Although at first there was a misunderstanding between the clerk at the reception desk and us, once the issue was resolved my husband and I enjoyed our stay at Pleasant Hill Inn very much. When Hanni our trip advisor with hotels.com (hope I am writing this correctly) made our reservations at this Inn, in Pleasant Hill,CA I asked her to be sure that our room had a roll-in-shower; she confirmed to me that we will be getting a room with exactly that. The day of our arrival I called Pleasant Hill Inn to let them know we were going to get to the hotel after 6 pm and was told it was no problem. But when we got there we were told our room did not have a roll-in-shower, the reason being that we were arriving late and someone had rented the room we had reserved. After some calls and arguing, the hotel managed to get our room back to us. And from then on we lived happily in Pleasant Hill Inn the rest of our stay. The bathroom was everything I expected, the bed was king size, the room clean and big enough with a nice closet, refrigerator, microwave and I think even a coffee maker. Through the week + that we stayed at this hotel we found the staff to be cordial and polite, breakfast good enough, location great and the price fair. I assured the manager I was going to write a nice review on their hotel and although it took me a little time to do it, here I am doing what I promised.
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- Also Known As:
- Pleasant Hill Hotel Pleasant Hill
- Best Western Pleasant Hill
- Pleasant Hill Best Western