A very poor experience - easily the worst hotel I have stayed at in the USA!
I have stayed in many Pacifica Hotels and most are very good, e.g. Half Moon Bay, Belamar and Laguna Beach. The Spyglass is an embarrassment to the company.
I like to start with the good points on a hotel but the Spyglass Inn didn't have any good points, so here go the bad ones:
a. The bed was a cheap. low quality bed which sagged a lot and wobbled.
b. The mattress was upside-down (the pillow-top was underneath) possibly because the hotel wanted to get another few years life out of a worn out mattress.
c. The pillows were cheap, nasty, polyester which were very worn and uncomfortable.
d. The bed sheet was put on upside-down, possibly to get a few more months wear before replacing
e. The sheets and blankets were very thin and cheap.
f. The two spare pillows smelt like the pillow cases were not changed from previous guests
g. The we could hear all the conversations in the room next door through the connecting door.
h. Guests arriving before the official check-in time of 4 pm were aggressively to come back later because rooms were not ready.
i. At 10:40 am we were called by the housekeeping manager who happened to be in the room next door and asking us if we had checked out (the check-out time is 11:00). We felt we were being chased out of the room.
All in all our stay was very unpleasant and I was embarrassed that I booked the hotel. It is the first hotel I have had to cancel our extra nights check out early!
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- Also Known As:
- Spyglass Hotel Pismo Beach