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“A Gem”
Review of The Rose Hotel

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The Rose Hotel
Ranked #2 of 14 Hotels in Pleasanton
Certificate of Excellence
Reviewed July 15, 2011

NYC would easily pay $5-700 for a room like this and not get service this good. Rooms fabulously appointed with a hint of patina all solid wood furniture and construction. Bathrooms are very well appointed. They even supply candles. Great happy hour in the comfortable lobby. Breakfast buffet is more than ample. Lots of restaurants within walking distance.

  • Stayed: July 2011, traveled on business
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Thank Totality01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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162 - 168 of 201 reviews

Reviewed June 13, 2011

We stayed at The Rose Hotel during a recent trip to California for college visits for my daughter. While Pleasanton is quite a distance from the Bay Area in traffic, it's nice to stay in a place that feels a little smaller and less busy. The beautifully appointed hotel provided cookies each evening as well as other treats scattered around the lobby. The ladies at the desk were beyond helpful providing us with directions, menus and restaurant recommendations, and friendly service. The morning we left we needed to be at the Oakland airport by 5:00 am and were going to miss out on eating Breakfast, but the woman at the desk kindly made sure we had more than enough to eat, not wanting us to leave hungry. At the top of the elevator the hotel had a basket of fresh fruit as well as granola bars. Their small exercise room was lovely with televisions for all of the treadmills and ellipticals. Our room was fantastic and included French press coffee as well as a huge selection of tea. Each evening the hotel provided a turn down service complete with chocolates. Service and attention to detail are the stars at The Rose and they provide five star service and accommodations without the feeling of a huge impersonal luxury resort. I sure didn't want to leave and would go back in a heartbeat.

  • Stayed: March 2011, traveled with family
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Thank travelqueen49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2011

I often stay here for work and love it every time. The staff is very friendly and accommodating, the rooms are huge and are very clean and comfortable, bathrooms are very nice, amenities are amazing. I don't have one complaint about this hotel. I have never had a bad experience here.

  • Stayed: February 2011, traveled on business
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Thank ggcalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2011

My daughter and I stayed at The Rose Hotel for several days while in Pleasanton. We were there to look for an apartment for my daughter who will be starting a job in June in the Pleasanton area. We arrived very late but were greeted warmly with a speedy check-in and a quick reminder about their breakfast served in the lobby in the morning.
Our room was a double and it was huge! The beds were very comfortable: not too hard and not too soft. The linens on the beds felt wonderful after a long flight from the east coast. The bathroom is also huge and well appointed with nice toiletries, towels, and a hair dryer.
The next morning we helped ourselves to a spectacular breakfast buffet that featured fresh fruit, pastries, smoked, chilled salmon, assorted breakfast cereals and yogurts, and also juices, teas, and coffees. It was delicious and the eating area was very pleasant with some tables and chairs, as well as some couches and chairs set up around the lobby.
When we returned from apartment hunting in the late afternoon, the same area that had been used as breakfast was now set up as a bar and we had a few drinks and really enjoyed learning more about the area from the bartender.
The Rose Hotel is a very small, nice hotel situated right in downtown Pleasanton. There are many shops, boutiques, and interesting restaurants nearby. I would definitely stay there again, especially when I return to visit my daughter after she has moved!

  • Stayed: April 2011
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Thank lchandler4285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2011

My wife and I have stayed at the Rose several times and it is a beautiful hotel. In November 2010, we had planned another stay and I changed our reservations, which caused me to forget our actual arrival date. I called to cancel our reservation thinking I was two days before the check-in room date. I was wrong and made the cancelation call one day before our arrival date. While I take full responsibility, I was very surprised that the Management at the Rose hotel did not offer to work with us as to being charged the penalty of one night stay, which was $282.82. Management’s remark over the phone was “it’s a business and the policy in 48 hours cancellation”. Ok, I get it and I understand the written policy, but I do not under the Rose business practices. I have traveled the world and have stay at many Hotels more than once. Repeat customers are the core to any business. We were repeat customers at the Rose and had planned to stay at this property when visiting family in Pleasanton. I was frustrated with the Rose management for not taking into account that we are repeat customers. It appears the Rose Hotel is only interested in profits and not customer service. Since nothing was offered to help us with the one night penalty charge and of the rude behavior of Rose’s Management, we will never stay at this property again and will not recommend this property to business associates, friends and family. We will stay at another Hotel in Pleasanton where the management respects repeat customers and understands the fundamentals in basic business practices where it’s extremely important to retain satisfied repeat customers.

Stayed: November 2010, traveled as a couple
10  Thank Allen5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2011

We've stayed at the Rose several times but each time I can only think, it's the nicest hotel we've ever stayed in. The hotel and rooms are immaculately clean and well organized. It seems the management has been making lists of what a traveler might need, because it's all right there, from the fruit bowls in the hall, free for the taking to the Swiss chocolate on the pillow at night, the slippers by the bed to the free wifi (I so hate paying extra for wifi when I stay in a nice hotel). Breakfast is fresh and healthy. The coffee is exceptional. Free attached indoor parking. The staff are all extremely friendly. We always look forward to staying at The Rose.

  • Stayed: January 2011, traveled as a couple
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Thank MoxNix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2010

We love this hotel! Our first stay was five or six years ago and we have been coming back at least twice a year ever since for our "getaway weekends". Why do we return? Let me count the ways......sumptuous rooms, wonderful beds with high-end linens, mattresses and pillows.. chocolates..spiral notebooks...bottled water...fresh flowers...thick towels...jacuzzi tubs...large marble bathrooms with large showers and great shower heads.....large pours at the bar...fresh fruits/bagels/lox for breakfasts..attentive staff and last but not least, a wonderful General Manager who really knows how to treat her guests!

  • Stayed: October 2010, traveled as a couple
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1  Thank Margie313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Rose Hotel

Address: 807 Main St, Pleasanton, CA 94566-6070
Phone Number:
Location: United States > California > Tri-Valley > Pleasanton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Pleasanton
#1 Romantic Hotel in Pleasanton
#2 Family Hotel in Pleasanton
Price Range: $282 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Rose Hotel 4.5*
Number of rooms: 34
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Also Known As:
Rose Hotel Pleasanton

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