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“Nice stay”

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The Inn at the Cove
Ranked #1 of 29 Hotels in Pismo Beach
Certificate of Excellence
Hydesville, CA
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Nice stay”
Reviewed November 8, 2013

Had a really nice stay here for an over-nighter.
The upper level king room is spacious and the layout is convenient for travelers (we travel with a kit including water heater, cups, plates, etc., and the room accommodated nicely).
The room has a fridge and microwave; wifi worked without dropouts.
Breakfast is basic standard included-breakfast fare; nice presentation.
The staff is friendly and I was informed that my interior car light was on by site security.
The grounds are kept up well, and there are a variety of close trails to explore the bluffs.
We enjoyed our stay and recommend it.

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
Thank Jeff D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShelterCoveGM, Assistant General Manager at The Inn at the Cove, responded to this review, November 18, 2013
Thank you for sharing the wonderful comments regarding your stay with us and for encompassing so many aspects of our hotel. We appreciate your recommendation and look forward to welcoming you back to Best Western Plus Shelter Cove Lodge in the near future.

Sincerely,
Amber Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,374 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (254)
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Davis, California
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 2, 2013

We stayed at Shelter Cover Lodge for two nights, October 3rd and 4th.
We found the room to be very spacious and well equipped. The view was amazing. I believe every room has a patio or a balcony with a view of the ocean. Our view was panoramic -- ocean in every direction. Also, we were right at a path that allowed us to walk north along the coast to a park where people were practicing Tai Chi (I believe) and another group appeared to be in Boot Camp. Great location!
The pool and hot tub looked inviting, but we didn't get to enjoy those amenities due to our schedule. While we were very happy with our stay, the 3 things that could be improved were: the mattress (a bit squeaky), the insulation between room (ours was a connecting room, and those are hard to insulate since there is just the door in between), and, OK, I thought the breakfast was fine, just nothing special. These areas did not rise to the level of being complaints. We were very happy with our choice.

  • Stayed October 2013, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank MDand2K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShelterCoveGM, Assistant General Manager at The Inn at the Cove, responded to this review, November 12, 2013
Thank you for your glowing review, MDand2k, we loved having you here. I'm glad to hear that you were able to enjoy the surrounding area, the private balcony with the panoramic ocean views and the Dinosaur Caves Park next door to us. We also value your feedback on how you feel we may improve and thank you for taking a moment to share with us. We look forward to welcoming you back the next time you visit the Pismo Beach area.

Sincerely,
Amber Smith
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
106 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed October 31, 2013

The location is incredible, and the hotel is very good. Very nice facilities and friendly staff. Excellent breakfast. Very close to premium outlets. The hotel is near the road but it isn't noisy. There is a jacuzzi by the pool.

Room Tip: All the rooms have a terrace, with chairs.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pepichka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShelterCoveGM, Assistant General Manager at The Inn at the Cove, responded to this review, November 12, 2013
Dear Pepichka,
Thank you for the recent review of your stay with us. We are happy to hear you enjoyed your entire stay with us and that you found our staff to be so friendly. We hope to welcome you back to the Best Western Plus Shelter Cove Lodge in the near future.

Sincerely,
Amber Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corona, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 30, 2013

Check when you book fine prints might have you book at Govt rate and then you are forced to accept the current rate at the hotel. The breakfast is not good at all I have stayed at many places and this one is got to be at the bottom of the pit. The staff is ok do not expect spectacular service The location is very good right next to the ocean yet away from the beach.

  • Stayed October 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Shuaib S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShelterCoveGM, Assistant General Manager at The Inn at the Cove, responded to this review, November 7, 2013
Thank you Shuaib S for your recent stay with us at the Best Western Plus Shelter Cove Lodge. Your satisfaction is extremely important to us and we use all guest feedback to implement improvements. We always strive to offer the best experience possible to all of our valuable guests. I am very sorry about the confusion you experienced regarding your rate when booking. I wanted to take a moment to further clarify, our government rate is offered as a special option to those that are in the area for work and whom are able to provide us with government ID. This special rate is located only under our state provincial/government rate option on our website and we again offer our apologies for any confusion regarding this rate.

It is always our goal as a team to exceed our guests’ expectations during their stay. I am very pleased that we were able to accommodate a special rate for you during your visit, although we were unable to honor the state government employee rate. We again would like to thank you for your feedback and hope that you will consider staying with us again so that we may have the opportunity to provide you with a lasting superior experience. Please feel free to contact me directly for any future bookings; it would be my pleasure to assist you with details of your next reservation. We look forward to seeing you again soon.

Sincerely,
Amber Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Canada
Level 6 Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 29, 2013

We only stayed at this property 1 night. We were checked in quickly and requested a room on the top floor for views. We received this although it was on the far end of the hotel we did find parking closet to our room. The hotel was very quiet and only saw 3 guests. We went out for dinner at steamers down the road doe dinner (so so meal) and then went to the pool area for the kids to swim,
I have to say the pool area was very pretty and cozy. There was 3 propane heaters around the pool you could turn on and keep warm in the cool evenings which we enjoyed. The pool water was warm for the kids to swim and there was a glass breaker around the pool to protect you from the wind. We had the whole pool area to ourselves.
Room was regular hotel room clean, spacious and updated.
Breakfast was adequate and good selection except the bagged egg/sausage muffins which following microwave instructions were not so good. Better to serve eggs, sausage patties and toast own muffins on e side to make your own.
We drove by the other best western down the road which we were looking at booking and we found this property on the outside much more appealing and cozyl

We saw a pet bunny rabbit roaming the grass area which must of got loose . Cute

  • Stayed October 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
Thank palmtree34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShelterCoveGM, Assistant General Manager at The Inn at the Cove, responded to this review, November 7, 2013
Greetings palmtree34,
Thank you for sharing your comments regarding your recent stay with us. We are happy to hear you enjoyed our cozy glass sheltered pool area and the spaciousness of our newly renovated guest rooms. The local bunnies have adopted the hotel over the past few years and the staff do consider them a Best Western Plus Shelter Cove mascot. We hope to see you again when you return to the area.

Sincerely,
Amber Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sylmar, California, United States
Level 5 Contributor
93 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 29, 2013

My wife and I spent the night here on our anniversary. The room was spacious and nicely appointed. We had breakfast on our balcony overlooking the ocean. The property is adjacent to a walking trail along the bluffs. A beautiful place to spend your time in Pismo.

Room Tip: Splurge for the upper level with an ocean view. Just beautiful.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShelterCoveGM, Assistant General Manager at The Inn at the Cove, responded to this review, November 7, 2013
Thank you for your comments on TripAdvisor. We are pleased to hear how much you and your wife enjoyed your anniversary with us. We look forward to welcoming you back again soon.

Sincerely,
Amber Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 26, 2013

Wonderful large room with upscale furnishings and bathroom. Nice continental breakfast. Right on the beach with a large patio. Fantastic view and room was very clean. Would come back here again for sure, wish we had more time!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShelterCoveGM, Assistant General Manager at The Inn at the Cove, responded to this review, November 7, 2013
Thank you, Jean A, for your recent stay with us and for your review. We are happy to hear you enjoyed the large room patio, breakfast and the upscale furnishings. We would like to welcome you back to the Best Western Plus Shelter Cove Lodge if your travels bring you back to California.

Sincerely,
Amber Smith
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at the Cove

Property: The Inn at the Cove
Address: 2651 Price Street, Pismo Beach, CA 93449-2100 (Formerly BEST WESTERN PLUS Shelter Cove Lodge)
Phone Number:
Location: United States > California > San Luis Obispo County > Pismo Beach
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Pismo Beach
#5 Family Hotel in Pismo Beach
#12 Business Hotel in Pismo Beach
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — The Inn at the Cove 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Overlooking the Pacific Ocean in Pismo Beach, The Inn at the Cove is an all oceanfront hotel offering stunning panoramic ocean views and a tranquil setting. Enjoy the hotel's beautiful grounds, outdoor heated pool and Jacuzzi, newly remodeled guest rooms, complimentary continental breakfast, free parking and free Wi-Fi. ... more   less 
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Also Known As:
Best Western Plus Shelter Cove Hotel Pismo Beach
Best Western Shelter Cove Hotel
Best Western Pismo Beach
Pismo Beach Best Western

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