The level of hospitality here is consistently high. We should know because we lived here for almost 8 months. Marlene, the general manager; John, the sales manager; and the friendly, capable staff, made my family feel like a part of theirs. Front desk, food service, housekeeping, engineering all wonderful folks! One evening last month, Marlene could be found sporting an apron and serving up meal orders to guests from the bar menu she had personally prepared. It demonstrated a refreshing and remarkable level of engagement you don't often see from management in the industry. Her staff shows the same level of commitment.
The property itself is perfect for families as it is the only Hyatt House in the Tri-Valley that offers two-bedroom suites as well as a sport court and fire pit. Those staying on business will find the 680 and 580 Freeways within easy reach as well as the sprawling corporate campuses of Pleasanton and San Ramon.
The only small negative is the wifi. Its good for checking mail but not much else. It's too slow for streaming content and really slows down in the evening time when everyone is on. So, BYOB (Bring your own bandwidth). Other than that, a great place to live for a while.
Special thanks to Miss Gigi for engaging our little one, Mr Hector for the great meal service, and Miss Juana in housekeeping for the special attention to our little one's stuffed animals.
- Official Description (provided by the hotel):
- Hyatt Summerfield Suites is now HYATT house™. Located in the Hacienda Business Park and only 25 minutes from Oakland International Airport, the HYATT house™ Pleasanton hotel offers travelers access to popular local destinations that include Alameda County Fairgrounds, Mt. Diablo State Park and the Livermore-area wineries. This Pleasanton hotel is also an excellent option for business travelers, as it is centrally located to the corporate offices for Sybase, Oracle, Clorox and Roche. For college students and their guests, the hotel is convenient to the Las Positas College and Diablo Valley College. ... more less
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- Also Known As:
- Hyatt Summerfield Suites Pleasanton Hotel Pleasanton
- Summerfield Suites Pleasanton
- Hyatt Pleasanton
- Pleasanton Hyatt
- Pleasanton Summerfield Suites