreation Area when you stay at the Fairfield Inn & Suites Rancho Cordova hotel. Guests at the Fairfield Inn & Suites Rancho Cordova enjoy amenities, services and conveniences including complimentary on-site parking, coffee in the lobby, the fastest wired and wireless Internet service in the area provided by Sure West, and a complimentary deluxe continental breakfast each morning. We are a pet-friendly hotel (fee applies) so you are free to bring the entire family. Our staff is available 24/7 to assist with anything you may need and ensure you have the most enjoyable stay! ... more   less 
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Also Known As:
Fairfield Inn And Suites Rancho Cordova
Fairfield Inn & Suites Rancho Cordova Hotel Rancho Cordova
Fairfield Inn Rancho Cordova
Fairfield Rancho Cordova
Rancho Cordova Fairfield Inn

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