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“A little disappointing”
Review of The Bull Inn

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The Bull Inn
Ranked #1 of 2 Hotels in Barton Mills
Reviewed October 23, 2013

Went to the Bull for an evening meal. Everything here was ok, not great, just ok, staff were average and if you're going to charge £18 for a burger and chips it has to be a really good burger and chips - sadly this wasn't :(

  • Stayed: September 2013, traveled with family
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2  Thank wednesday7pm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldeBullInn, Owner at The Bull Inn, responded to this reviewResponded October 26, 2013

Many thanks for taking the time to write your review, I'm disappointed that you didn't discuss this with us at the time, all we would like on every occasion is for our customers to leave satisfied and happy. The burger you selected was a fillet steak burger from our specials menu hence the higher charge than our normal steak burger and of course if this was not to your taste then we could of easily resolved this issue with an alternative dish. Additionally if you have time to drop us an email direct regarding why you felt the service was average? We strive to exceed expectations on this area on every occasion and constructive feedback is always beneficial to any business. Once again thanks for taking the time to submit a review and we hope to hear back from you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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225 - 231 of 477 reviews

Reviewed October 5, 2013

The staff is what really made our stay wonderful. Not only were they very friendly but they went out of their way to suggest sightseeing opportunities in the area. We felt like family by the end of our week of vacation. We also liked the quirky décor and the excellent food and drinks.

  • Stayed: September 2013, traveled as a couple
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Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

A little disappointed by this hotel given a lot of the previous reviews. In essence a great website which sadly is not met in reality. The hotel was a lovely 16th building which sadly felt cold and with little atmosphere. I expected to receive a warm welcome and good service but on checkout was waiting to be asked if all had been satisfactory but as we had already paid cash obviously this was not important.

The positives... a very comfortable bed and nice decor in rooms. The finish was poor with peeling paint and some cheap fittings. The bathroom ceramic fittings were fab but the taps were the most frustrating and useless ever. Also no hot water at 10.30am for shower.

We had prebooked lunch but decided not to stay. Could be a slick business but a way to go yet and definitely not worth the price we paid. In essence better professionalism and in need of a few special touches.

  • Stayed: September 2013
    • Value
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2  Thank Dottiest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

Finally, a local pub with lovely hot food!

We came for an evening meal whilst my partners mum was visiting and it was fantastic.
The staff are very friendly and attentive and the food was tasty and hot (we've had a few experiences lately at other eating establishments where food has come to us warm,yuk).

We will most definitely be eating here again, fantastic.

Stayed: September 2013, traveled with family
Thank Fitness4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

My husband and I stayed here for one night when visiting a wedding near by, We had previously eaten at The Bull Inn and the food had always been amazing, and this visit was the same. I especially enjoyed the breakfast. The room we stayed in was very comfortable and stylish. King size bed and super comfy. We stayed in the aubergine room and the en suite had little blue lights around the bath which was a nice little touch. There is ample parking and is a five minute drive from Mildenhall town. Although the hotel is quite close to the main room we heard no cars. nice and quiet. We were really pleased with our stay at The Bull Inn.

  • Stayed: September 2013, traveled as a couple
    • Value
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Thank vickyandsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2013

Absolutely amazing!!! The grill menu was to die for, so many different steaks to choose from. The first night I had ribeye, it was very high quality and cooked to perfection! The next night I had the scallops to start, best I had EVER had and T-bone steak, Cajun butter, amazing chips and the biggest onion rings you've seen in your life! The owners were so chatty and friendly, especially Wayne who was an absolute delight to talk with. I will be back, thank you for an amazing stay!

Stayed: September 2013, traveled with friends
Thank Sarahmcd1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013

Hubby and I stayed overnight last night and I have to say I was pleasantly surprised. We stayed in room 1 and it was beautiful. Very comfy bed, beautiful bathroom with a hot pink ceiling. :) The food was great and well priced. The only reason I didn't give it a 5 is because the floor in room 1 was on a slope which I suspect is due to the building being so old. Otherwise, I will definitely stay again and visit the resturant for yummy food. Enjoy. :)

Stayed: September 2013, traveled as a couple
Thank Kiki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Bull Inn

Address: The Street, Barton Mills, Mildenhall IP28 6AA, England
Location: United Kingdom > England > East Anglia > Suffolk > Mildenhall > Barton Mills
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 2 Hotels in Barton Mills
Price Range: $115 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bull Inn 5*
Number of rooms: 15
Official Description (provided by the hotel):
The Bull Inn is not a B&B, it’s not hotel, but it is an award-winning boutique and quirky modern day coaching Inn, located near Mildenhall, Bury St Edmunds and Newmarket in the picturesque county of Suffolk. The Inn and its dedicated owners simply radiate character, style and an eccentric passion, which is simply infectious to all those who visit. Think funky and fresh within an amazing 500 year old coaching inn. The owners have created 15 individually designed boutique bedrooms, a 1 AA Rosette Restaurant, cosy pub with great wines, real ales and an open log fire for those cold winter evenings. There is also a fantastic courtyard to while away many a summer's day with family and friends. Improvement and refurbishment never ends at The Bull, with the passionate owners always seeking and trying new, exciting and sometimes crazy ideas! The Bull has a whole wall of accolades to boast including "Best Small Hotel in Suffolk," "Best Freehouse in East Anglia" and "Best Sunday Lunch" to mention a few and the whole business simply oozes character and a unique charm created by the hands-on owners. The team work hard to host events throughout the year, from live music nights, murder mystery dinners, charity evenings, themed Christmas parties and lunches with Santa. This unique destination inn is located in the picturesque village of Barton Mills, just 2 miles from Mildenhall. Barton Mills is just on the edge of Thetford Forest with the towns of Bury St Edmunds, Ely, Cambridge and Newmarket all within a short drive. ... more   less 
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Also Known As:
The Olde Bull Hotel Barton Mills

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