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Very accommodating Hotel staff. Live the remodel of the dining room and bar. The only drawback was the internet service wasn't great. We were there for the Good Guys West Coast Nationals . A huge crowd that the staff handled very well.
Date of stay: August 2017
Trip type: Traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
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plepcds, Manager at DoubleTree By Hilton Hotel Pleasanton At The Club, responded to this review
Responded Sep 25, 2017
Thank you so much for this wonderful review of your recent stay with us. I am glad to hear that you liked the updated with made to our Restaurant and Lounge Area. Thank you once again and we hope to see you again.
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All reviews double tree bay club great gym warm cookies breakfast buffet nice hotel great stay front desk staff freeway wedding california refrigerator
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Great location and convenient to get to many points of interest in the area. Clean, quiet and hassle free. Would definitely stay here again. Staff was friendly and the room was very nice and comfortable.
Date of stay: August 2017
Trip type: Traveled on business
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plepcds, Manager at DoubleTree By Hilton Hotel Pleasanton At The Club, responded to this reviewResponded September 25, 2017
Thank you for choosing us for your stay and for the wonderful review of your recent stay. We would love to see you sometime in the near future.
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A really enjoyed my last stay there, is a really good option in the area the room is good enough and clean, the service of all staff is excelent thanks to all of them is place where I would like to come back in future.
Date of stay: August 2017
Trip type: Traveled on business
Value
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Review collected in partnership with DoubleTree by Hilton
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plepcds, Manager at DoubleTree By Hilton Hotel Pleasanton At The Club, responded to this reviewResponded September 25, 2017
Thank you for your time in doing a review of your recent stay with us. I am glad to hear that you had an enjoyable stay with us. Thank you again for choosing us for your stay and we hope to see your again in the near future.
Report response as inappropriateThank you. We appreciate your input.
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Diamond reviewer. Great stay, check-in was great, honors benefits nice and clean as was my spacious room. Late night food was a positive for me this trip and the breakfast area made a spot for several of us to sit for three hours preparing for an important meeting. Great hotel, will be back.
Date of stay: August 2017
Trip type: Traveled on business
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This was the worst trip ever at the Doubletree Hilton Pleasanton. The luggage carts were locked up. New staff afraid to get an answer to question. Maintaince at 9:30pm. Restaurant closed most the time.
Date of stay: August 2017
Trip type: Traveled with friends
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Stayed at this hotel for 1 week in mid Aug . Staff friendly and rooms tidy and maintained.unfortunately the hotel was going under a refurbishment for the restaurant and bar upgrade. It would have been nice to have been advised before travelling. As I left the upgrade was nearing completion and looked great. Nice hotel and would use again.
Date of stay: August 2017
Trip type: Traveled on business
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