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Reviewed September 19, 2017

If you want to hold a class reunion, family reunion and have a wonderful time and overnight stay, this is the place. The staff and facilities are excellent. The pricing of the stay was exceptional to today's values.

Date of stay: September 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank robertdZ5175HF
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
plepcds, Manager at DoubleTree by Hilton Hotel Pleasanton at the Club, responded to this reviewResponded October 5, 2017

Thank you so much for your wonderful words regarding your recent experience with us. It is very encouraging to get such positive feedback from our valued guests.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2017

This is Best hotel in the area
Good value for cost of rooms
Great pool and Free Breakfast was one of the best that I have had in a Breakfast that is included in cost of room
Location is only 2 minutes from either the 580 or 680 freeway

Date of stay: September 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Keith F F
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
plepcds, Manager at DoubleTree by Hilton Hotel Pleasanton at the Club, responded to this reviewResponded October 5, 2017

Thank you for your time in doing a review of your recent stay with us. I am glad to hear that you had a wonderful stay. Thank you again and we hope to see you sometime in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2017

My group, San Francisco Scottish Fiddlers is a large unruly orchestra. The hotel staff takes it in stride and is wonderful to us. The bar and restaurant are terrific. I had the Clam Chowder and the Popcorn Shrimp twice, and I usually do not like chowder!

Date of stay: September 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Janette D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2017

I expect good service and comfortable accommodations at any Hilton brand hotel. This Double Tree lives up to the high Hilton Standards. The Front Desk and Sales Staff Members were excellent professional employees. The meeting rooms and sleeping rooms are clean and comfortable with good sound-proofing. All employees demonstrated a positive, customer service attitude. Overall: Excellent!

Date of stay: September 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
2  Thank Dennis J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
plepcds, Manager at DoubleTree by Hilton Hotel Pleasanton at the Club, responded to this reviewResponded October 26, 2017

Thank you so much your excellent review of your recent visit with to the DoubleTree by Hilton Pleasanton. I am glad to hear that such positive comments for the property and the Team. Thank you again for your time in doing this review and hope to see you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2017

I was kicked out of my room with my family at 2:30pm because we were being loud. The "director" responded with "if you reserved it far enough ahead we could have accommodated you."

I replied with "sorry sir, but I'm getting married tomorrow and my family is coming to my room just to say hi. I have had 15 rooms blocked for 6 months now. So where is the accommodation?"

He says "I didn't come up here to accommodate you, I came up here to tell you that you need to get everyone out of your room."

Then proceeded to tell me that I need to get everyone out right now. So I have to go in and tell all my family (relatives from all over the US) that came for MY WEDDING to get out of my room because we weren't accommodated.

Not to mention the bar service was completely disrespectful to my entire group but we will save that story for another review.

Date of stay: September 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank U5984RLryand
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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