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Rosie W
Pasadena, California

Some Good, Some Not so Good!

4.0 of 5 bubblesReviewed May 3, 2017
The hotel is located near shops, restaurants etc. It is next to a very busy intersection so beware and be prepared for a lot of traffic, sirens and noise in general if your room overlooks the street. We arrived late and unfortunately there were no refrigerators to be had. Make sure you request this when making the reservation. The rooms were a nice size but bathroom sink space small and not well lit. Breakfast is not included, but the price was good for those traveling with families or anyone watching the $$.
Date of stay: April 2017
Room Tip: Request a room that is not facing the street if noise is a factor when you sleep.
Trip type: Traveled with family
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OAKCP, General Manager at Sonesta Select Pleasant Hill, responded to this review
Responded May 5, 2017
Thank you for taking the time to respond regarding your most recent stay at our hotel. Your commentary is used for training and education. Your feedback is very valuable to our team and shared with the entire staff. Should you like to discuss your stay further, please contact the property directly. We look forward to serving you in the near future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (215)
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63 - 68 of 215 reviews
Reviewed April 26, 2017 via mobile

Came here to get away & because of the good weekend rate hotel is nice has a amount of amenities the location is great rooms Have balconies by request the hotel offers microwaves and fridges by request staff was very friendly helpful and accommodating hotel was very clean and quiet! I would recommend & would stay here again only one small complaint the night stands and headboard could use upgrading the wood is old rooms could use just a slight modern makeover but they are still decent rooms

Date of stay: April 2017
Trip type: Traveled as a couple
Thank Sac M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OAKCP, General Manager at Sonesta Select Pleasant Hill, responded to this reviewResponded April 27, 2017

Thank you for taking the time to respond regarding your most recent stay here at our hotel. Your feedback is valuable and used for training, education and shared with the team. If you would like to discuss your stay further, please contact the hotel direct. We look forward to hearing from you. Hope to see you at our Marriott property very soon.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed April 14, 2017

Nice & centrally located Courtyard for the the East Bay/Walnut Creek/Concord/Pleasant Hill areas. Relatively easy access to San Francisco when there is no traffic. Closeby eateries and shopping at all price levels.

Date of stay: April 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank Andy L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OAKCP, General Manager at Sonesta Select Pleasant Hill, responded to this reviewResponded April 17, 2017

Thank you for the kind words regarding your most recent stay with us. Your feedback is important and used for training and education. I will share your commentary with the entire team.
Hope to see you at one of our Marriott properties very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed March 13, 2017

We just stayed here because my son had a swim meet in Concord. It was great to be able to stay close by. The rooms were nice and there are a lot of eateries close by. There is no refrigerator and the breakfast is not included. You can get those things at the hotel for a fee. While we were here, we ate at Zachary's Pizza which is down the street and frequented Peet's and Starbucks. Parking is free. Our room faced the street so it was a little loud-wear ear plugs if you are a lite sleeper.

Room tip: Ask for a room not facing the street and the freeway(680).
Date of stay: March 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank ncovelo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OAKCP, General Manager at Sonesta Select Pleasant Hill, responded to this reviewResponded March 15, 2017

Thank you for taking the time to respond regarding your most recent stay at our hotel. We appreciate your feedback as it is used for training and education. I will share your commentary with my entire staff. Please note, microwaves and refrigerators are available upon request. We would love you have you back and should you return to the area, please ask the front desk for a microwave and frig upon check in and we will do our best to provide them for you. Should you have additional questions regarding our product and services please call us here on property so we may address your concerns. Thank you again for the positive comments and we hope to see you at our property very soon.

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed February 24, 2017

Traveled back to the Bay Area to visit family and friends and decided to try the Courtyard due to its central location. Very pleasantly surprised with the hotel, service, and amenities. Will definitely return to this hotel when my travels bring back to the Bay Area.

Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Ronald M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OAKCP, General Manager at Sonesta Select Pleasant Hill, responded to this reviewResponded February 27, 2017

Thank you for taking the time out of your busy day to respond on TripAdvisor regarding your stay with us. Your feedback is greatly appreciated and used for training and learning. I will share your commentary with the entire staff.
Thank You again...Hope to see you at a Marriott Property very soon!

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed February 22, 2017

This place is good. We will make this our hotel of choice when we are in town. Clean, staff is helpful and location is good. This was our second time there and they remembered us which was a plus. We had our 6 month old and they were able to supply a refrigerator and a crib (was a huge plus because i didn't want to bring one).

Only issue was the elevators. Need to be upgraded, at least one was down each day.

Even with that said we will be back.

Date of stay: February 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Jaycunnings
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OAKCP, General Manager at Sonesta Select Pleasant Hill, responded to this reviewResponded February 23, 2017

Thank you for the positive comments regarding your most recent stay with us. Your feedback is used for training and learning and greatly appreciated. We do hope to see you at our property very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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