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“Elegance on the Pacific”
Review of The Cliffs Resort

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The Cliffs Resort
Ranked #12 of 29 Hotels in Pismo Beach
Certificate of Excellence
Reviewed December 26, 2013

We loved this Hotel.Kevin at the front desk was very helpful and nice.We had gone here on a Groupon and the room we got had a pool and Ocean view.We wanted a full Ocean view and so we upgraded to the Ocean Front for $100. Our room had a marble bathroom with a jacuzzi tub.The tub was the best I have been in.The beds were comfortable.Our view was amazing.I highly recommend this Hotel.I also liked the fact that they have a wonderful Restaurant called the Marisol.We are looking forward to our next visit.

Room Tip: We were in 349 on the Ocean and it was perfect.They do have 5 floors.
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  • Stayed: December 2013, traveled as a couple
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1  Thank PeggyChism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this reviewResponded December 27, 2013

PeggyChism ~ I'm so glad you enjoyed your stay with us and were able to upgrade to one of our oceanfront suites. We've been having gorgeous weather and the ocean views are fantastic! We look forward to welcoming you back soon.
Take care, Stephanie

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523 - 529 of 1,028 reviews

Reviewed December 8, 2013

Stayed here one night while celebrating 30th wedding anniversary. Very good choice. Ocean view king bed room was excellent with view of ocean and pool. Just 5 minute walk down to secluded beach with tide pools and everything from star fish to crabs and other creatures at low tide. Watched a gorgeous pacific ocean sunset (see pics). Great room although TV gave us issues - in hindsight should have told staff when we first noticed and not as we were leaving. Staff could not have been friendlier or more professional. You can hear muffled voices and loud televisions from adjoining rooms but it didn't keep me from a great nights sleep.

Room Tip: Stayed in king bed room with ocean view on inside of hotel (see pic) and it was excellent. Rooms wit...
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  • Stayed: December 2013, traveled as a couple
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Thank Bill V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this reviewResponded December 9, 2013

Bill V ~ Happy Anniversary! Thank you for choosing to spend this special day with us, we are honored. I'm so glad you enjoyed your stay and that our staff took good care of you. Your pictures are beautiful, looks like it was a gorgeous day at the beach. We look forward to seeing you for your 31st anniversary (if not sooner)!
Take care, Stephanie

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Reviewed December 5, 2013

Introduced to us by friends a few years back, we stayed at the Cliffs Resort for the first time last year. It was a wonderful experience. We returned again a couple more times since and our last trip was a few weeks ago on 10-12 of Nov. We were always pleased with the rooms and service on previous trips, but this time it was a bit different. The room was perfect except for the rumbling noise coming from outside next to our room, didn't sleep well the whole night. Apparently the A/C unit was malfunctioning and early that morning a service repairman was already repairing the unit. In the morning as usual we would walk past the front desk and were asked by front desk attendant how our stay has been so far. I kindly explained the situation and to my surprise we were immediately told that we would be moved to a better room. Not only did get moved to a room beyond our expectations, they moved us into the beach front suite. WOW! In addition they gave a coupon for a free night when we book our next stay with them. My wife and I never expected this over the top service. A different room in the same area would have been good enough, we both felt like we received way too much compensation for our poor nights sleep, but this is the Cliffs Resort and that is why we will always return. The service and how we are always treated like royalty by all the staff is amazing.

Room Tip: The breakfast served is awesome use the complimentary discount coupon provided by the front desk and...
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  • Stayed: November 2013, traveled as a couple
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Thank Goosefarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this reviewResponded December 6, 2013

Goosefarm ~ Thank you for the glowing review! I'm so sorry for your poor night of sleep, but it made me smile to hear your response to our staff 's resolution. I'm glad you enjoyed your stay in the suite, we look forward to seeing you on your next visit!
Sincerely, Stephanie

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Reviewed December 4, 2013

We used Groupon that we had found on-line and it was for an ocean front room. Although the room was smaller than most of their ocean front rooms, it was perfect for one night and we got a beautiful ocean view and did not have to pay the hefty rate. Not only that, the check-in person was friendly and was happy that we were using Groupon and said he was giving us a very nice room with a fireplace. We had a small dinner that night in their restaurant after being at a friends house for cocktails and they let us sit in the main dining room rather than the lounge where they serve light small plates and it was getting very noisy for the evening partiers. We enjoyed a lovely breakfast the next morning looking out at the ocean from their dining room. The wait staff were delightful. All in all it was a lovely stay even though we could only be there for one night.

Room Tip: A fire place makes it cozy!
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  • Stayed: November 2013, traveled with friends
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Thank Linda v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this reviewResponded December 6, 2013

Linda v ~ I'm so glad you enjoyed your stay with us and that our staff took such good care of you! It sounds like you were able to experience many of our property's amenities in just a one night stay. We hope to see you again soon.
Take care, Stephanie

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Reviewed December 1, 2013

By far our favorite hotel in the area. Staff is well trained and very accommodating. We usually stay in the suites with the best ocean views. Worth the extra money. On-site restaurant is a plus. Also they offer poolside food and bar service during peak months. Suites offer spa tubs, marble bathrooms, expansive decks.

  • Stayed: November 2013, traveled with family
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Thank elliotthouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this reviewResponded December 3, 2013

elliotthouse ~ thank you for your loyalty and your very kind review. I'm so glad we can provide a nice getaway for you and that our staff has been welcoming and friendly.
We look forward to your next stay, Stephanie

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Reviewed November 23, 2013

Designed to look like a cruise ship, The Cliffs' rooms are anything but ship rooms. They are very roomy, some with whirlpool baths, all with sitting areas and large screen TVs. Most rooms have an ocean view, and the hotel is right on the bluffs. Sliding glass doors allow you to go out on the deck or leave the window open for the sounds of surf at night. Pool, fine dining, valet parking and a friendly, helpful staff make this a total delight for a night or an extended getaway.

Room Tip: Some of the non view rooms actually have good views, so ask about what rooms are available.
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  • Stayed: November 2013, traveled as a couple
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Thank meade13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this reviewResponded November 25, 2013

meade13 ~ thank you for your review, I love your ship analogy. I'm glad you were well taken care of by our staff and that you enjoyed our hotel and location (you can't beat going to sleep to the sound of the waves). Your photo of the ocean is fantastic!
We look forward to your next stay, Stephanie

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Reviewed November 20, 2013

Love this resort! Even when the coastal fog rolls in on the central coast, this place stays sunny. You can't find a better place to stay when visiting the area. Keep an eye out for their special pricing and book in advance. We went to school at Cal Poly and now have a student there. The perfect excuse to visit San Luis Obispo!

Room Tip: Get an ocean view if possible but top floor is preferable if not.
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  • Stayed: September 2013, traveled with family
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1  Thank Teresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this reviewResponded November 21, 2013

Teresa R ~ thank you for your review, I'm so glad you enjoyed your stay with us! With Cal Poly back in session, this is a great time to visit. You may have some coastal fog in the morning, but the afternoons have been beautiful! How fun to share this area with your child too.
We look forward to your next visit, Stephanie

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Additional Information about The Cliffs Resort

Address: 2757 Shell Beach Rd, Pismo Beach, CA 93449-1602
Phone Number:
Location: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Pismo Beach
#6 Family Hotel in Pismo Beach
#8 On the Beach Hotel in Pismo Beach
#10 Business Hotel in Pismo Beach
#11 Romantic Hotel in Pismo Beach
Price Range: $203 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Cliffs Resort 3.5*
Number of rooms: 165
Official Description (provided by the hotel):
Oceanfront full-service resort with sweeping ocean views, beautifully located 100 feet above Shell & Pismo Beaches. Deluxe guest rooms with private balcony and mountain, pool or ocean views. Friday night wine and cheese reception and Saturday Sangria Reception. Heated, outdoor oceanfront pool, new Spa diaFeliz and 24-hour fitness center. Full service restaurant with room service, focusing on fresh, local produce and providers, as well as an oceanfront lounge with Happy Hour specials Monday through Friday. Breakfast, Lunch and Dinner Daily, as well as Sunday Brunch. Live music select days throughout the year. ... more   less 
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Also Known As:
The Cliffs Hotel Pismo Beach
Cliffs Hotel Pismo Beach
Cliffs Resort Pismo Beach
Cliffs Pismo Beach
Pismo Beach Cliff Resort

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