Staff and AV supports are the best I have ever worked with. Very professional, flexible, and friendly. I will definitely hold future events at this location. The buffet lunch is very delicious and the arrangement was prepared well as we don't have to stay in line for too long with 200+ participants.
A week stay while visiting relatives. Front desk staff were excellent. Chris & Stacey went above & beyond in helping me on various occasions. As a HHonors member for many years, I have stayed in many Hiltons in the United States & abroad.....this is one of the best.
Hotel staff are friendly, happy, and always willing to help. The rooms are clean and fresh. Although not fancy it is perfectly comfortable and homey. It did seem a bit out of the way is you need Uber, taking around 20 minutes to confirm a ride.
Lots of highway noise. It’s a nice hotel and rooms were spacious and updated. I was in a room that had a handicap accessible bathroom which normally isn’t a problem, but the only plug for hairdryer or curling iron was across from the sink. It’s a sizable bathroom and that just didn’t work for me. There are limited plugs in general in the room.
An okay hotel and because of the SUPER perk of fitness club I chose to overlook the dingy rooms - I could hear conversations / movement in the next room; however, the unhelpful front desk staff is the reason I would not recommend this hotel. Every request was reluctantly met and or a funky attitude for instance, most Hilton Hotels have microwaves ( or are available on request ) well, not at this Double Tree - that particular service/perk comes at a cost of $25; I went through an inquisition just to pick up a package despite providing my key card and credit card info; a bottle of water is a perk afforded HH members but at this location it comes with a rude reminder that the perk is ONLY available on day 1.....I could go on. Needless to say this has been a horrible experience and the 1st class fitness club elevated the review to poor. ps. I asked to speak to the general manager and was referred to someone else and not the gm. YAP definitely do not recommend.
