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Reviewed March 13, 2017

We just stayed here because my son had a swim meet in Concord. It was great to be able to stay close by. The rooms were nice and there are a lot of eateries close by. There is no refrigerator and the breakfast is not included. You can get those things at the hotel for a fee. While we were here, we ate at Zachary's Pizza which is down the street and frequented Peet's and Starbucks. Parking is free. Our room faced the street so it was a little loud-wear ear plugs if you are a lite sleeper.

Room tip: Ask for a room not facing the street and the freeway(680).
Date of stay: March 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank ncovelo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OAKCP, General Manager at Sonesta Select Pleasant Hill, responded to this reviewResponded March 15, 2017

Thank you for taking the time to respond regarding your most recent stay at our hotel. We appreciate your feedback as it is used for training and education. I will share your commentary with my entire staff. Please note, microwaves and refrigerators are available upon request. We would love you have you back and should you return to the area, please ask the front desk for a microwave and frig upon check in and we will do our best to provide them for you. Should you have additional questions regarding our product and services please call us here on property so we may address your concerns. Thank you again for the positive comments and we hope to see you at our property very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2017

Traveled back to the Bay Area to visit family and friends and decided to try the Courtyard due to its central location. Very pleasantly surprised with the hotel, service, and amenities. Will definitely return to this hotel when my travels bring back to the Bay Area.

Date of stay: February 2017
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Ronald M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OAKCP, General Manager at Sonesta Select Pleasant Hill, responded to this reviewResponded February 27, 2017

Thank you for taking the time out of your busy day to respond on TripAdvisor regarding your stay with us. Your feedback is greatly appreciated and used for training and learning. I will share your commentary with the entire staff.
Thank You again...Hope to see you at a Marriott Property very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2017

This place is good. We will make this our hotel of choice when we are in town. Clean, staff is helpful and location is good. This was our second time there and they remembered us which was a plus. We had our 6 month old and they were able to supply a refrigerator and a crib (was a huge plus because i didn't want to bring one).

Only issue was the elevators. Need to be upgraded, at least one was down each day.

Even with that said we will be back.

Date of stay: February 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Jaycunnings
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OAKCP, General Manager at Sonesta Select Pleasant Hill, responded to this reviewResponded February 23, 2017

Thank you for the positive comments regarding your most recent stay with us. Your feedback is used for training and learning and greatly appreciated. We do hope to see you at our property very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2017 via mobile

What a clean hotel!!!! The price was great the pool and spa were exceptional. The room was clean and fresh and this was a hotel that you look forward to staying at again. Staff was great and quick to respond to all questions. Great access to the downtown core of businesses and food.

Date of stay: January 2017
Trip type: Traveled on business
2  Thank Travelsalot411
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OAKCP, General Manager at Sonesta Select Pleasant Hill, responded to this reviewResponded February 1, 2017

Thank you for taking the time out of your busy day to respond on TripAdvisor regarding you most recent stay with us. Your feedback is used for training and learning and very valuable to our organization. Thank you for the kind words written. Please note...I will take your commentary back to my team and share. Again, thank you for making this your home away from home and hope to see you are our property very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2016

This hotel has one great feature that I will get to in a minute!

The hotel is a little off the beaten path for San Francisco but we were here visiting our daughter and used the opportunity to explore some of the surrounding area so it was in a very good spot. This Courtyard is similar to most, no free breakfast, no free coffee and no vending machines on the separate room floors. The room we had was very functional and comfortable with plenty of space. I still struggle with a window air conditioner and a room that doesn't have a refrigerator but those were simple things to put up with. But for all it's little glitches it did have really good free Wi-Fi, plenty of parking and one killer app.....

This hotel has one terrific feature not found in any of the other Courtyards I've stayed in. It shares a parking lot with the Rite Aid. That's correct - A Rite Aid with the Ice Cream Gun! We had delicious ice cream served with that famous gun whenever we wanted! It's the reason we will stay at this hotel the next time we visit the Bay Area!

Room tip: Choose a room with a view of the mountains
Date of stay: December 2016
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
1  Thank Paul C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OAKCP, General Manager at Sonesta Select Pleasant Hill, responded to this reviewResponded December 19, 2016

Thank your for taking the time to respond regarding your most recent stay with us. We appreciate your feedback and use it for training and learning. If you would like to discuss your stay further, please contact the leadership team at the hotel.
Hope to see you at our Marriott Property Soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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