I am writing this to communicate with the hotel manager about a couple of issues. Overall this is a fairly typical Residence Inn. Our room no 235 was nice enough but when we tried to make ice from the fridge it did not work. Because every room has a fridge they do not have ice machines in the buildings. I called the front desk and they implied the icemaker was just slow. They offered to give us ice from the kitchen so we had to take a pot down to get ice. On the way down I passed another person bringing a pot of ice from the kitchen. Hmmm! Anway for the 2 days we were there the fridge did not make any ice so it needs to be fixed.
My second comment is regarding the breakfast which as others have written is fairly typical of this genre of hotels.I would recommend that you get another waffle maker because one is not enough when it takes 4-5 minutes to do a cycle and you have six people lining up to get a waffle. Most of the other hotel brands I stayed with have 2 waffle makers.
- Official Description (provided by the hotel):
- The modern Residence Inn Pleasanton Hotel is unique for the Tri-Valley area, blending stylish luxuries like granite countertops & 37 inch HD plasma TVs with the comfort you expect from the hotel that perfected the extended stay. Residence Inn by Marriott Pleasanton is walking distance to Stoneridge Mall and BART. Just a short drive to Hacienda Business Park . Adjacent to I-580 & I-680, we're the perfect base for excursions to popular Livermore Valley Wineries, Camp Parks Reserve, and Alameda County Fairgrounds. Do not leave any of the family behind as we are a pet-friendly hotel. In your urban designed suite, relax in separate living & sleeping areas or cook a meal in the fully equipped kitchen. For work, a large desk with complimentary high-speed internet is standard. Start your day with our complimentary full hot breakfast buffet served daily, & evening Social Hour (Monday through Wednesday) to provide you a light meal with beer, wine and soda. We also host a weekly BBQ. ... more less
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- Also Known As:
- Residence Inn Pleasanton Hotel Pleasanton
- Pleasanton Residence Inn