We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Adequate, great staff cant make up for older property”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Quality Inn Placentia - Anaheim
Ranked #2 of 3 Hotels in Placentia
GreenLeadersSilver level
Winston Salem, North Carolina
Level Contributor
332 reviews
242 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
“Adequate, great staff cant make up for older property”
Reviewed September 23, 2012

This was an OK property and for the right price a good value if you're only staying a night or two. I got a great price on Kayak, but I would be disappointed if I paid the $80-100.00 rates I saw posted elsewhere. This property just can’t command that kind of money. The room was
small-ish, clean, had manual A/C unit and a clean small (unheated) pool, no whirlpool.

PRO's:

• VERY friendly staff. Even the housekeeping and maintenance workers smiled and held doors open for you. A rarity nowadays. Front desk staff was nice and helpful finding restaurants, etc.

• Has micro/fridge combo in room
• 32” flatscreen
• Clean
• Third floor rooms are INTERIOR corridors
• Solid surface counters with tile floors in bathroom. Bathroom (small) was clean
• Good beds, very good pillows

CON’s:

• Older property means dated layout, smaller rooms than seen in newer FFI’s
• First and second floor rooms are EXTERIOR corridors with doors to the outside
• Subpar work area. smaller desk with only ONE outlet for electrical power. Work chair is OK for short spurts of work, but is uncomfortable over longer stretches

• There is a train in the distance that can be heard in the room when they blow the horn
• Wireless internet was sluggish

SCORE: I would give this property a 75/100 overall and an 85/100 for value. I would consider this property in the future for a 1-2 night stay.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YepBeenThere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

277 reviews from our community

Traveler rating
    91
    97
    58
    23
    8
See reviews for
99
61
17
50
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Angeles, California
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 28, 2012

If you just need a place to sleep for a night, then this hotel might be just enough. The locations itself is a bit distant from major theme parks and attractions. The room itself felt old. As we walked in there was a humid smell and a bit like the room had been a smoking room before. The building itself looked like a motel from the outside. Not much room inside the room. Bed was comfortable. Bathroom and shower looked dated but clean.

What I did like, was the sound proofing, we couldn't hear much from the neighbors however, footsteps from the room above woke us up in the morning, those noises you can hear.

Overall, it was disappointing to know this was a Marriott chain hotel. I would look for another hotel closer to the main attractions and for about the same price.

Room Tip: Definitely stay in the 3rd floor. You could hear footsteps when you stay in lower levels.
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank W0rldViajero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 22, 2012

Stayed for a business trip during a weekend and was quite surprised at how friendly the staff was. Wasn't able to get a double bed room because of how busy they seemed to be. Complementary breakfast was decent and the woman running it was very quirky and pleasant compared to most staff at other hotels. Hotel internet was extremely slow unfortunately maybe because of the amount of traffic? Parking is rare latter in the evenings but otherwise the rooms were clean and comfortable.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eddy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGilliom, Manager at Quality Inn Placentia - Anaheim, responded to this review, August 23, 2012
Thank you for this kind review. I apologize about the slow Internet speeds, it must have been a temporary issue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 15, 2012

I work for a college prep program and we had a trip to LA to visit a couple universities around the area. We also wanted to stay near Disneyland. We had a reservation made at a different hotel but with only 10 days to go before the trip the hotel lost our reservation. I called the Fairfield Inn in Placentia and Berenice basically saved our trip. She was wonderful to deal with and was able to accommodate a group of 29 in very short notice. She also gave us a great rate!!!! Once we arrived at the hotel, the staff was very nice and helpful, the free breakfast saved us a lot of money and the proximity to Disneyland also saved us a lot of time. This is the place to stay when you are visiting Disneyland.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jesus V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGilliom, Manager at Quality Inn Placentia - Anaheim, responded to this review, August 23, 2012
Thank you for this wonderful review! Glad we were able to acommodate your group and we're happy to hear that everyone had a great time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, Oregon
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 11, 2012 via mobile

I have stated at a fairfield inns quite a bit when I travel because you know what to expect. This one is just is not up to par primarily because it is an older balcony hotel. Rooms were very small. Pool was always dirty.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brady S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed August 7, 2012

Enjoyed the whole experience. Location was perfect situated to Disneyland and surronding attractions. Breakfast was always a nice treat in the mornings. But during the weekdays, a employee named Evelia made our breakfast feel like we were in a relatives house. She was always pleasant and had a smile. There was times when a whole lot of guests came for food but Evelia was happy to help all. And she always kept on smiling.
Evelia would be a main reason for our future stay at the Fairfield Inn in Fullerton.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tonester2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGilliom, Manager at Quality Inn Placentia - Anaheim, responded to this review, August 13, 2012
We agree, our staff alone is reason enough for staying at our hotel, and we'll be sure to recognize Evelia for a job well done. Thank you for taking the time to share your experience!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
City
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed August 4, 2012

This was not a good stay - an unfortunate choice for a business trip to the Anaheim Convention Center. There was nothing going for this hotel - from a tiny room to overcrowded breakfast area with no room to sit after 7:00am, to poor business facilities, to a tiny, dirty pool. In the room, there wasn't even a workdesk, so it was definitely a poor choice for business trip. Immediately outside the room, in the hallway, there were smokers at most hours of the day, and the entire floor reeked of smoke, despite being a "non-smoking facility"! Despite repeated complaints to front desk, nothing was done about it.

The surrounding area is an industrial zone that has absolutely nothing - no place to eat, no public transportation. Without a car, you are stranded. Getting from this hotel( more like a motel) to Convention Center took over 25 minutes, with traffic and construction going on.

The staff was pleasant, however the staff at the front desk had no idea how to order a cab, which was surprising given the remote area!

Never again!

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank frequentravelertwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGilliom, Manager at Quality Inn Placentia - Anaheim, responded to this review, August 7, 2012
I apologize for your recent experience at our hotel. The lapse in service you experienced is certainly not in line with the great customer service our guests have come to expect. We are looking into the incidents you described and will take actions to make sure this will never happen again. Again, we are sorry that your recent stay was not in line with what you rightfully expected from our hotel, and we thank you for your feedback, it is greatly appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Placentia
0.5 mi away
BEST WESTERN PLUS Anaheim Orange County Hotel
1.5 mi away
The Hotel Fullerton
The Hotel Fullerton
#1 of 11 in Fullerton
453 reviews
4.7 mi away
Days Inn & Suites Fullerton
Show Prices
Show Prices
Show Prices
0.1 mi away
Residence Inn Anaheim Placentia/Fullerton
1.1 mi away
Fullerton Marriott at California State University
1.0 mi away
Holiday Inn Hotel & Suites Anaheim - Fullerton
Show Prices
Show Prices
Show Prices

Been to Quality Inn Placentia - Anaheim? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn Placentia - Anaheim

Property: Quality Inn Placentia - Anaheim
Address: 710 W Kimberly Ave, Placentia, CA 92870-6329 (Formerly Fairfield Inn Anaheim Placentia / Fullerton)
Phone Number:
Location: United States > California > Orange County > Placentia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Placentia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Placentia - Anaheim 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
The Quality Inn Placentia is conveniently located within a mile to Cal State Fullerton and within 5 miles to Disneyland and California Adventure. Numerous restaurants and shops are within a short driving distance. The hotel is easily accessible via 2 major freeways and offers its guests all of the amenities to make this your home away from home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Choice Hotels, Priceline, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Quality Inn Placentia - Anaheim reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Anaheim Placentia / Fullerton Hotel Placentia
Fairfield Inn Placentia
Fairfield Placentia
Placentia Fairfield Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing