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My room was just okay. The first one I was in - I could hear a very loud conversation going on outside, at midnight. The second one that they moved me to (seemed like they were out of rooms, but ended up finding one for me - thank goodness) was hot. By that time, all I wanted to do was sleep, so I stayed. I was very happy that it was clean and the beds were comfortable. It was unfortunate that the breakfast was not free.
Date of stay: September 2017
Trip type: Traveled on business
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plepcds, Manager at DoubleTree By Hilton Hotel Pleasanton At The Club, responded to this review
Responded Oct 26, 2017
I am sorry to hear that you had to switch rooms due to the noise. It is difficult, especially on sold out nights to find rooms to move guests but I am glad that we were able to find you another room. We always like to hear from our guests, including areas of improvement. Thank you for your time in doing and review and we hope to see you sometime in the future.
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All reviews double tree bay club great gym warm cookies breakfast buffet nice hotel great stay front desk staff freeway wedding california refrigerator
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My stay here was excellent. I wanted to stay in bed forever because they were so comfortable.Everything was clean. The service was great and the cookie was so good.The location was easy to find and lots of shopping near by.
Date of stay: October 2017
Trip type: Traveled with family
Value
Location
Sleep Quality
Rooms
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plepcds, Manager at DoubleTree By Hilton Hotel Pleasanton At The Club, responded to this reviewResponded October 26, 2017
I am glad to hear that you had an excellent stay with us. It is always encouraging to receive such wonderful words from our guests. Thank you again for you time and we hope to see you again.
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We are loyal Hilton Honors members and have stayed at this hotel several times. The staff is always courteous and professional, and rooms appointed well and clean. It is next to a Club Sport Fitness Center and a definite bonus. The one flaw is the nearby freeway - it makes it very noisy for rooms on that side or when sitting outside. Other than the freeway noise nothing negative to add.
Room tip: Non freeway side is the best!!!
Date of stay: October 2017
Trip type: Traveled on business
Value
Rooms
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
plepcds, Manager at DoubleTree By Hilton Hotel Pleasanton At The Club, responded to this reviewResponded October 5, 2017
Thank you for your loyalty to the Hotel and the Brand. It is always nice to hear back from our guests regarding their stays. Thank you again for your time in doing the review and we hope to see you sometime in the near future.
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The Hilton by the club has nice rooms, good place for business meetings, and a great place to go the workout because it is connected to a fitness club. It is great to get a nice night of rest and workout for free in a great atmosphere right next door. The price is affordable too.
Date of stay: September 2017
Trip type: Traveled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
plepcds, Manager at DoubleTree By Hilton Hotel Pleasanton At The Club, responded to this reviewResponded October 5, 2017
Thank you so much for your time in doing a review of your stay with us and we hope to see you again in the near future.
Report response as inappropriateThank you. We appreciate your input.
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If you want to hold a class reunion, family reunion and have a wonderful time and overnight stay, this is the place. The staff and facilities are excellent. The pricing of the stay was exceptional to today's values.
Date of stay: September 2017
Trip type: Traveled with friends
Value
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Cleanliness
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plepcds, Manager at DoubleTree By Hilton Hotel Pleasanton At The Club, responded to this reviewResponded October 5, 2017
Thank you so much for your wonderful words regarding your recent experience with us. It is very encouraging to get such positive feedback from our valued guests.
Report response as inappropriateThank you. We appreciate your input.
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This is Best hotel in the area Good value for cost of rooms Great pool and Free Breakfast was one of the best that I have had in a Breakfast that is included in cost of room Location is only 2 minutes from either the 580 or 680 freeway
Date of stay: September 2017
Trip type: Traveled as a couple
Value
Location
Sleep Quality
Rooms
Cleanliness
Service
Review collected in partnership with DoubleTree by Hilton
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
plepcds, Manager at DoubleTree By Hilton Hotel Pleasanton At The Club, responded to this reviewResponded October 5, 2017
Thank you for your time in doing a review of your recent stay with us. I am glad to hear that you had a wonderful stay. Thank you again and we hope to see you sometime in the near future.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.