This place is good. We will make this our hotel of choice when we are in town. Clean, staff is helpful and location is good. This was our second time there and they remembered us which was a plus. We had our 6 month old and they were able to supply a refrigerator and a crib (was a huge plus because i didn't want to bring one).
Only issue was the elevators. Need to be upgraded, at least one was down each day.
Even with that said we will be back.
Thank you for the positive comments regarding your most recent stay with us. Your feedback is used for training and learning and greatly appreciated. We do hope to see you at our property very soon!
What a clean hotel!!!! The price was great the pool and spa were exceptional. The room was clean and fresh and this was a hotel that you look forward to staying at again. Staff was great and quick to respond to all questions. Great access to the downtown core of businesses and food.
Thank you for taking the time out of your busy day to respond on TripAdvisor regarding you most recent stay with us. Your feedback is used for training and learning and very valuable to our organization. Thank you for the kind words written. Please note...I will take your commentary back to my team and share. Again, thank you for making this your home away from home and hope to see you are our property very soon.
This hotel has one great feature that I will get to in a minute!
The hotel is a little off the beaten path for San Francisco but we were here visiting our daughter and used the opportunity to explore some of the surrounding area so it was in a very good spot. This Courtyard is similar to most, no free breakfast, no free coffee and no vending machines on the separate room floors. The room we had was very functional and comfortable with plenty of space. I still struggle with a window air conditioner and a room that doesn't have a refrigerator but those were simple things to put up with. But for all it's little glitches it did have really good free Wi-Fi, plenty of parking and one killer app.....
This hotel has one terrific feature not found in any of the other Courtyards I've stayed in. It shares a parking lot with the Rite Aid. That's correct - A Rite Aid with the Ice Cream Gun! We had delicious ice cream served with that famous gun whenever we wanted! It's the reason we will stay at this hotel the next time we visit the Bay Area!
Thank your for taking the time to respond regarding your most recent stay with us. We appreciate your feedback and use it for training and learning. If you would like to discuss your stay further, please contact the leadership team at the hotel.
Hope to see you at our Marriott Property Soon!
The room was spacious with the King size bed and sitting area. Shower & all was clean.
The new Bistro thing is starting to grow on me even though I still like the original style Courtyards. We had a good business meeting during happy hour. My vegetarian breakfast was fine.
Thank your for taking the time to respond regarding your most recent stay with us. We appreciate your feedback and use it for training and learning. If you would like to discuss your stay further, please contact the leadership team at the hotel.
Hope to see you at our Marriott Property Soon!
Objectively speaking this is a nice, clean basic-needs hotel with a good Pleasant Hill location. The front desk staff was friendly, the room looked updated, the room was clean and comfortable. Even though the room looked out over the main street it was nevertheless effectively quiet inside. Our room had a TV, no refrigerator or microwave. The two water bottles in the room had tags on them to say they were for VIP guests, but in smaller print at the bottom of the tag was the advisory that $3.50 would be added to the bill if you enjoyed one. No complimentary breakfasts here. The hotel shares a parking lot with a retail shopping area and many dining opportunities are near. Free WiFi.
Thank you for responding on TripAdvisor regarding your most recent stay with us. Your feedback is greatly appreciated and used for training and learning. I will share your comments with our entire team.
I noticed you mentioned that our waters were labeled for VIP guest only but that is the name brand of water we use. The bottled waters are available for all guests at a cost. If you would like to discuss your stay further. Please contact us on property to discuss your stay and our services.
I look forward to hearing from you soon.
