We stayed there for two nights. We found the staff to be very friendly and welcoming. The room we stayed at was very convenient and clean however slightly old. They allow you to access a kitchen at any time which is advantage for families with kids like us. Location wise it’s not the best hotel to stay at if you like to walk however if you’re willing to drive it shouldn't be an issue. Generally it’s a good hotel and I’d recommend it for family stays.
The bed was fantastic, except for the hard pillows. We definitely want to find which Beautyrest mattress this is, but the staff was not sure. The pillows were definitely too hard for us and we should of asked for softer ones.
The hotel is very clean and the breakfast was just what we needed to start our day. Great friendly, helpful staff.
We spent three days at this hotel. The front desk person (I think his name was Michael) was very pleasant at check in. We had a question about using reward points and Michael didnt know the answer to our question, but we discovered the next morning that he had followed up and taken care of it. We appreciated his follow through. Our room was clean and the beds were very comfortable.
We used the guest laundry while there and discovered that the washer had left some spots on our whites. I spoke with Perla at the front desk. She was very pleasant and had us speak with the manager. The manager offered to have our things washed by her staff and everything came out without the spots. At another time I was having trouble with the printer and Michael came to my aid. We have stayed at a lot of hotels this past year and I have rarely needed to approach the front desks with any problems. The care and kind attention that I received from each staff person was very much appreciated.
We were very pleased with our stay and would definitely stay again if in the area.
We stayed here for five nights in order to help an elderly relative settle into a senior citizens' apartment complex nearby. Really can't say enough about the cleanliness of the room, the friendliness and helpfulness of the staff, and the great breakfast buffet. Since we were staying for a relatively long time, we were given a third floor room at the end of the hallway, with a view out to a very nice park. Totally relaxing, and a good location for the Disney parks as well.