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“Thank You Fabiola”

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Hilltop Suites Hotel
Ranked #5 of 14 Hotels in Pomona
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Thank You Fabiola”
Reviewed January 6, 2012

My family stayed at the Shilo Inn Suites/Hilltop over christmas 2011 and it was a wonderful experience, a very special thank you to FABIOLA for making sure our accommodations were secure and for making sure my family and I had a great holiday, five star all the way :) Happy New Year from the Anderson Family............

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank Jason A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

Traveler rating
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    10
    7
    27
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21
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Claremont, California
1 review
Reviewed October 29, 2011

I made my reservations over the phone and that's were the good service began! I was warmly greeted and the check in process was smooth. My room was weel groomed and spacious. My wife was very impressed with the cleanliness of the room especially the bathroom. Definitely a value. J.J. Mairers, with his professionalism and warmth, confirms our return...even if it's just to break the monotony of every day life!

  • Stayed October 2011, traveled as a couple
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    • Location
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Helpful?
Thank gforce222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lemoore, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 21, 2011

We traveled to visit relatives. We enjoyed our stay at Shilo Inn Suites Hilltop and will definately return. My wife used to live in southern Calif and had always admired the Shilo Hilltop as she drove by. We were definately not disappointed with our stay. Shilo Hilltop is comfortable, pleasant, quiet, reasonably priced and great location. Can't wait to visit again.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
2 reviews
Reviewed August 26, 2011

The service that we received during our stay at the Shilo Inn was incredible. The room that we were in was big and roomy, included a kitchen which was very convenient, as well as a dining room table, this made us feel more at home. The stay also included a complimentary breakfast served every morning, making it easier to get the day started. The overall stay at Shilo Inn was great!

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
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Helpful?
Thank jence2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 6, 2011

I have stayed at the Shilo Inn Suites Pomona HIlltop literally dozens of times over the past five years, often for many days at a time. The hotel is comfortable, pleasant, quiet, reasonably priced and has a great location -- and it has a microwave and fridge in all rooms, so you can make snacks for yourselves. There's a free breakfast, too.
The staff makes the stay really worthwhile and they are one of the reasons I always return! The staff always super-friendly, helpful and professional - They will bend over backwards to give me what I need. In particular, Tiffany, Veronica and Lucretia are super-helpful and pleasant.

  • Stayed August 2011, traveled on business
    • Value
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Helpful?
1 Thank Picky_About_Hotels8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
165 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed March 30, 2011

I stay here often for business. The Hotel is showing its age, but my rooms are still clean and nice. The price is reasonable for a suite style room. The hotel is near the industrial area which is convenient for me, but for a family, there's not much in the area.

Microwave, fridge, sink, etc.
Work area is quite small for business activities.
I always get a good nights sleep.

I'm disappointed, however with the breakfast. They used to have an excellant buffet, but now you order from the menu. It's still free, but not like it used to be.

  • Stayed March 2011, traveled on business
    • Value
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Helpful?
Thank JimDavisHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
1 review
Reviewed March 16, 2011

We stayed here for the Drag Races, The free breakfast was gross, Our room was gross, we found a pair of black panties next to the nitestand they were black and so was the bed skirt, the shower had a leak that made the bathroom floor slipery and it caused me to fall back into the tub I hit my head on thesoap holder knocked myself out my husband had to break the door open and rush me to the ER to get staples in my head, Then the owner took my statement he seemed to be more concerned if I was going to sue him or not because he didn't even ask me if I was okay ! Then he asked me not once but twice if the ER took Labs from me ( to see if I had been drinking) ( who doesn't have a few drinks on vacation) They tried to charge us for the rooms and add on an extra $350 for smokeing charges, WE DON'T EVEN SMOKE !!! This place is N-A-S-T-Y do not stay here !!!!!

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank TSolzano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilltop Suites Hotel

Property: Hilltop Suites Hotel
Address: 3101 W Temple Avenue, Pomona, CA 91768-3241 (Formerly Shilo Inn Suites Hotel Pomona Hilltop)
Location: United States > California > Pomona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Pomona
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hilltop Suites Hotel 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
This deluxe full-service hotel features a fine dining restaurant & lounge with a view of the San Gabriel Mountains and valley. Each guestroom is fully equipped with a microwave, refrigerator, coffee maker, wet bar, ironing unit, three televisions, first-run movies and entertainment and four telephones with two separate lines including data port and hold feature. Free amenities include full breakfast, high speed internet access, fresh coffee, fruit and popcorn in the lobby, local calls, USA Today newspaper and Ontario Airport shuttle. ... more   less 
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Also Known As:
Shilo Inn Pomona
Pomona Shilo Inn

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