We made the mistake of not getting an online tour VERY WELL in advance, so no tour for us. I wouldn't go if you are dead set on seeing cheese be made. There isn't a lot to see, and they weren't making any cheese when we visited.
You can, however, taste all the cheeses. Make sure you ask, they won't freely offer that up :) We were in and out in less than 20 minutes.
We bought a smaple pack, great deal, for our picnic lunch at the Point Reyes Seashore. Delicious.
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