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“Comfortable in a Quiet Part of Town” 4 of 5 stars
Review of Pleasanton Marriott

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Pleasanton Marriott
Ranked #5 of 14 Hotels in Pleasanton
Certificate of Excellence
Colorado
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Comfortable in a Quiet Part of Town”
4 of 5 stars Reviewed June 17, 2014

Easy access to business, freeways, restaurants and the charming downtown. Comfortable and clean rooms, very friend staff. Surprisingly quiet part of town as it is situated in the light industrial area of Pleasanton. Stay here, feel safe and welcome.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank maunamama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, June 23, 2014
It was great to have had you here and we thank you for your wonderful comments. We are located near many Tri-Valley attractions, businesses, restaurants, shopping and more. We are glad you enjoyed our central location and we look forward to welcoming you back to the Marriott Pleasanton again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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269 reviews from our community

Traveler rating
    97
    113
    34
    12
    13
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
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English first
Austin, Texas
Level Contributor
143 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed June 17, 2014 via mobile

Lots of remodeling going on. Lobby area all closed off. Hallway to my room had rugs over the carpet held down by duck tape. Hotel needs this remodel as it is so old looking. Pool area is delightful. Outdoor fire pit and nice seating areas. Great location for business. Once remodel is completed this should be up to Marriott standards.

Stayed June 2014, traveled on business
Helpful?
Thank rxman502001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, June 23, 2014
We appreciate you taking the time to share your experiences. It is great that you had the chance to enjoy our pool and outdoor fire pit area during your visit. We are currently in the process of renovating our property to ensure a more comfortable stay for all of our guests and we sincerely regret any inconvenience you may have experienced. We hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
165 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 17, 2014

The upgrades are very nice. I've stayed here before but the changes made the difference in my experience this time. The new palate is warm and inviting and the modern look is very nice. Every staff member that I encountered was extremely nice, friendly and helpful. The Concierge Lounge was a nice respite during my stay and offered a lot amenities and choices. The room was very nice and made relaxing easy. I dined at restaurants in the area, walked a couple of miles each day and I had everything that I needed for a great stay. Love the location as it is central to all of the places that I usually venture to when visiting the BA. The only downside was the AC was very noisy in my room on the 6th floor.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sworrels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, June 23, 2014
It was a pleasure to welcome you back to the Marriott Pleasanton. We are delighted you had the opportunity to return so we could provide you with the experience you expect from the Marriott Brand of hotels. We are located near many area attractions and just a few miles from downtown Pleasanton where you can enjoy shopping, attractions, dining and more. Thank you for letting us know about your air conditioner. I will have our maintenance team look into and address any concerns. Thank you and we hope you have the chance to visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mercer Island, Washington
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 16, 2014

The only thing to recommend about this property is the staff, which is key. All staff encountered, Front Desk, Concierge Lounge, wait persons, and house keeping, were extremely friendly and anxious to assist. Some small problems with the room, but Anthony at the front desk took care of them promptly and cheerfully. Clearly standards are set and met. The facility itself, badly needs an upgrade which it appears it is getting. The Concierge Lounge is a disappointment but the lady staffing it is quite nice.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Carvel Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, June 30, 2014
Thank you so much for your wonderful comments regarding our team. I look forward to sharing your feedback with them. We are currently in the process of upgrades throughout our property to ensure a more comfortable stay for all of our guests. We regret we did not meet your expectations on every level, however, we hope to have the chance to welcome you back so we may win you over completely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 6, 2014

Hotel was clean, quiet and in a great location.

The only issue I had was there was no fridge in the room and when it did show up it didn't work.

It's nice that it's right across the street from the mall.

The Internet was free which was also nice!

  • Stayed June 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Nose94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, June 11, 2014
Your kind comments regarding your visit are appreciated. We do regret that we missed the mark on ensuring every aspect of your stay was as you anticipated and we thank you for bringing these points to our attention. We are happy you have a great time here and we look forward to welcoming you back to the Marriott Pleasanton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
687 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
3 of 5 stars Reviewed June 2, 2014

Had a great stay in this typical marriott. Excellent service. Rooms were large and beds comfortable. We were on a floor yet to be updated so a little out of date. But no issues really.

A little out of town, maybe 10 mins drive. Plenty of parking.

Quite good value. B'fast buffet was good. Plenty of healthy options.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank sbspeedo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, June 11, 2014
We are happy you were able to enjoy your stay at the Marriott Pleasanton. We are located near many Pleasanton area attractions, shopping and restaurants. It is great that you were able to enjoy our breakfast buffet and I thank you for your feedback. We hope to welcome you back the next time you are in the area. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Folsom, California
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 25, 2014 via mobile

Friendly staff, great food, comfortable & clean rooms (they were in the process of remodeling them during my stay.....however my room wasn't done yet and it was still really nice!), nice pool/spa with fire pit and heaters, all 3 kids loved it and had a great time.

  • Stayed May 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Shannon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARRIOTTPLEASANT0N, General Manager at Pleasanton Marriott, responded to this review, May 29, 2014
We can't thank you enough for your wonderful comments. We strive to provide experiences like yours to all of our guests and I look forward to sharing your feedback with the team. We continually refresh and refurbish our property to ensure our guests a comfortable stay. We are happy you and your family were able to enjoy so much and we look forward to welcoming you back to the Marriott Pleasanton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pleasanton Marriott

Property: Pleasanton Marriott
Address: 11950 Dublin Canyon Rd, Pleasanton, CA 94588-2818
Location: United States > California > Pleasanton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Pleasanton
#5 Business Hotel in Pleasanton
#6 Family Hotel in Pleasanton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pleasanton Marriott 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Our hotel caters to the demands of the high-tech business guests as well as leisure travelers. The Pleasanton Marriott is a 100% non-smoking hotel featuring the open, welcoming “Lobby Reinvented” which flows into The Market Café, our California Bistro-inspired eatery open for breakfast, lunch, dinner and Sunday Brunch. Stepping into our newly renovated guestrooms is a treat unto itself and is centered around one thing - fueling the best sleep you’ve ever had – and our signature Revive bedding does just that. ... more   less 
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Also Known As:
Marriott Pleasanton Hotel Pleasanton

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