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“Birthday Celebration Overnight” 4 of 5 stars
Review of BEST WESTERN PLUS Placerville Inn

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BEST WESTERN PLUS Placerville Inn
Ranked #3 of 5 Hotels in Placerville
Concord, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Birthday Celebration Overnight”
4 of 5 stars Reviewed November 3, 2012

My husband and I went to Placerville, CA to try our luck at the Red Hawk Casino. As we did not make a reservation somewhere to spend the night prior to arriving in Placerville, we decided we would take a drive to see what was available. Just a short 3 miles from the Casino we found the Best Western Plus Placerville Inn. We advised the front desk person we did not have a reservation but were looking for a room for one night. Luckily there was one available, and the price was affordable.

We were in a non-smoking room with a king size bed. We found the room to be quite spacious. Amenities included a microwave, small refrigerator, iron, ironing board, in-room safe, free internet, t.v. with HBO and pay-per-view movie stations as well some local stations. The bed was firm provided a good-night's sleep. It was made with what appeared to be lightweight covers, but we found them heavy enough to provide us with enough warmth through the night. The bathroom was medium-large in size with a smaller dressing area right outside of it. The two bathroom sinks, however, we noticed seemed to have a small problem with drainage, but otherwise worked fine. Each area had large dressing mirrors with bright lights, and there was sufficient space to bath and dress.

The following morning a Continental Breakfast was offered between 7am and 10am that was included with the room. My husband and I both found the food appetizing. Besides the eggs and sausage offered, there was oat meal, breakfast muffins of assorted kinds, fruit, and plenty of coffee. We both had enough to eat to tide us over until we stopped for lunch on our way home.

The only thing that we experienced wrong was the soda vending machine down the hall from our room didn't work properly and "ate" the $2 my husband had inserted when he wanted a soda. Otherwise we would recommend the BEST WESTERN PLUS Placerville Inn in Placerville, CA. to any traveler heading to Northern California or the Placerville vicinity, and the next time we plan a trip to gamble at the Red Hawk Casino in Placerville, CA we intend to make our overnight reservation there.

Room Tip: If traveling on a Friday be sure to make your reservation ahead as we were told Fridays are very bus...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Marcia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review, November 5, 2012
Thank you for sharing your comments with us and the rest of the TripAdvisor community. Your feedback is highly appreciated and we are very happy that you enjoyed you experience while staying with us and we hope to see you again in the future. If there is anything that I can be of assistance, please do not hesitate to let me know.

Thank you,

Terry Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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512 reviews from our community

Traveler rating
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    91
    60
    39
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • Any
English first
Nanaimo, british columbia canada
Level Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 26, 2012

We stayed here two nights on our road trip to the states from BC. It was a great time, good rooms and helpful staff. We wished we had been able to stay longer and tour the wineries. The pool was good but cold so we enjoyed the hot tub which was spotless. We would recommend this hotel to anyone as it is a good location to Lake Tahoe and the weather is usually great around there!

Room Tip: The ground level or pool side rooms are great,
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank food53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review, October 29, 2012
Thank you for your kind comments. I am glad that you enjoyed your stay here at the Best Western Plus Placerville Inn. I am happy that you enjoyed the amenaties that we have to offer and I hope next time you can enjoy the wineries here in the area. Some of the wineries here are very good and I am sure that you would be amazed of the award winning wines you would taste, some of the best in the state. We hope to see you again soon, and if there is anything I can do, please do not hesitate to let me know.

Thank you,

Terry Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tracy, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 25, 2012

Wonderful location, set in the hills. good restaurants-both fast food and sit down close by, Wal-Mart around the corner if you forgot anything. Rooms are clean, beds were great, carpets need a good cleaning.....I felt better leaving shoes on. Avoid the front desk personnel named 'Happy', she does not live up to her name, not helpful at all. We left and checked in later when the front desk staff changed. The rest of the staff was excellent!

Room Tip: There are rooms with patios. and rooms with patios that open to the pool if you have kids, or like t...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank GDD2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review, October 29, 2012
On behalf of our team I would like to thank you for your comments here on trip advisor. It is great to have feedback such as yours to allow us to know how we are doing and where we can improve our service. When you are in the Placerville area again, I hope to have you stay with us again so we can provide you with excellent customer service.

Thank you


Terry Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sebastopol, California
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 2, 2012

We had been camping in Yosemite & were meeting family & friends to go river rafting on the American River early the next morning, so needed a place close to Lotus. The Placerville Inn met our needs. The location is somewhat remote with one Mexican restaurant within walking distance....but there is a complimentary shuttle to the Red Hawk Casino, and it has numerous restaurants! Our room was located at the back of the building & it was very quiet. It was also clean, spacious, & comfortable. The breakfast was better than "the usual" packaged muffins. We enjoyed fresh fruit, bagels w/cream cheese or peanut butter, etc. The clerk at the front desk was very efficient, friendly & helpful. I would definitely stay here again.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BlastOff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review, October 3, 2012
Thank you for your review. It is comments such as yours that helps motivate us to keep delivering the best customer service possible. We hope to see you again in the future and we look forward to serving you when you do choose to stay with us. Again, thank you for your comments and we appreciate your business.

Thank you,

Terry Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
172 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed September 27, 2012

Our extended family stayed here two days this fall. All the rooms were spacious and nicely furnished. We enjoyed our room by the pool. We had a non-smoking room but there was definately an odor and our neighbors smoked which was smelly. Also the internet only worked in the lobby. The breakfast was a disappointment as the pastries were all mass produced and wrapped in plastic. Also the eggs were made from the mix that comes in a big carton. Overall, this place was comfortable but not a great value for what it cost.

Room Tip: Ask for a room facing the pool.
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank expat326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review, October 2, 2012
Thank you for your comments here on trip advisor. It is feedback such as yours that lets us know how we can improve and make the guest experience more enjoyable. I do apologize for the inconvience that you encountered while staying with us and I hope that you will give us another chance to make your next stay better. Please do not hesitate ton contact me anytime if you hae any other questions or concerns.


Thank you,

Terry Brown
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 27, 2012

This was the worst best western I have ever stayed in. First thing is they charged my wife's credit card for two nights which then caused her account to be overdrawn which caused a $30 NSF fee that they refused to credit back. As we were on our honey moon we stayed at four different best westerns on our trip. All of them except this one had a complimentary bottle of champagne in our room along with a card signed by their employees. This one charged us $28 for a bottle on our wedding night. Would never stay here again.

  • Stayed September 2012
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Jmck23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review, October 13, 2012
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 530-622-9100.


Sincerely,

Terry Brown
General Manager
BEST WESTERN PLUS Placerville Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Placerville hotels

San Diego, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 2, 2012

Literally one of the most amazing experiences I had at any Best Western I've been to. The cleanliness and upgraded rooms were definitely above average and unexpected. The Manager that was there took care of my check-in and check-out flawlessly without any hassle. I went to Placerville for some white-water rafting and the front desk clerk directed me to right place to enjoy my time in Gold Country. The rooms were very spacious for all four of us! Solid Solid Stay.

Room Tip: Keep in mind that the second floor is the ground floor when you're booking. There is a floor abo...
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank 01SKS01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
terrybrown78, General Manager at BEST WESTERN PLUS Placerville Inn, responded to this review, September 3, 2012
Thank you for for your kind comments regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 530-622-9100.

Thank you again for taking the time to let us know how we are doing. We appreciate your loyalty to our brand.


Sincerely,

Terry Brown
General Manager
BEST WESTERN PLUS Placerville Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Placerville Inn

Property: BEST WESTERN PLUS Placerville Inn
Address: 6850 Green Leaf Dr, Placerville, CA 95667-6228
Phone Number:
Location: United States > California > Placerville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Placerville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Placerville Inn 3*
Number of rooms: 105
Official Description (provided by the hotel):
The BEST WESTERN PLUS Placerville Inn is located in the foothills of the Sierra Mountains, just off highway 50 & Missouri Flat Road, 40 miles east of Sacramento and 60 miles west of South Lake Tahoe. Placerville is famous for gold panning, white water rafting, wine tasting, fishing, hiking, winter snow sports, shopping or hunting all within a short distance. BEST WESTERN PLUS Placerville Inn is the perfect place for business meetings, retreats, seminars, family re-unions, weddings and receptions. ... more   less 
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Also Known As:
Best Western Placerville Hotel
Placerville Best Western

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