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“Solid value”

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HYATT house Pleasant Hill
Ranked #1 of 5 Hotels in Pleasant Hill
Certificate of Excellence
GreenLeadersBronze level
Gig Harbor, Washington
Level Contributor
131 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Solid value”
Reviewed November 20, 2012

Had the opportunity to spend a night here, while visiting town for a wedding. In the category of suite style business lodging, this is a solid entry. Good location on Contra Costa Blvd, next to a shopping mall with many food choices. Easy access to the freeway. Standard room was big enough with the usual amenities and a kitchenette. We fiddled with the temperature controls as the room wanted to be warmer than we liked, and the fan was little louder than I normally consider acceptable. We did not encounter any other noise problems. The included breakfast was pretty good with pancakes, links, scrambled eggs and fried potatoes for hot choices. Cold cereal and some canned fruit in addition to english muffins and toast. I did not see pastries or croissants. Some in our party complained that there wasn't 24hr coffee, or warm cookies that some other hotels in this category put out in the evenings. Overall a decent place to stay.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TanMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne R, Director of Sales at HYATT house Pleasant Hill, responded to this review, November 28, 2012
Thank you for choosing the HYATT house in Pleasant Hill and for providing the hotel with a positive review! The hotel will be undergoing renovations starting in January through March of 2013. Once complete, we will have new food and beverage offerings for our residents enjoyment and choosing. In the event your travels will bring you back to the Pleasant Hill area, we'd be pleased to be selected as your home away from home.
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450 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Phoenix, Arizona
Level Contributor
3 reviews
Reviewed November 9, 2012

Ridiculously clean. Modern and tasteful; great location near Concord and Oakland. Decent-sized new flat-screens; nicer furniture than I even have at home.

They get a Five for upgrading me to giant suite since they were almost full and I was staying for a week, though still read the cons below.

Pros:
Very clean
Free WSJ newspaper every morning at your door
Heated Jacuzzi/pool
Free self-serve beer and food most weekday? evenings (please check)
Short walking distance from tons of great food and drink restaurants and even a movie theater
Nice, safe neighborhood

Cons:
The free food was less than mediocre and illegally cold
Beware of rooms by the stairwells as those doors slam very loud
Maybe avoid rooms by the elevators as the beeps seemed kinda loud

My room was isolated and quiet and I slept like a rock. Thought it was cool that housekeeping adjusted to my habits and left the ironing board out for me and left extra regular coffee. Shows they paid attention to little indicators of my routine.

Room Tip: Avoid rooms by stairwells and elevators. Universal rule everywhere.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edwins73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne R, Director of Sales at HYATT house Pleasant Hill, responded to this review, November 13, 2012
We are pleased to have hosted your recent accommodations! Thank you for sharing your positive stay experience as our guest and for choosing the HYATT house in Pleasant Hill! We hope to welcome you back again soon.
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San Diego
Level Contributor
128 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 5, 2012

This property offers great service and a very convenient location.Staff is very helpful and go out of there way to make you feel right at home. There are wonderful restuarants and shopping within walking distance

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SanDiegoTravelingman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne R, Director of Sales at HYATT house Pleasant Hill, responded to this review, November 6, 2012
Thank you for taking the time to provide a positive review on our hotel regarding your stay experience. We value the feedback you've provided us and the opportunity to accommodate your stay. On behalf of our Hotel General Manager Todd Craig and our entire team we'd like to thank you for choosing the HYATT house in Pleasant Hill!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 3, 2012

I've stayed at this property a couple of times in the last year. The first time I stayed there, it was branded as another Hyatt Brand. I want to say Summerfield Suites, but that may be wrong. In any case, the re-branding didn't change the hotel much. That being said, it's a decent property and a good value for the area.

I had a one-bedroom suite which was decent size and typical for the brand. It had a large bedroom with a small living area and kitchen that had all the basics for cooking a simple meal. The room was clean and relatively new. The bed was comfortable, but not the quality of a Hyatt Regency or Hyatt Grand property. The public areas of the hotel are basic and comfortable. The complimentary breakfast was decent, but nothing special.

The staff was very helpful and friendly. Check-in and check-out was fast and efficient.

I recommend this property for the area. It's a good value for the rate paid.

Room Tip: Rooms on the back of the hotel away from the freeway will be the most quiet.
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank FritzSFO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne R, Director of Sales at HYATT house Pleasant Hill, responded to this review, November 5, 2012
In January of this year our hotel name changed as Hyatt merged two brands, Hyatt Summerfield Suites and Hotel Sierra. Our property will be updating our spaces begining January of 2013 through March of 2013 where we will receive all new suites, public spaces, lobby, and meeting rooms. The renovation will complete our name and brand transition. Should your travels bring you to the Pleasant Hill area again, we'd look forward to welcoming you home! Thank you for choosing the HYATT house Pleasant Hill and for sharing your positive stay experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 24, 2012

Hyatt house, plesant hill was a wonderful choice for us. We got a complimentary upgrade to a 2 bedrrom suite, while we had booked a king bedroom.It had nice attached bathrooms and fully equipped kitchen. They had flat screen TV's for each suite. There was also a cozy living room space. The internet speed was good. Also, they had a pool/spa facility. It is located right in downtown plesant hill and hence has supermarket/theater and lots of other stores right next to it.
The staff were very helpful.

We are absolutely looking forward to choosing Hyatt house again for our next trip !

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank S K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne R, Director of Sales at HYATT house Pleasant Hill, responded to this review, October 26, 2012
We are delighted to have hosted your recent accommodations! Thank you for sharing your positive stay experience as our guest and for choosing the HYATT house in Pleasant Hill! We'll look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, California
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 4, 2012 via mobile

The room and location was fantastic!!! The breakfast was horrible!!!!!! Eggs were rubber. Poor selection. Coffee empty.I experienced this 2 says in a row. I stayed in a similar Hyatt in Dublin,CA where breakfast was fantastic!!!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blucyclone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne R, Director of Sales at HYATT house Pleasant Hill, responded to this review, October 13, 2012
Thank you for taking the time to write a positive review about your hotel experience. We value the feedback you've provided and look forward to welcoming you home for a future stay. Thank you for choosing the HYATT house Pleasant Hill.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkeley, California
1 review
Reviewed August 26, 2012

Just got back from Toledo, OH. Needed a place for a couple of nights before returning to Berkeley. This place is awesome! My first night, I slept soundly in a mini-suite with a kitchen, the second, a two-bedroom suite with kitched - at a VERY reasonable price! The rooms were both very clean and comfortable.

Todd, Robert, Matt, Kris and Bethany are AWESOME! Very friendly, efficient and truly interested in the guests' comfort.

I am impressed, and if I ever need a hotel in Pleasant Hill again, I will certainly return to the Hyatt House. Wonderful job, guys!

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leanne R, Director of Sales at HYATT house Pleasant Hill, responded to this review, August 30, 2012
On behalf of our entire guest service team, we thank you for taking the time to write a positive review about your hotel experience. We value the feedback you've provided and look forward to welcoming you home for a future stay. Thank you for choosing the HYATT house Pleasant Hill.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Pleasant Hill

Property: HYATT house Pleasant Hill
Address: 2611 Contra Costa Blvd, Pleasant Hill, CA 94523-4220 (Formerly Hyatt Summerfield Suites Pleasant Hill)
Phone Number:
Location: United States > California > Pleasant Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Pleasant Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Pleasant Hill 3*
Number of rooms: 142
Official Description (provided by the hotel):
Located just off Interstate-680 and minutes from Walnut Creek and Concord, the HYATT house™ Pleasant Hill hotel offers travelers access to many of the areas popular destinations, including Six Flags Discovery Kingdom, Lescher Center for the Arts, and Boundary Oaks Golf Course. This Pleasant Hill hotel is also conveniently accessible to area colleges and universities such as St. Mary’s College, California State University East Bay, and the University of California Berkeley. For business travelers, the Pleasant Hill hotel is close to the corporate offices of Bank of America, Wells Fargo, and Aetna Insurance. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Pleasant Hill Hotel Pleasant Hill
Summerfield Suites Pleasant Hill
Hyatt Pleasant Hill
Pleasant Hill Hyatt
Pleasant Hill Summerfield Suites

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