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Best Western Plus Placerville Inn
Ranked #2 of 5 Hotels in Placerville
Certificate of Excellence
Reviewed January 1, 2013

Our family has traveled to Placerville for the last three years and stayed at this Best Western Plus Inn. We enjoy knowing that we can count on service, nice room and a good nights sleep. We will be back here next year at this same location hopefully on the main level where the internet connection is better.

  • Stayed: December 2012, traveled with family
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Thank 517RebeccaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded January 2, 2013

Rebecca,

Thank you for your kind comments. It is words such as yours that drive us to deliver the best customer service possible. We value your feedback and we can't wait to see you again. When you need to come back just give us a call and we will do our best to get you a room on the lobby level of the hotel. Once again, thank you for your review of our hotel and have a great new year.

Sincerely,

Terry Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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701 - 707 of 772 reviews

Reviewed December 31, 2012

Good clean place to stay for us at a good price. Would of been nice if the breakfest were open an little longer with it being Christmas morning and you like to sleep in. Many people were upset that it was to close at 9am.

  • Stayed: December 2012, traveled with family
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Review collected in partnership with Best Western
Thank JERRY C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded January 2, 2013

Jerry C,

Thank you for your review of your recent stay with us. It is words such as yours that keep driving us to deliver superior customer service. I have shared your comments with my staff and we are going to consider extending the breakfast hours during certain holidays such as Thanksgiving and Christmas. I appreciate your comments to let us know what we can do to improve the guest experience. Thank you for your review and we hope to see you again soon.

Sincerely,

Terry Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2012

Front desk, housekeeping, breakfast managers do all to make for a pleasant stay. Rooms are spacious, clean, very good amenities like refrigerator. Our stay was quiet. Bed was very comfortable. Will stay here again.

  • Stayed: December 2012, traveled with friends
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Review collected in partnership with Best Western
Thank bornontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded January 2, 2013

Thank you for your kind comments regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-622-9100.

Thank you again for taking the time to let us know how we are doing. We appreciate your loyalty to our brand.


Sincerely,

Terry Brown
General Manager
BEST WESTERN PLUS Placerville Inn

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Reviewed December 28, 2012

wonderful people
shopping and banking awesome
24 hours shuttle to the casino
we're coming every year in the summer for 3 days and Christmas for the 3 days for anniversary,
cannot wait to try that balcony and terrace rooms

  • Stayed: December 2012, traveled as a couple
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Review collected in partnership with Best Western
Thank MARIA C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded January 2, 2013

Thank you for your kind comments regarding your recent stay with us. We hope to see you again soon and we will do our best to get you a balcony room reserved. If you need anything else please do not hesitate to let me know and we will be more than happy to assist you. Thank you for your business and we hope to see you again in the future.

Sincerely,

Terry Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2012

Staff were helpful, room was clean. Location great, breakfast very convient. The only issue was that the walls were very thin and you could hear people talking in their rooms. This caused some sleepless hours at night.

  • Stayed: November 2012, traveled with family
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Review collected in partnership with Best Western
Thank ROBIN T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded November 29, 2012

Thank you for your kind comments regarding your stay here at The Best Western Plus Placerville Inn. It is words such as yours that drive us to try and deliver the best customer service possible. I hope that when you are in the placerville area again that you will choose to stay with us so that we can give you another great stay.

Thank you for you business and we hope to see you soon.

Sincerely,


Terry Brown
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2012

We stayed here in October for a music festival that was in town. Not knowing much about Placerville or the area, this hotel offered a good location near the concert site. The hotel itself is basic - small lobby, small eating area with ok breakfast (included in rate), swimming pool, and wifi. Our room was fine, though a bit dirty upon check-in (some sort of foreign crumb-like stuff on the table).

Most importantly, it is just off of the highway so it easy to ocme and go. Down the street is a shopping area with supermarket and fast-food restaurant chains.

  • Stayed: October 2012, traveled with friends
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1  Thank Nershi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded November 29, 2012

Thank you for your kind comments regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-622-9100.

Thank you again for taking the time to give us your feedback. We appreciate your business.

Sincerely,

Terry Brown
General Manager
BEST WESTERN PLUS Placerville Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2012

We booked this hotel for the Thanksgiving break. Based on the recent positive reviews, I thought we should be in for a pleasant stay. Unfortunately, that was not the case. First, based on other Best Westerns, this was not the cleanest Best Western. The carpet in the room that we were given was full of spots. The sheets looked alittle dingy. The window in the room had no screen which for a third floor room could be a potential problem for families with small children. We were in a room facing the Missouri Flats road and heard traffice all night long. The pillows and bed were not at all comfortable. And the TV was old with poor cable reception. Also, keep in mind that this is a pet friendly hotel and, as it advertises, with no restrictions. We saw a man in the hallway with three middle size dogs! Finally, as we looked over the bill we notice that this hotel charges $1 for the unused SAFE in the room! Never had a SAFE charge before. Crazy!!!

  • Stayed: November 2012, traveled with family
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Thank wheezie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at Best Western Plus Placerville Inn, responded to this reviewResponded November 29, 2012

Thank you for your review regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 530-622-9100.


Sincerely,

Terry Brown
General Manager
BEST WESTERN PLUS Placerville Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Placerville Inn

Address: 6850 Green Leaf Dr, Placerville, CA 95667-6228
Phone Number:
Location: United States > California > Placerville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Placerville
Price Range: $112 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Placerville Inn 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The BEST WESTERN PLUS Placerville Inn is located in the foothills of the Sierra Mountains, just off highway 50 & Missouri Flat Road, 40 miles east of Sacramento and 60 miles west of South Lake Tahoe. Placerville is famous for gold panning, white water rafting, wine tasting, fishing, hiking, winter snow sports, shopping or hunting all within a short distance. BEST WESTERN PLUS Placerville Inn is the perfect place for business meetings, retreats, seminars, family re-unions, weddings and receptions. ... more   less 
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Also Known As:
Best Western Placerville Hotel
Placerville Best Western

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