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“Not Clean!”

Ramona Valley Grill
Ranked #48 of 58 Restaurants in Ramona
Restaurant details
Ramona, California
Level Contributor
46 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Not Clean!”
Reviewed May 29, 2014

After the new owner took over from Sizzler there were a few inconsistencies which I attributed to the change over, so we were patient and tried back a few more times.

Consistently the staff does not clean tables off immediately, in fact there are usually dirty tables when we arrive and after eating are still sitting untouched when we leave. Other issues with cleanliness include: debris on floor, staff touching inside food containers and/or setting one salad bar container inside another to carry out to deliver "fresh" food which is now contaminated with whatever was on the bottom of the other container.

The last visit (and final straw as it were), while I was waiting for the rest of my party to arrive I viewed a customer coughing all over the counter, his hands/arms, and putting his hands in his pants... then he went over to the salad bar and started touching everything. No one did anything at all to ask him to please cover his mouth, wash his hands before touching the food, or at least replacing and washing anything he had touched. I know I don't want some dude's sweaty, butt hands touching my salad. With a salad bar the restaurant has to be very carful about contamination and cleanliness.

Needless to say I left and told our group we were going to have to go elsewhere for dinner, which they definitely agreed with. I thought I would try and call and inform the owner, in an attempt to allow them the opportunity to make proper changes, but the phone rang 25 times and no one picked up at all. There were at least 4 staff there at the time that I saw myself and only 2 customers (including gross guy), so there is no reason for ignoring a call. There wasn't even a voice mail where I could leave a message.

This place fails completely and none of us will be going back. I would avoid it too, if you don't want to pick up some disease.

So sad because Ramona really needs more good places to eat.

Visited May 2014
Helpful?
Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 reviews from our community

Visitor rating
    3
    4
    2
    1
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
San Diego County
Level Contributor
43 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Not one of our favorites”
Reviewed April 15, 2014

We have been here many times, both when it was the Sizzler and after the change to RVG. The portion sizes got smaller and food consistency is only so-so now. The salad bar is about the same, and still my wife's favorite, although the dressings on occasion seemed to be water down and thin. Staff are friendly and efficient and restaurant has always been clean and even the salad bar kept up. We look for fresh lettuce, which is often not the case at many salad bars, and this one is average to above average.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Remington, Indiana
Level Contributor
149 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“A great place for a nice meal”
Reviewed February 23, 2014

We stopped here on a Saturday night with a group of Four couples and we had an entrée with the soup and salad bar. The food was fresh it was very delicious the service was great and we enjoyed ourselves very much.

We heartily recommend this restaurant to anyone that is in this area for any reason. It appears that it has changed ownership has been renovated and it certainly was a nice dining experience.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Countryman36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramona, California
1 review
“No Stars”
Reviewed January 25, 2014

running out of food on New Years day ( Rips; Steak) is not acceptable in my opinion.
The owner advertised that he discontinued the Sizzler Franchise because he wants to do more of his own menus. I'm a 30 year plus Ramona Resident and never had the Sizzler run out of any food I ordered. Ramona Valley Grill? with no Steaks and Rips? On New Year?
LOL.

Visited January 2014
Helpful?
Thank Marcus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandpoint, Idaho
Level Contributor
28 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great Salad Bar”
Reviewed January 8, 2014

This was a Sizzler and they kept it almost the same. Great price, neat and clean, fresh food, friendly servers. Love the salad bar...

Visited January 2014
Helpful?
Thank tenkrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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