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“Staff are friendly.”

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Hampton Inn & Suites Pittsburg
Ranked #1 of 6 Hotels in Pittsburg
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 19, 2012

The staff are helpful, greets with smile on their faces. They appear happy to see us here, love that.
Room is neat, warm and cozy.
Don't really care about the $$$. With the staff positive attitude: priceless!!!
Keep up!! There's very few of you!!!

  • Stayed: January 2012
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Thank magellan1521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Manager003, General Manager at Hampton Inn & Suites Pittsburg, responded to this reviewResponded January 23, 2012

Dear Guest,

Thank you very much for spreading the word with your great comments; our goal is to make you feel like home. It looks like we are successful in providing a great place for you to stay.
We are looking forward to have you back next time.

Best Regards,

German Jimenez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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384 - 390 of 404 reviews

Reviewed January 7, 2012

Clean hotel. Clean rooms. Good amenities for the price. Beware of the front desk staff. Several overcharges of others we stayed with. Difficulty staying with the same explanation of some policies regarding charges. Do they know their own policies? How much are you being overcharged?. The cleaning personnel were fantastic.

  • Stayed: January 2012
    • Value
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Thank Bogey9573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Manager003, General Manager at Hampton Inn & Suites Pittsburg, responded to this reviewResponded January 10, 2012

Dear Guest,

We thank you for your comments, we will take this opportunity to fine tune our front desk staff. Even though, as you experienced, we take pride of what we do and we enjoy doing it; about your experience with billing is just the amount of money we request for incidentals, which is in general for many hotels. I will be more than happy to explain more in details our guaranteed policies as well as the requirements that our hotel has in place in terms of credit card policies.
I'm looking forward to see you again and as always, thank you for your business.

Best Regards,

German Jimenez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2011

Because of a family emergency, we stayed at this location because of its proximity to two hospitals in the region. Although the immediate location is not a particularly scenic one, it allowed us easy access to the roads and highways we needed to travel. I cannot say enough about the people who work here. Each time we passed the lobby they would ask about our situation and would help us with anything we needed without even being asked. We checked out for a few days and then returned, and they remembered us and showed such compassion to us. They were truly wonderful. As to the hotel - the rooms were very clean and spacious and the bedding wonderfully comfortable. I do wish they had a small frig as we were there for almost two weeks and it would have come in handy, but having 24 hour tea and coffee in the lobby did help.

BTW - we found this hotel after originally booking the nearby Ramada - taking one look at it, and refusing to stay there. This Hampton was ten times better, and price was just a bit higher. Since staying here, we have stayed at two other Hamptons and have found them equally good - although we have yet to find staff quite as personable.

  • Stayed: October 2011, traveled with family
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Thank Travelingal15644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Manager003, General Manager at Hampton Inn & Suites Pittsburg, responded to this reviewResponded January 10, 2012

Dear Guest,

Thank you very much for your comments. The kind words that you express are indeed what hospitality means. We want you to feel like at home and we take pride of it.
We do appreciate the fact that many people will read your message and will be able to capture your message to stay with us and enjoy their stay.
Please let me know whenever you are back so we could possibly find an upgraded studio. Our studios have refrigerators and microwaves. We will make sure that you will completely satisfied; after all, that is our goal.

Best regards,

German Jimenez
General Manager

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Reviewed December 16, 2011

All in all a very good hotel in a not-so-good location. Bring your earplugs (the freeway can be noisy). Good breakfast, clean room, attentive staff. Drawbacks: no refrigerator, no microwave, location.

  • Stayed: December 2011, traveled with family
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Thank BigRedSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Manager003, Manager at Hampton Inn & Suites Pittsburg, responded to this reviewResponded December 18, 2011

Dear guest,

Thank you for yoru candid comments, we take pride of our service and the amenities. We also take your comments as a great suggestions to improve your stay overall. We hope to see you soon and thank you for sharing your thoughts with our future guests.
Sincerely,

German Jimenez
General Manager
Hampton Inn and Suites Pittsburg

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Reviewed August 11, 2011

The hotel is very clean, new decor, and professional. This hotel is situated in an area where I was unable to walk anywhere as my husband was working in the area and I had no car. I did venture outside and found no sidewalks or crosswalks. It is close to a fast food place and a Starbucks and that was easy to walk to.

Room Tip: Healthy free breakfast.
See more room tips
  • Stayed: August 2011, traveled on business
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Thank CentralCalifornia09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Manager003, General Manager at Hampton Inn & Suites Pittsburg, responded to this reviewResponded January 10, 2012

Dear Guest,

Thank you for your comments. we love to hear that you enjoyed your stay. We work hard to provide the best services, and we do make sure that you are satisfied.
I have to note that is a little hard to move around if you are not driving, but I have experienced some of my team members giving a ride to some of our favorite guests to do some shopping. With this I just want to let you know that my team goes above and beyond our guest's expectations.

Thank you again for your great comments.

Best regards,

German Jimenez
General Manager

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Reviewed August 4, 2011

Staff is helpful. Beds are very comfortable. Get your room on the West side. East side overlooks A Jack-In -The Box Drive thru that is busy all times of the stay. Free breakfast is excellent, changes every am.

Room Tip: Get room on west side of hotel.
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  • Stayed: January 2011, traveled with family
    • Value
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Thank cmlcampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Manager003, Manager at Hampton Inn & Suites Pittsburg, responded to this reviewResponded November 18, 2011

Dear guest,

Thank you for your kind words; we want to make sure you enjoy your stay, that is our promise. Please come to see us again.

Regards,

German Jimenez
General Manager
Hampton Inn and Suites Pittsburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2011

Call it the snob in me but I was reluctant to stay at the Hampton Inn, I always felt it was a cheap uncomfortable hotel. I was wrong, not sure where my perception came from but it is gone. This is a "by the hi-way" hotel and there are not many choices in the hood so putting the location aside ( very industrial) my stay was great. Convenience store next door, super market down the road, restaurants near by. Most importantly the bed was super comfortable, the room quiet, the work space was fantastic and the staff were great. Breakfast was a typical free breakfast and they had brown bags for early birds. If this hotel is representative of other Hamptons I have no reason not to stay at one in the future. Bare bones with class and comfort at an affordable price. Well done.

  • Stayed: February 2011, traveled on business
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Thank Pchips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Manager003, Manager at Hampton Inn & Suites Pittsburg, responded to this reviewResponded November 18, 2011

Well, I'm glad you enjoyed your stay and we thank you for the kind words to your future hotel brand. We strive to provide the best service and we hope to have you stay with us again.
Best Regards,

German Jimenez
General Manager
Hampton Inn and Suites in Pittsburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Pittsburg

Address: 1201 California Ave, Pittsburg, CA 94565-4112
Phone Number:
Location: United States > California > Pittsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Pittsburg
Price Range: $114 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Pittsburg 3*
Number of rooms: 95
Official Description (provided by the hotel):
Brand new Hilton product with spacious rooms and suites. Newest hotel in East Contra Costa County. With a bundle of amenities and extra friendly staff to guarantee you enjoy your stay. Meeting and banquet rooms available with catering allowed as well. Our top priority is guest service and cleanliness. Come join us for an unforgettable stay here with us. ... more   less 
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Also Known As:
Pittsburg Hampton Hotel Pittsburg

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