Was looking for an affordable place to stay for one night that would accommodate me a my 12 lb dog. Most places in the area clearly state they charge a non-refundable "fee" for pets; but the website for this Fairfield Inn (Marriott) was a little unclear about pet policies and recommended calling the property directly to ask. I did so and the young woman who handled the reservation explained that they did charge a $50 deposit that was refundable if there was no damage or need for extra cleaning.
Upon checking in, I was informed that there is no "deposit" - there is a non-refundable $50 FEE. Had I known this when making the reservation, would have kept on looking. While the front desk staff were polite, they made no offer to bring in a manager to discuss further, simply pulling a notebook off the shelf to demonstrate their policy.
Overall, the condition of the property is tired/old. Clearly, they do not use the "fee" to adequately clean the rooms, as the room had the smell of "wet dog" when first arriving. Seeing other reviews that question the honesty/integrity of how this property is managed has confirmed my experience. Look elsewhere....
- Official Description (provided by the hotel):
- Welcome to the Fairfield Inn & Suites Rancho Cordova, a select-service Marriott hotel catering to the needs of leisure and business travelers visiting Rancho Cordova, Sacramento and nearby medical facilities including the Sacramento VA Medical Center, Kaiser Hospital and Mercy San Juan. We are located near office buildings, business parks, recreational and educational sites including CSU Sacramento, Sacramento State Aquatic Center and the Cordova Restaurant & Casino. We are the perfect choice when attending sporting competitions, retreats and family reunions. Mather Sports Center is only 2 miles away. Be sure to stay with us each year for the Blue Angels Air Show! You will enjoy easy access to these destinations and other points of interest including the grounds of Folsom Lake and the Prairie City State Vehicular Recreation Area when you stay at the Fairfield Inn & Suites Rancho Cordova hotel. Guests at the Fairfield Inn & Suites Rancho Cordova enjoy amenities, services and conveniences including complimentary on-site parking, coffee in the lobby, the fastest wired and wireless Internet service in the area, and a complimentary deluxe breakfast buffet each morning. We are a pet-friendly hotel (fee applies) so you are free to bring the entire family. Our staff is available 24/7 to assist with anything you may need and ensure you have the most enjoyable stay! ... more less
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- Also Known As:
- Fairfield Inn And Suites Rancho Cordova
- Fairfield Inn & Suites Rancho Cordova Hotel Rancho Cordova
- Fairfield Inn Rancho Cordova
- Fairfield Rancho Cordova
- Rancho Cordova Fairfield Inn