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“Great place, great service, great view!”
5 of 5 bubbles Review of The Cliffs Resort

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The Cliffs Resort
Ranked #12 of 27 Hotels in Pismo Beach
Certificate of Excellence
1 review
“Great place, great service, great view!”
5 of 5 bubbles Reviewed October 2, 2013

Thank you so much for the wonderful stay. I would like to say a special thank you to the housecleaning staff for coming into my room and cleaning it as great as you did. Often I think it is a thankless job, so I wanted to make sure you know thati appriciate you!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katjaxs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review, October 3, 2013
Katjaxs ~ I'm so glad you enjoyed your stay. That's true, the women and men in our Housekeeping Dept are our unsung heroes and so hard working. Thank you for your praise!
We hope to see you again soon, Stephanie
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971 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (256)
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English first
long island, new york
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed September 27, 2013 via mobile

This hotel is Amazing it is perfect I would change nothing (but the broken elevator). We opted for a non ocean view because the price did not warrant the upgrade. The view was nice and from the balcony you could see the ocean. The rooms were very nice and the beds were amazing. The breakfast was really good the service was amazing. The pool area was great and do to the fact that it gets chilly the poolside fire pit was great. I would decide fly stay here again and would recommend it to all. This small little beach town is a must satay on you way up the coast.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1travelking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review, September 28, 2013
1travelking ~ Thank you for the glowing review, even down to the firepit! I'm so glad you enjoyed everything about your stay with us. I hope the elevator wasn't too much of an inconvenience and that the other one was near your room as well. We look forward to seeing you again soon! Take care, Stephanie
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Encino
Level Contributor
195 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

I took my wife here for our anniversary. When calling them I had mentioned why I was booking and upon arrival we found a bottle of wine in our room waiting for us....chilled. I booked a pool/ocean view room.

Our room overlooked the pool area and the ocean, but was more on the north end wing. This side gets less direct sunlight than the wing of rooms parallel to the beach. We were on the lowest level and probably would have preferred being on the upper level, but in truth the room and location was fine. All the rooms have patios with two chairs. The bed was very comfortable, however we did find the bathroom to be a little on the small size....more to the liking of European bathrooms. The shower was great....lots of water pressure and the lighting was perfect. My wife had no problem putting on her makeup.

I was a little surprised to find that they did not have an in-room safe....could have used that. Seating was adequate, comfortable wing chair with ottoman along with a short sofa.

I did find it a little noisy around the pool area at night, (sound carries a long way due to the winged layout of the rooms around the pool, but they close the pool down at 10:00 and by 10:05 it becomes very quiet.

The food in their restaurant is very good. We pre-purchased buffet coupons for the two nights we were there and was pleased that we did. Think this is your best value. Plenty to eat with a omelet bar.....made the way you want them. Bacon and Sausage was very good, along with fruit, cereals, mini-bagels, smoke salmon and lots of awesome muffins, etc.. Plenty to eat and many choices for everyone and the food is good. Oh....coffee and juices come with this as well. Think when you purchase the buffet certificate when making reservations it comes out to about $10.00 per person per day, but you should double check with the reservations clerk.

The hotel resort fee charges include valet parking. The guys are great and you can call from your room and within a minute, or two the car is waiting for you down stairs. The guys are always friendly and courteous.

We will certainly return to this cliff side resort!

Room Tip: Go for the pool/ocean view room and ask for something on the 4th or 5th (top) floor.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1momo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review, September 26, 2013
1momo1 ~ Happy Anniversary, thank you for choosing to spend it with us! I'm so glad you enjoyed your stay and our breakfast buffet ~ Hannah's freshly made muffins are delicious! For future stays, we do have security boxes behind the Front Desk for guests, please just inquire at the desk. We look forward to seeing you again, maybe for your next anniversary! Take care, Stephanie
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Canterbury, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed September 24, 2013

Nice enough hotel, communal areas were quite basic, rooms much better. Ours had a partial sea view and we got to see a beautiful sunset. The bed was huge and very comfy, the rest of the room was well furnished with a chaise and also another chair and table plus shutters on the windows making it feel like you we're by the sea. The bathroom however let the room down, very small, basic and in need of some updating. The location is great for people who may be doing the PCH drive as its close to the main roads and easy to find. There's not too much in the immediate local area so you'll need to drive or taxi for somewhere to eat which isn't ideal.

Room Tip: Worth paying that little extra for a sea view, great location!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review, September 26, 2013
Chris B ~ thank you for taking the time to write your review. I'm glad you found the room comfortable and enjoyed the ocean views. Although we're not in downtown Pismo Beach, like you say we are right off the highway, so it's just a quick 5 minute ride to Pismo or San Luis Obispo. I hope you had a chance to explore these towns. Thanks, Stephanie
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Nashville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 18, 2013

As a former Californian, now living in a landlocked state, I came for a LA visit, but had to get up to the Central Coast for clear skies, crashing waves and ocean air. I picked The Cliffs Resort and was not disapointed. The room was clean, bright, the bed was very comfortable with good pillows.
The hotel offered wine tasting, the restaurant had outdoor seating which was perfect for the complimentary morning coffee. I enjoyed the stay and would come back.

Room Tip: My room faced north; which was okay, but I would want a room facing the ocean next time.
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhonda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review, September 19, 2013
Rhonda S ~ We are honored that you chose us for your special trip back to California, and so glad that you were able to find the clear skies, crashing waves and ocean air that you were looking for! We look forward to your next visit, Stephanie
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San Jose, California
Level Contributor
83 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed September 18, 2013

We stayed at the Cliffs while dropping our son at Cal Poly. What a beautiful location! I would highly recommend coming here for a relaxing break, as well as a great hotel to stay if you are also visiting/dropping kids at Cal Poly. I feel as if I have had a great vacation, as well as completing a new milestone in the life of our family! Service was great, and the rooms are clean and comfortable. I would probably request a room on the other side of the hotel next time, as the air conditioning units must have been to the side of us - which made it fairly noisy every night (right hand side of the hotel if you are standing in the parking lot). We will be back regularly!

Room Tip: I would pay the extra and upgrade to a full ocean view
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Abbe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review, September 20, 2013
Abbe L ~ Congratulations, what a bittersweet time for you and so proud as a parent! I'm so glad you enjoyed your stay with us. For the future, our Partial Ocean view rooms (which have a view from the balcony) are on the north side of the building and are farther down the hall ~ they tend to be the quietest rooms and have a great view toward Avila Beach. We look forward to seeing you again soon (Parent's Weekend at Cal Poly is coming up in Oct). Thanks, Stephanie
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Scotland
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 bubbles Reviewed September 15, 2013

Stayed 2 x nights on road trip down Pacific Coast Highway. Hotel is on edge of town so can't easily walk/stroll into Pismo. Hotel is quite seaside-y, verging on being a little dated, however the room was large and comfortable with all necessary amenities and conveniences. We had a partial ocean view double queen although had requested a king- it was north-facing/side-on and in itself ok - we did request a move to an alternative room as we preferred the 1 x king bed rather than the 2 x queen beds, and our little balcony did not catch the sun (would have paid the upgrade fee) but the hotel was full and very busy (convention and wedding). Pool area is nice and relaxing and grounds/gardens well maintained and pretty. Food was god - ate at the bar restaurant one night and also lovely breakfast (peach & nutella pancakes..mmmmm...really yummy!! ).
Town of Pismo is ok with a pier and range of shops - however we drove to nearby Avila one evening as it had nicer feel to it and had a nice meal. Would recommend and would definitely consider staying here again no probs, albeit ensuring on getting ocean view king.

Room Tip: Choose front facing/ocean facing king bed
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kendo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cliffs_resort, Manager at The Cliffs Resort, responded to this review, September 16, 2013
Kendo ~ thank you for taking the time to write your review. I'm glad you enjoyed your stay with us (and the peach & nutella pancakes)! However, I'm sorry we were not able to move you to a king bedded room. Avila Beach is a great town to relax in with some cute shops, wineries, restaurants, and of course the beach. We look forward to your next stay (in an ocean view room), Stephanie
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Additional Information about The Cliffs Resort

Property: The Cliffs Resort
Address: 2757 Shell Beach Rd, Pismo Beach, CA 93449-1602
Phone Number:
Location: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Pismo Beach
#6 Family Hotel in Pismo Beach
#8 On the Beach Hotel in Pismo Beach
#10 Business Hotel in Pismo Beach
#11 Romantic Hotel in Pismo Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Cliffs Resort 3.5*
Number of rooms: 165
Official Description (provided by the hotel):
Oceanfront full-service resort with sweeping ocean views, beautifully located 100 feet above Shell & Pismo Beaches. Deluxe guest rooms with private balcony and mountain, pool or ocean views. Friday night wine and cheese reception and Saturday Sangria Reception. Heated, outdoor oceanfront pool, new Spa diaFeliz and 24-hour fitness center. Full service restaurant with room service, focusing on fresh, local produce and providers, as well as an oceanfront lounge with Happy Hour specials Monday through Friday. Breakfast, Lunch and Dinner Daily, as well as Sunday Brunch. Live music select days throughout the year. ... more   less 
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Also Known As:
The Cliffs Hotel Pismo Beach
Cliffs Hotel Pismo Beach
Cliffs Resort Pismo Beach
Cliffs Pismo Beach
Pismo Beach Cliff Resort

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