What a clean hotel!!!! The price was great the pool and spa were exceptional. The room was clean and fresh and this was a hotel that you look forward to staying at again. Staff was great and quick to respond to all questions. Great access to the downtown core of businesses and food.More
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This hotel has one great feature that I will get to in a minute!
The hotel is a little off the beaten path for San Francisco but we were here visiting our daughter and used the opportunity to explore some of the surrounding area so it was in a very good spot. This Courtyard is similar to most, no free breakfast, no free coffee and no vending machines on the separate room floors. The room we had was very functional and comfortable with plenty of space. I still struggle with a window air conditioner and a room that doesn't have a refrigerator but those were simple things to put up with. But for all it's little glitches it did have really good free Wi-Fi, plenty of parking and one killer app.....
This hotel has one terrific feature not found in any of the other Courtyards I've stayed in. It shares a parking lot with the Rite Aid. That's correct - A Rite Aid with the Ice Cream Gun! We had delicious ice cream served with that famous gun whenever we wanted! It's the reason we will stay at this hotel the next time we visit the Bay Area!
Thank your for taking the time to respond regarding your most recent stay with us. We appreciate your feedback and use it for training and learning. If you would like to discuss your stay further, please contact the leadership team at the hotel.
Hope to see you at our Marriott Property Soon!
The room was spacious with the King size bed and sitting area. Shower & all was clean.
The new Bistro thing is starting to grow on me even though I still like the original style Courtyards. We had a good business meeting during happy hour. My vegetarian breakfast was fine.
Thank your for taking the time to respond regarding your most recent stay with us. We appreciate your feedback and use it for training and learning. If you would like to discuss your stay further, please contact the leadership team at the hotel.
Hope to see you at our Marriott Property Soon!
Objectively speaking this is a nice, clean basic-needs hotel with a good Pleasant Hill location. The front desk staff was friendly, the room looked updated, the room was clean and comfortable. Even though the room looked out over the main street it was nevertheless effectively quiet inside. Our room had a TV, no refrigerator or microwave. The two water bottles in the room had tags on them to say they were for VIP guests, but in smaller print at the bottom of the tag was the advisory that $3.50 would be added to the bill if you enjoyed one. No complimentary breakfasts here. The hotel shares a parking lot with a retail shopping area and many dining opportunities are near. Free WiFi.
Thank you for responding on TripAdvisor regarding your most recent stay with us. Your feedback is greatly appreciated and used for training and learning. I will share your comments with our entire team.
I noticed you mentioned that our waters were labeled for VIP guest only but that is the name brand of water we use. The bottled waters are available for all guests at a cost. If you would like to discuss your stay further. Please contact us on property to discuss your stay and our services.
I look forward to hearing from you soon.
Needs updating, room wasn't cleaned, and even the printers were out of ink. I stay in a LOT of courtyards and this one needs updating and improvements in room amenities and staff responsiveness
Good location directly across from a mall with lots of restaurants that are easy to walk to.
Thank you for staying at the Pleasant Hill Courtyard. We received your recent response to our customer guest satisfaction survey. Your feedback is valuable and used for training and learning. I have forwarded your commentary to the adequate department for review.
Hope to see you at a Marriott property soon.
i was here on business and the room gave me exactly what i needed, pleasant staff, always smiling and wishing you a good day. the pool itself is very small and by the lifts so it was not very inviting for me.(maybe a net curtain would have been good to shade it a little.
Thank you for responding about your most recent stay at our hotel. Your feedback is most appreciated and used for training and learning. I will be sure to share your positive comments regarding my team to the staff. I will also forward your concerns about netting the pool lifts to the appreciate departments.
Hope to see you at a Marriott property soon!
